Pittsford Automotive Center's mechanics are well-trained auto repair technicians, equipped to handle anything from scheduled maintenance to complicated repair jobs. Plus, we’re experts at diagnostics for all automotive systems of import and domestic vehicles. Once our mechanics determine what your car needs, we’ll give you information Pittsford Automotive Center's mechanics are well-trained auto repair technicians, equipped to handle anything from scheduled maintenance to complicated repair jobs. Plus, we’re experts at diagnostics for all automotive systems of import and domestic vehicles. Once our mechanics determine what your car needs, we’ll give you information about the automotive services we recommend in language that you can follow and appreciate. We know you may not be familiar with the technical aspects of auto repair, so we make it a practice to put car care advice in terms that are easily understood by everyone. ...more
Verified CustomerWe’re sorry to hear you felt uncomfortable with the estimate you received. That’s never our intention.
When your Jeep was here on 2/19/2026, the quote provided was for a full radiator replacement and any related components that were showing signs of failure at the time of inspection. In that quote was also the other work your Jeep needed: rear brakes and upper and lower ball joints. We always provide estimates based on what we can properly diagnose and stand behind — using quality parts and warranty-backed repairs.
Sometimes another shop may recommend a temporary fix or a different level of repair, which can result in a much lower immediate cost. Without knowing exactly what work was performed for $110, it’s difficult to compare the two repairs directly.
We would never try to take advantage of anyone. As a family-run shop, our reputation and integrity mean everything to us. We always encourage customers to ask questions about their estimate, and we’re happy to walk through line-by-line details so you can understand exactly what you're paying for and why.
If you’d like to discuss this further, please feel free to call us. We’re always open to conversation and transparency.