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SureCritic / Auto Maintenance / P&M Automotive
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P&M Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(732 Reviews)
84
Write a Review
Schedule Appointment

Score Details

5 stars
89%
4 stars
5%
3 stars
2%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
84
Net Promoter Score ®

Business Details

About

For 50 years, we’ve been providing top-notch automotive repair services to Salem, Oregon, and the surrounding areas. Our Certified Service Department is staffed with highly qualified and experienced Service Advisors and Auto Repair Technicians, committed to delivering exceptional care and expertise. For 50 years, we’ve been providing top-notch automotive repair services to Salem, Oregon, and the surrounding areas. Our Certified Service Department is staffed with highly qualified and experienced Service Advisors and Auto Repair Technicians, committed to delivering exceptional care and expertise.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(503) 363-9956
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
264 Lancaster Dr NE Salem, OR 97301-5111
Get Directions

Affiliations

P&M Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(732 Reviews)
Write a Review
Recent Reviews
NH
gravatar
NICHOLE H.
Salem, OR
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2026
verified customerVerified Customer
10
This Shop Rocks!
I found P&M Automotive through Google and they had amazing reviews so I decided to give them a call. The reviews were right and this shop did not disappoint. I worked with Matt through the whole process and he’s great! He explained every step of what they were doing and kept me completely informed. Unfortunately, the problems with my car were so extensive that it wasn’t worth fixing. That being said, Matt was honest about the issues and didn’t try to pressure me into fixing something that wasn’t worth the cost. He also helped me find a scrap yard and explain those steps as well, even though that wasn’t part of his job. I highly recommend these mechanics and will be definitely bringing my other vehicles to them in the future.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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