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Ponder Auto Repair

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(363 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
100
Net Promoter Score ®

Business Details

About

Established in 1982, our motto is "We fix anything but a broken heart" Established in 1982, our motto is "We fix anything but a broken heart"

Categories
Auto Repair, European Auto Repair, Body Shop
Contact
(423) 928-3849

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
915 W Market St Johnson City, TN 37604-5330
Ponder Auto Repair's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(363 Reviews)

MW
gravatar
Mark W.
Jonesborough, TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/29/2019
Jury is out
I took my car to Ponder Auto Repair in May 14th, 2019. I went there on recommendation of a credible friend. It is Dec 30th and I still don’t have my car. Last communication with them was November 8th. We were trying to save money on the repair. I took their advice on the repair and I still don’t have my car. I’m this period of time I’ve only spoke 4 times to them. I’ve only had one voluntary call from them. They act like I’m bothering them when I call. Not many people would have been as patient as I have. I’ve lost a lot of use of the car. I need the car. If you can’t fix the car without the most expensive repair just let me know . Never had a situation like this. Last communication on November 8th they said they would call me when they could arrange a fix to the problem. Now that is almost 2 months ago
Not Recommended
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