Pohanka Hyundai of Salisbury


Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1055 Reviews

ReScore Reviews™ (21)

ReScore
Overall Rating 4.42857/5Overall Rating 4.42857/5Overall Rating 4.42857/5Overall Rating 4.42857/5rating 4.42857
Original
Overall Rating 2.2381/5Overall Rating 2.2381/5rating 2.2381rating 2.2381rating 2.2381
93% Would Recommend
100% Business Response
Latest Review 1 day ago
Peter J. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Speedy service"
Excellant
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 12:39 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 10/19/2017

Thank you 

Daniel H. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Business as usual"
I come back to Pohanka Hyundai of Salisbury because I know I will be taken care of, questions answered and comfortable while I wait.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/19/2017 12:33 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 10/19/2017

Thank you 

Gregory H. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mr"
Have always had my car serviced here and will continue to do so
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 11:59 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 10/18/2017

Thank you 

Monte W. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No appointment required "
Great Service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 10:48 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 10/18/2017

Thank you 

Angela N. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great reliable service. "
Friendly, reliable, done in appropriate time.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 07:43 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 10/18/2017

Thank you  

Kristen D. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"makes vehicle service simple"
great
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/17/2017 12:37 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 10/17/2017

Thank you 

Michael T. on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Pohankas service has improved"
Pohanka strives to take the " sting" out of having your vehicle serviced. the waiting area is well appointed with a T.V., snacks & Beverages. The shuttle service makes the challenge of getting to work/ home less of a hassle.
Vehicle: 2002 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/17/2017 07:07 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 10/17/2017

Thank you  

Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timeliness"
Always on time, very communicative and courteous
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 04:35 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 10/17/2017

Thank you . We appreciate  you .

Investment M. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly service"
Polite & professional staff. No problems at all when I service my vehicle.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/16/2017 06:29 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 10/16/2017

Thank you 

Phillip F. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very professional and courteous"
Only problem for me is the distance...I live an hour away and valet service is not timely.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/16/2017 04:03 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 10/16/2017

Thank you  

Verified Customer on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"all the reasons asked in the review"
as above
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/14/2017 11:56 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 10/16/2017

Thank you 

HOWARD G. ReScore Review on 10/16/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice place and staff for service."
Good service, courteous staff, pleasant waiting room. Even shuttle service to the mall if you want.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/13/2017 04:11 PM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Service."
Fine service but the billing can make errors.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/13/2017 04:11 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 10/14/2017

Thank you for providing us with feedback. We are looking into your concern.

Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"car service"
good
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/13/2017 12:08 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 10/16/2017

Thank you 

Judith P. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Replace headlight"
Easy online appointment without waiting a week. In and out in good time with very friendly knowledgable counter staff.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/13/2017 05:12 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 10/16/2017

Thank you  

Dionne J. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service and nice people"
I was satisfied with my car getting done / service and they fix my door handle and the price was fordable / price was reasonable
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 07:35 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 10/12/2017

thank you 

Samantha W. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
I was able to walk in and have my car seen same day which was something Ford would have made me wait at least a week for. Very pleased.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/11/2017 08:54 AM
Dale W. at Pohanka Hyundai of Salisbury responded on 10/11/2017

Thank you 

Eileen W. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Austin the service writer is awesome. "
The only downfall to my visit was the tech who changed my oil forgot to put a new reminder sticker in the window.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/10/2017 04:02 PM
Dale W. at Pohanka Hyundai of Salisbury responded on 10/11/2017

Thank you  for providing us with feedback.

Gerald H. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Department"
Everyone is so kind and friendly and quick to help you. Once you've checked in, the waiting lounge is very nice and comfortable. They have complimentary soft drinks, coffee, water and snacks and the place is extremely clean! When they are finished with your vehicle the service staff go over all that they did to your vehicle and give you a complete update. It's a great place and you feel comfortable and confident in their work.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/10/2017 11:53 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 10/10/2017

Thank you 

Michael C. on 10/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"service was excellent"
great job done
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/09/2017 12:40 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 10/09/2017

Thank you 

Deborah M. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient and friendly"
Good place for service
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/09/2017 11:42 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 10/09/2017

THank you

Displaying Review 1 - 20 of 1055 in total