Pohanka Hyundai of Salisbury


Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1108 Reviews

ReScore Reviews™ (22)

ReScore
Overall Rating 4.4090927/5Overall Rating 4.4090927/5Overall Rating 4.4090927/5Overall Rating 4.4090927/5rating 4.4090927
Original
Overall Rating 2.27273/5Overall Rating 2.27273/5rating 2.27273rating 2.27273rating 2.27273
93% Would Recommend
100% Business Response
Latest Review about 15 hours ago
Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service."
Staff goes out of their way to make sure things are done right.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/20/2017 09:41 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 11/20/2017

Thank you  

Jason M. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely"
Service was timely and all staff members were friendly.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/18/2017 10:23 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 11/20/2017

Thank you 

Victoria C. on 11/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service"
Awesome job
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/17/2017 09:04 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 11/20/2017

Thank you 

Cathy K. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer acknowledged "
Customer service is great
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/17/2017 05:51 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 11/17/2017

Thank you  

LAURIS W. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My car is happy"
words can hurt, but Pohanka makes it better
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/17/2017 02:32 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 11/17/2017

Thank you 

Katherne K. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Fast and friendly service
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 05:41 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 11/16/2017

Thank you 

Verified Customer on 11/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendliness"
No commdnt
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 01:18 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 11/16/2017

Thank you 

William G. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They took good care"
Had my car there for recall and service, they came through when the rental car was not available.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/15/2017 12:26 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 11/16/2017

Thank you 

Verified Customer on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2017 Tucson service"
Totally awesome in every way!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 12:23 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 11/16/2017

Thank you 

Benjamin S. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
They always greet you when you arrive, go over your needs and keeps you updated on how the service is going and when work is expected to be completed.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/13/2017 11:21 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 11/14/2017

Thank you 

Jodi K. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai service"
Excellent service & professional staff
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/11/2017 04:44 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 11/14/2017

Thank you 

Verified Customer on 11/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer service "
Overall satisfied
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/11/2017 04:05 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 11/14/2017

Thank you  

William H. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car service"
Great and friendly people, and great service
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/11/2017 09:01 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 11/14/2017

Thank you 

William M. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Poor communication "
I was misled on.the day t was told that my prepaid parts would be delivered they did not come for almost a week any I was never called so that l could have them replaced in a timely fashion.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/10/2017 06:27 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 11/14/2017

Thank you 

Norman B. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Great staff"
Great staff and location. Always friendly and helpful.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/10/2017 04:13 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 11/10/2017

Thank you  

Barry F. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding Service"
Bryan Boggs, the service advisor, makes it so great because of his style of service. He's extremely knowledgeable, friendly, helpful and leaves you with a feeling that everything will be fine.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/09/2017 03:12 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 11/10/2017

Thank you 

TOCCARA C. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service! "
Will be returning for my next service.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/09/2017 11:26 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 11/09/2017

Thank you for providing us with feedback. We value you!

Barbara D. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff very professional and informativeby appointment instead of dr"
Staff very professional and informative. Still would be happier if service was scheduled by appointment instead of drop in.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/08/2017 06:17 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 11/09/2017

Thank you.

SHARON A. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good People "
Your people was nice and they smile that give a warm feeling. That they took time to explain my bill. Keep up the good work.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/06/2017
Service Type: Repair
Review Created: 11/08/2017 01:17 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 11/09/2017

Thank you

Lovell B. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!!!"
I was in and out in no time at all.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/08/2017 11:44 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 11/09/2017

Thank you

Displaying Review 1 - 20 of 1108 in total