Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

252 Reviews

99% Would Recommend
Latest Review 21 days ago

Reviews


MS
Michael S.
Downingtown, PA
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Michael said the staff are friendly and helpful. When he calls for an appointment this business is able to get him in and they are flexible to change the appointment if needed.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Exton, PA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018
Job well done
As usual John did an excellent job with our car

TM
Tobey M.
West Chester, PA
Lexus ES 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Tobey said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

JL
Jack L.
Downingtown, PA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Jack said the technician was very courteous and explained what he did. He felt very comfortable and was very satisfied. He will continue to use their services.
This review was collected via phone interview by Customer Research Inc.

SF
Shawn F.
West Chester, PA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Shawn said John and Rich provided good service.
This review was collected via phone interview by Customer Research Inc.

EH
Emily H.
Newark, DE
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Emily said she really appreciates all of the work that was done and her whole family goes to this facility. She likes the fact that she's never been ripped off.
This review was collected via phone interview by Customer Research Inc.

SS
Scott S.
Downingtown, PA
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Scott said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CS
Cindy S.
West Chester, PA
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Cindy said the staff do a good job, they call her when they say they will, and they don't charge for things she doesn't need.
This review was collected via phone interview by Customer Research Inc.

MN
Mark N.
Downingtown, PA
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Spoke with Cheryl. She said they did a good job on her son's vehicle. He had an oil change and an inspection. Everything went well.
This review was collected via phone interview by Customer Research Inc.

MG
Mary G.
West Chester, PA
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Spoke with George. He said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

MP
Michael P.
West Chester, PA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Michael said there were no problems, they did the work and his vehicle runs fine.
This review was collected via phone interview by Customer Research Inc.

PB
Peter B.
West Chester, PA
Volkswagen Golf
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018
Great service and recommendations
John and Rich are two guys I'd recommend to anyone who seeks an honest opinion, great prices and quality work.
They've analyzed and fixed a few things no one else could and my vehicle is running great thanks to their expertise.

PR
Pavan R.
Chester Springs, PA
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Pavan said they did a good job, but it was expensive and he probably would not recommend them.
This review was collected via phone interview by Customer Research Inc.

RJ
Rex J.
West Chester, PA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Spoke with Rex's wife. She said this business is good.
This review was collected via phone interview by Customer Research Inc.

JB
Janet B.
West Chester, PA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Spoke with Dan. He said that he's been using the facility for years. Rich
This review was collected via phone interview by Customer Research Inc.

PL
Pamela L.
West Chester, PA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
It gets better and better!
My latest visit was terrific as always. My Corolla and I left J&W's as extremely satisfied customers.

VD
Victor D.
West Chester, PA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Spoke with Margaret. She said they give excellent service. There have been no problems. She is assisted quickly when she has issues. She's been very satisfied and has used them for a few years.
This review was collected via phone interview by Customer Research Inc.

CR
Charles R.
West Chester, PA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Charles said the employees did good work. They did exactly as he expected and were done on time.
This review was collected via phone interview by Customer Research Inc.

DO
David O.
West Chester, PA
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
Prompt accurate service
PA inspection was handled swiftly and I was advised of an internet / Val Pac coupon to use, which I did.

MT
Martin T.
West Chester, PA
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Martin said the staff do excellent work , and every time he is satisfied with the service provided.
This review was collected via phone interview by Customer Research Inc.