Pohanka Hyundai of Salisbury


Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1186 Reviews

ReScore Reviews™ (29)

ReScore
Overall Rating 4.4137948/5Overall Rating 4.4137948/5Overall Rating 4.4137948/5Overall Rating 4.4137948/5rating 4.4137948
Original
Overall Rating 2.44828/5Overall Rating 2.44828/5rating 2.44828rating 2.44828rating 2.44828
93% Would Recommend
100% Business Response
Latest Review 3 days ago
Jessica F. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service is outstanding "
I've been a customer at Hyundai since 2012 and they always provide the best service. From the work provided to the people. The guy at the desk Austin is always so prompt and curtious. And I always use the shuttle service which is very convenient.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/18/2018 12:05 PM
Gerard C. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service at Pohanka Hyundai"
I went in without an appointment for an oil change, filter, and tire rotation. I asked if I would have to wait around for a long time and was told "about an hour". It was almost exactly one hour to completion from the time I brought it in. I was happily surprised.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/18/2018 11:23 AM
Jeffrey M. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service and facility"
like my elantra
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/18/2018 10:45 AM
Richard L. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always kind and courteous and clean"
Been going there since 2012.... always honest and great work.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 06:06 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 01/17/2018

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Verified Customer on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Courteous people and Shuttle Service"
The service people are courteous, however basic service (ie. Oil change and filter) should not take more than 2 hours tops.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/16/2018 01:51 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 01/17/2018

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John H. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good dealership."
Great people to help you and Austin Erving is great service advisor. The dealership is so clean and spotless.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/16/2018 08:29 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 01/17/2018

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Sandy B. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
Great overall service
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/16/2018 06:57 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 01/17/2018

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Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everything was done to my speciations."
Excellent!😊
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 12:35 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 01/15/2018

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Richard P. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"review"
Everything was great.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 10:53 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 01/15/2018

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Verified Customer on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very Attentive To My Service Needs"
The service dept always does a great job working on our Sante Fe Sport
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/12/2018 01:29 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 01/15/2018

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James S. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service. Nice waiting area. "
Pleased with services on our cars. Convenient scheduling. Helpful service coupons.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/12/2018 12:20 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 01/15/2018

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Christopher W. on 01/11/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly staff that are knowledgable. Car is usually ready when requested"
I would recommend this to a friend
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/03/2018
Service Type: Repair
Review Created: 01/11/2018 06:24 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 01/12/2018

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Shelby P. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Experience"
First service visit here and it was wonderful! Staff member was very nice and professional. Offered to shuttle me anywhere while I waited. I decided to wait. Took about 2 hours and I was done. They even washed my car! Very good experience and I will definitely return for service and to buy when I am ready to trade.
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/11/2018 03:39 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 01/12/2018

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Verified Customer on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review"
N/A
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/10/2018 11:31 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 01/10/2018

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Donald R. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Everything went well & the adviser kept me in the loop to let me know what was going on & how long it would be.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/10/2018 10:20 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 01/10/2018

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Janet H. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very personable"
personable
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 01/01/2018
Service Type: Repair
Review Created: 01/06/2018 07:13 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 01/10/2018

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Catherine S. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"EASE OF SCHEDULING. "
Polite, respectful, trustworthy advice. Austin especially helpful
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/06/2018 08:45 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 01/10/2018

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Verified Customer on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Comfortable "
Nice waiting room
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/05/2018 09:48 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 01/06/2018

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Gregory H. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Couldn't be happier with the service department.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/05/2018 04:06 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 01/06/2018

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David H. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall completed"
Fast and friendly service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/02/2018
Service Type: Repair
Review Created: 01/05/2018 01:01 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 01/06/2018

Thank you

Displaying Review 1 - 20 of 1186 in total