Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93
4.9

( 538 Reviews )

99% Would Recommend
Latest Review 5 days ago

Reviews


FL
Frank L.
Akron, OH
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2019 Category: Service
Frank said the employees always do good work and he has been going there for a long time.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Akron, OH
Toyota Prius c
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
John said the service was good.
This review was collected via phone interview by Customer Research Inc.

HR
Harold R.
Akron, OH
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Harold said they are excellent, he has been going there for 60 years and wouldn't go anywhere else.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Barberton, OH
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019
New tires
Good people

PL
PAUL L.
Barberton, OH
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019
Great service , wonderful products and nice people
They had just what I needed and went out of their way to help me as much as they could which was an awful lot Thank You !

TM
Tom M.
Ohio
Verified Customer
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11/04/2019 Category: Service
Tom said the business was quick and they were very polite.
This review was collected via phone interview by Customer Research Inc.

JP
Judy P.
Akron, OH
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
Judy said that they couldn't have done anything more to help her. They were helpful in such a nice way.
This review was collected via phone interview by Customer Research Inc.

RI
Ray I.
Akron, OH
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019 Category: Service
Ray said the staff treated him great and they are honest.
This review was collected via phone interview by Customer Research Inc.

DT
Donnie T.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Donnie said the mechanic at this business provides very good service.
This review was collected via phone interview by Customer Research Inc.

KS
KAREN S.
Akron, OH
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019
Knowledgeable and friendly personnel.
The work was completed in a timely matter. They are very knowledgeable and corrected the problem I was having.

RL
Robert L.
Akron, OH
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Robert said the business didn't do anything wrong and they had good service.
This review was collected via phone interview by Customer Research Inc.

NC
Nick C.
Akron, OH
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019 Category: Service
Nick said that they always do a really good job.
This review was collected via phone interview by Customer Research Inc.

ES
ELAINE S.
Akron, OH
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019
Friendly, experienced, and professional staff. Prompt service.
I have been going to postage lakes automotive for over 13 years I have never had a bad experience. I will not take my car to anyone else. They have very experienced, professional staff. Nellie always has a great personality and knows what she is talking about. Her and Rob are great people to do business with. I recommend them to everyone. Keep up the great work.

MF
Mark F.
New Franklin, OH
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Mark said they were straight forward with him and didn't try to oversell what he didn't need.
This review was collected via phone interview by Customer Research Inc.

JM
Joy M.
Akron, OH
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Joy said everything was done right and quickly. The price was good.
This review was collected via phone interview by Customer Research Inc.

LW
LARRY W.
Barberton, OH
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019
Neighbors at work
Portage Lakes Automotive will always have my patronage because I feel like they are friendly and caring neighbors and not just a business establishment.

Recommendations are given without being pushy. Service is always excellent and when anyone asks where they should take their vehicle for tires or mechanical work, I have always told my friends about the quality of the work done at Portage Lakes Automotive.

TP
Tom P.
Akron, OH
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Tom said they always fix the problem. They are really fast. There has never been a problem.
This review was collected via phone interview by Customer Research Inc.

KJ
KEITH J.
Akron, OH
Chevrolet Equinox
Verified Customer
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08/17/2019
Honesty
Honest business.they do it right the first time and stand behind their work

RG
Reneau G.
Akron, OH
Dodge Dakota
Verified Customer
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07/29/2019 Category: Service
Reneau said the business was wonderful. They are convenient and do what she asks.
This review was collected via phone interview by Customer Research Inc.

RC
Rex C.
Clinton, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019 Category: Service
Rex said they did a very good job on the service.
This review was collected via phone interview by Customer Research Inc.