Chula Vista, CA
07/28/2017 Category: Service
Eduardo said he requested a certified mechanic statement on the condition of his vehicle for insurance. The insurance company requested this be done to check the safety to operate this older vehicle. They concluded the motor was unsafe and that the steering wheel was unsafe which was very extreme. They were very picky about a minor scratch in the glass and said the window was unsafe. They made a bunch of conclusions that were totally unreasonable. He stated he wanted explanations and was very unhappy with their statement. He is not an amateur and he knows about vehicles so their findings were ludicrous. It doesn't make sense and he doesn't understand their standards.
This review was collected via phone interview by Customer Research Inc.