Francis P. on 01/25/2018
"Outstanding customer service."
On Dec. 24 My wife and I were on our way to Newton for Christmas when a car accident on the MassPike a few miles from Newton left us stranded 325 to 330 miles from home. Since we know no mechanics or repair shops in the area, our son reached out to Pleasant Car and Tire, which agreed to take the car for repair/storage until insurance was worked out, a process that took more than two weeks. During this time, Shawn, whom we have not met personally, maintained contact with us and the insurance adjustor. He was always available to answer our questions and took the time to discuss possible repairs and options while awaiting repair estimates. He was always upfront about the extent of damage and expectations. Thank you to Shawn and the entire crew at Pleasant Car and Tire. We would highly recommend them.
Service Date: 01/25/2018
Review Created: 01/25/2018 09:22 AM
Jeff K. on 09/07/2017
Nicole G. on 09/05/2017
Jay U. on 09/03/2017
"Same great excellent service!"
Been going to Pleasant Car Care for almost a year now. Always get friendly excellent no nonsense service. Very good at what they do and they don't B.S you with stuff that doesn't need to be fixed like other shops would just to make a buck! They explain things to you in simple language and will even show you the old parts of the stuff they changed/fixed! Nice friendly shop and they don't make you feel like just another number or some random unknown person off the street! I usually deal with Matt, Sean and Charlie when i go and it feels like the would invite you to their house to watch the next Red Sox or Pat's game! Will always go again to their shop for all my car care as i trust them 100% and have never been let down!
Vehicle: Honda Accord Wgn
Service Date: 08/29/2017
Review Created: 09/03/2017 02:50 PM
Farah M. on 08/31/2017
Natalie M. on 08/30/2017
Mel P. on 08/30/2017
Cory A. on 08/26/2017
"Great job as usual. Thorough and honest. "
I was in for an oil change and got an update on my Honda CRV 2000. I was told about a screw in a tire and the repair was done on the spot. I always feel confident leaving that my car has been carefully inspected and only necessary work is recommended. As I said, great job, as usual.
Vehicle: Honda CR-V
Service Date: 08/25/2017
Review Created: 08/26/2017 10:33 PM
Mike H. on 08/23/2017
"Strong communication throughout entire job."
They understood that I was looking for was a simple check of the car before wife & kids went on a lengthy trip. No trying to upsell me -- simply doing as I asked very thoroughly and professionally.
Vehicle: Kia Sorento
Service Date: 08/21/2017
Review Created: 08/23/2017 11:33 AM
Rachel A. on 08/14/2017
Alizon L. on 08/08/2017
"Love these guys!"
Charlie and his crew are always polite, courteous, and extremely efficient and competent. They work hard and they work smart. And their prices are reasonable...I can't say enough!
Vehicle: Toyota Highlander
Service Date: 08/07/2017
Review Created: 08/08/2017 08:08 PM
Kim O. on 08/01/2017
Charlie and his crew are the absolute BEST! Their quality of work is impeccable. They review all systems, make recommendations as needed and above all, NEVER try to 'sell' you on services you don't need (something that can't be said for far too many). Beyond that, their prices are more reasonable than any I have found. I wouldn't consider going anywhere else.
Vehicle: Honda Accord Cpe
Service Date: 07/26/2017
Review Created: 08/01/2017 07:57 AM
Joshua M. on 07/29/2017
Kristen S. on 07/28/2017
Laura C. on 07/24/2017
"Recent Brake job"
I always get an accurate estimate no big surprises when the car is finished. My car is always ready when promised. The mechanics are very professional and answer all my questions.
Vehicle: Hyundai Sonata
Service Date: 06/24/2017
Review Created: 07/24/2017 05:54 PM
Mike D. on 07/24/2017
Clint B. on 07/23/2017
Alexis D. on 07/22/2017
Peter P. on 07/18/2017
Abby P. on 07/14/2017
"Excellent service, as always"
Always clear about work that is needed (and not needed), carefully explained, cost and time estimates are accurate, everybody friendly. Best maintenance service I've had in many, many years of car ownership. You have the feeling of being well taken care of.
Vehicle: Subaru Outback
Service Date: 07/13/2017
Review Created: 07/14/2017 08:21 PM
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