See response to neighboring review from same customer. Their experience with us is very unusual in that they failed to follow numerous recommendations to correct issues and now appear to blaming us for their vehicle's abrupt failure
Unfortunately this is a customer who had not been here in two years and the most recent two times before that had not followed recommendations to take care of significant oil leaks and other maintenance. They also failed to follow recommendations for regular maintenance so on this visit they had siginifcant engine failures including cylinder wall cracks, broken spark plug components, severe oil leakage, etc. Our service included a full compression test, a vacuum test to check for air leaks, an oil change to remove metal particles floating around in the engine, plus new spark plugs so the car would run so he could drive it away. Customer initially wanted to fix vehicle but the repair costs would have exceeded the vehicle value by 50% so we recommended against it. The total bill was $900, not the diagnostics! As for the other comment from this person that our reviews are fake; I'll let their half truths and incomplete information in this review speak for itself.