Portage Lakes Automotive

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330-644-5724
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Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

521 Reviews

5 star
95%
4 star
4%
3 star
<1%
2 star
<1%
1 star
<1%
99% Would Recommend
Latest Review about 23 hours ago

Reviews

KJ
KEITH J.
Akron, OH
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019
Honesty
Honest business.they do it right the first time and stand behind their work
Recommended
RG
Reneau G.
Akron, OH
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2019 Category: Service
Reneau said the business was wonderful. They are convenient and do what she asks.
Recommended
This review was collected via phone interview by Customer Research Inc.
RC
Rex C.
Clinton, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019 Category: Service
Rex said they did a very good job on the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JP
Judy P.
Akron, OH
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Judy said they are very courteous. Their prices are fair. Nelly had to bring her home and take her vehicle back to the facility. When the vehicle was done, Nelly picked her up and she drove her back to the place. They are a good business to deal with. She said she does recommend them.
Recommended
This review was collected via phone interview by Customer Research Inc.
PA
PAT A.
Akron, OH
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2019
Automobile
We have gone to Portage Lakes Automotive for years and always had great service and friendly people. They are very honest and always helpful with what ever the problem with our vehicle’s.
Recommended
PA
PAT A.
Akron, OH
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019
Great people and always great service.
Great people and always great service.
Recommended
NS
Nick S.
Akron, OH
Ford Cab
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Nick said the business was great, that this facility is something every person should experience. He noted the business does a nice job and they are honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
PL
PAUL L.
Barberton, OH
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019
They're just awesome people
All they do very good quality work they use top quality parts especially with an older vehicle they take very good care of it they know what they're doing and they got my truck back on the road very quickly a number one in my book !
Recommended
RH
Richard H.
Akron, OH
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019 Category: Service
Richard said he has used this business for a decade. They are the most honest facility in town. Also, they always finish the service on time.
Recommended
This review was collected via phone interview by Customer Research Inc.
RS
RICK S.
Barberton, OH
Dodge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019
Great communication and service
Very happy with the service they provided. Great communication throughout the process and quality service.
Recommended
JM
Justin M.
Akron, OH
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Spoke with Cynthia. She said the staff called quickly to give an estimate and let her know exactly what needed to be done.
Recommended
This review was collected via phone interview by Customer Research Inc.
DG
Dominic G.
Clinton, OH
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Dominic said they did a fantastic job.
Recommended
This review was collected via phone interview by Customer Research Inc.
FL
Frank L.
Akron, OH
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Frank said they are good.
Recommended
This review was collected via phone interview by Customer Research Inc.
TL
TRAVIS L.
Akron, OH
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019
Great place
We don’t take our vehicles anywhere else. Honest, friendly and always helpful. We have been their customers for over 20 years. Outstanding customer service.
Recommended
JS
Joe S.
Stow, OH
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Joe said the employees had his vehicle in and out of service fast. They provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
BP
Barb P.
Akron, OH
Chevrolet Captiva Sport Fleet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Barb said she likes the service, the people are friendly and very welcoming. She never feels taken advantage of and Nellie gives her a ride home and this is extremely nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
MK
Micheal K.
Barberton, OH
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Micheal said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
CK
CARL K.
Akron, OH
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019
The Boss
They make my truck new again!
Recommended
DG
DALE G.
Akron, OH
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019
Grate peepol
Took grate care of my kia van and gave me good price
Recommended
TT
TERRY T.
Akron, OH
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Friendly, Does the job Right
Friendly and Knowledgeable Staff. Today was because of low tire pressure. They were too busy to look at it today but, filled the tire up with air for now. Since I was unable to leave the car today, I brought it in the next day and it was fixed. There was a nail in the tire. Will always use Portage Lakes Automotive and have never been disappointed.
Recommended