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Pit Stop Auto Shop

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(173 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Pit Stop houses a full-service automotive mechanical department staffed by experienced technicians. Our ASE-certified technicians provide total car care through the use of state-of-the-art equipment and premium parts.
Our commitment to you, our customer, is quality work, friendliness, and integrity in everything that we do. At Pit Stop,
Pit Stop houses a full-service automotive mechanical department staffed by experienced technicians. Our ASE-certified technicians provide total car care through the use of state-of-the-art equipment and premium parts.
Our commitment to you, our customer, is quality work, friendliness, and integrity in everything that we do. At Pit Stop, quality work, friendliness, and integrity means:

We won’t pressure you to buy any service or parts
We won’t waste your time – our oil change service is quick and convenient – you wait in our friendly office and you never need an appointment
We won’t deeply discount our oil change prices only to add-on fees or cross-sell additional services
We won’t recommend any service that is not immediately needed
...more

Categories
Auto Repair, Repair Shop, Auto Maintenance
Contact
(225) 570-5129

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* America/Adak
3852 La 19 Zachary, LA 70791
Pit Stop Auto Shop's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(173 Reviews)

TG
gravatar
Tom G.
Golden, MO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/12/2022
0
Overlooked obvious problem and tried to charge me $1200 for un-needed repair.
I took my 2014 Chevy Spark in to Pit Stop with a lean fuel fail indicator, and sputtering when accelerating. They kept the car for a day or so and called me with an estimate. They said that the clutch was defective and needed $1200 worth of work. I was away from home and they couldn't do the work before I had to leave. So I took it to a mechanic when I got home and 30 minutes later he called me - he had fixed the problem with a piece of duct tape! The problem was a gaping hole in the air intake hose - one of the first thinks that should have been checked with those symptoms (the mechanic said). He charged me $40 for the diagnosis and I bought the hose for $49 and installed it myself in about 20 minutes. Pit Stop charged me $125 for a diagnostic fee and tried to explain how it was the clutch when I came in to pick it up. When confronted with a picture of the hose, they refused to give me any kind of a refund on their so-called diagnostic fee. If you have a car that needs diagnostic work, don't go there - I don't think they know what they're doing. I don't know how they are when they know what the problem really is and they just have to do the repairs.
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