Pohanka Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance.Pohanka Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance.
Let the Buyer Beware - $2,000 later and Huyundai did NOT find the problem
The “check engine” light on my 2016 Tucson was on and the vehicle was running rough. The mileage was 115,000. I took it to the Pohanka Hyundai dealer in Salisbury, MD on April 26.
I was informed that there was a “misfire on coils 2 and 4.“ The service department recommended replacing the spark plugs. The bill for the plug assembly and the coil assembly was $635.00.
After driving the Tucson for approximately 1,000 miles, the check engine light appeared again. The same symptoms that prompted me to take the car in for service the first time appeared again. According to Hyundai, they “found a misfire on cylinder 2, 3, 4 . Confirmed misfire follows when moving coil 3. Cleared codes and confirmed CEL was off.” This time the bill was $335.00.
After driving 500 miles the check engine light was on again. This time Hyundai “performed compression test and engine passed. Installed new spark plug.” I was not charged for this service, although I spent several hours at the dealership waiting.
Barely 300 miles later, the light appeared again. I took the car in for service yet again. This time it was “misfire on cylinder 2, 3, 4. Called ‘techline” and advised tech to perform another compression test. Compression test passed. Recommend to replace all injectors. Installed new injector, cleared codes.” The bill this time was $1,187.00. I should have listened to my instincts and walked away from this vehicle. Instead I foolishly authorized Hyundai to make the “repairs.”
It seemed that each time I took the Tucson in for service, the problem was worse after driving the car for a while.
Less than two weeks later the check engine light appeared again. After spending over $2,100 and taking the Tucson in FOUR times, Hyundai had not fixed the problem.
This time the light was on and Tucson was overheating. I was not comfortable driving it and I was not going to go back to the Hyundai dealership and spend more money.
At the end of the day, it was my decision to continue to spend money on repairs. The dealer was not proactive in helping to repair the vehicle. The technicians did not (could not?) diagnose the problem. I would not recommend buying a Tuscon or any other Hyundai for that matter.
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I was informed that there was a “misfire on coils 2 and 4.“ The service department recommended replacing the spark plugs. The bill for the plug assembly and the coil assembly was $635.00.
After driving the Tucson for approximately 1,000 miles, the check engine light appeared again. The same symptoms that prompted me to take the car in for service the first time appeared again. According to Hyundai, they “found a misfire on cylinder 2, 3, 4 . Confirmed misfire follows when moving coil 3. Cleared codes and confirmed CEL was off.” This time the bill was $335.00.
After driving 500 miles the check engine light was on again. This time Hyundai “performed compression test and engine passed. Installed new spark plug.” I was not charged for this service, although I spent several hours at the dealership waiting.
Barely 300 miles later, the light appeared again. I took the car in for service yet again. This time it was “misfire on cylinder 2, 3, 4. Called ‘techline” and advised tech to perform another compression test. Compression test passed. Recommend to replace all injectors. Installed new injector, cleared codes.” The bill this time was $1,187.00. I should have listened to my instincts and walked away from this vehicle. Instead I foolishly authorized Hyundai to make the “repairs.”
It seemed that each time I took the Tucson in for service, the problem was worse after driving the car for a while.
Less than two weeks later the check engine light appeared again. After spending over $2,100 and taking the Tucson in FOUR times, Hyundai had not fixed the problem.
This time the light was on and Tucson was overheating. I was not comfortable driving it and I was not going to go back to the Hyundai dealership and spend more money.
At the end of the day, it was my decision to continue to spend money on repairs. The dealer was not proactive in helping to repair the vehicle. The technicians did not (could not?) diagnose the problem. I would not recommend buying a Tuscon or any other Hyundai for that matter.