Reviews
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Brian M.
Nebraska
Honda CR-V
Verified Customer
Brian said the business was good. His son thought something wrong with the tire or front ball joint but they told him it was all fine. They could've lied to him and fixed something because he's a nineteen year old kid, but they didn't. He was impressed by this.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Phiilip W.
Nebraska
Ford Explorer
Verified Customer
Phillip said the business does fine quality work.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Scott M.
Omaha, NE
Dodge Pickup
Verified Customer
Scott said that the place always does a good job at a fair price.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Omaha, NE
Honda CR-V
Verified Customer
Honda Service
As always the people were accommodating and service done well. Will continue using Powers.
Recommended
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Lori S.
Omaha, NE
Dodge Durango
Verified Customer
Customer service and knowledgeable
They always go above and beyond to take care of whatever needs to be done to get me back on the road again.
Recommended
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Drew W.
Omaha, NE
Hyundai Sonata
Verified Customer
Drew said the staff had great customer service, answered all his questions, and were very responsive.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Ross S.
Bennington, NE
Toyota Camry
Verified Customer
Ross said the business is good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Omaha, NE
Ford Explorer
Verified Customer
Love these guys
The guys at Powers are still great. We've been going to them for years, and they keep our family's 4 old cars on the road. They keep us from having to buy newer, more expensive cars, and they keep us from being stranded due to auto failure. These guys always give us great advice and feedback about our cars, and they are amazingly nice, every single time we see them. We wouldn't go anywhere else. Jeff, Jason, Todd, and all the guys are fantastic. Plus, Jason cracks me up. Go see them!
Recommended
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Glenda S.
Omaha, NE
Honda Fit
Verified Customer
Glenda said they're polite, quick with service, and explain everything.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Shalonn Z.
Woodbine, IA
Ford Fusion
Verified Customer
Shalonn said she recommends this facility.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Jonathon H.
Omaha, NE
Ford Police Interceptor
Verified Customer
Jonathon said he had to return his vehicle to correct the same issue.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Powers Automotive Services Inc responded on 02/27/2019
Johnathon, I want to explain a bit more on the details of the repairs and the cause of the problem but first I appreciate the feedback so we can use that in a postive way in making sure we resolve these issues before the customer gets the vehicle back.
The corrosion that that seeps into the conttrol module board from a knick in the wiring can cause quite a diagnosis nightmare. In your vehicels case the corrosion was seeping through the wiring that had a spot that was knicked or worn through near the connector to the module. To have the corrosion seep into the module over time moisture will have to travel through the spot of the compromised wire through the connector terminals that are in the module connector. We had thought the terminals were cleaned up enough. We go the route to repair that is in my opinion the best choice for the customer. The complete wiring harness wiring harness replacement is the only way we can purchase the connector for the ABS module. The cost of doing that is scary. We have very good results in cleaning the terminals and using dialective grease in the connector so we do not need to go the wiring harness replacement route.
Once again we apologize for the inconvience of having to bring the vehicle back and thank you for your your review.
EK
Emily K.
Gretna, NE
Saturn VUE
Verified Customer
The shop I trust
When my vehicle needs attention, I know I can trust Powers to complete the work well, give me a fair price, and keep me informed to any changes in the timeline they gave me up front. I'm so glad I was referred to a shop I can really trust.
Recommended
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Amber M.
Nebraska
Honda Odyssey
Verified Customer
Amber said they are quick and easy. They always go there.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Dean P.
Omaha, NE
Dodge Sprinter
Verified Customer
Glow plug replacement was a success!
My sprinter van needed glow plugs. Now it starts like it should! Thanks Powers Automotive
Recommended
Verified Customer
Omaha, NE
Ford F-150
Verified Customer
Great Service
Great service in a timely fashion.
Recommended
RS
Ross S.
Bennington, NE
Chrysler Town & Country
Verified Customer
Ross said he would definitely recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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John R.
Omaha, NE
Chevrolet Silverado 1500
Verified Customer
John said the staff members are good people to work with.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Dave G.
Omaha, NE
Dodge Dakota
Verified Customer
Dave said the staff was good about getting the vehicle in promptly, and the work was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Patty H.
Omaha, NE
Nissan Pathfinder
Verified Customer
Expertise, friendly, convenient
Powers did a great job diagnosing my car problem. Jason communicated exactly what my problem was and how they fixed it! They were very accommodating on payment and pick up!
Recommended
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richard s.
Omaha, NE
Chevrolet Silverado 1500
Verified Customer
Richard said the business got his vehicle done and fixed correctly and promptly.
Recommended
This review was collected via phone interview by Customer Research Inc.