J and W Automotive Inc

Definitely knows how to do BMW’s .. I always leave the garage knowing my car is running great.. have been going there for over 5 years

I always go to J&W auto. Because I always know I'm going to be treated fairly!

Tom said the service was great and performed quickly, and he was really pleased it ended up costing less than the estimate.

Always a pleasure to deal with the people at J and W. They have superior customer service and are honest with fair pricing. J and W is my choice for auto care. It’s that simple!!!

Incredible service!

Quality

Quick response when called for a problem fast and reliable diagnosis and service to fix the problem and always friendly and professional. I have used J and W for many years to service and maintain my car I would recommend them to anyone 👍

Honesty is probably the highest praise a person can give a car shop. Rich, who serviced my car at J&W when the dealership couldn’t (Acura does bot have a dyno), was totally honest about the pricing and work, and I will definitely return in the future.

As usual John and Rich were very accommodating to my needs. I took the car due to engine running hot at times. They looked at it and told me the water pump was leaking anti freeze and that I should not drive the car like that, they said it could be fixed that day, this was important since I was working from home that day but I needed to go to the office the next day.
John drove me home and said that he would pick me up when the car was done, it was.
Thank you so much.

Fast reliable and reasonable prices

I’ve been taking my Volvo to John and Rich for years. They do very excellent work and are up front , honest and fair.
It’s important to have a mechanic you can trust. I’ve found that in J & W Automotives.

I've been going to J&W for years. Never had a bad experience with them. They have always been honest and flexible. Definitely recommend.

Best place to get your vehicle or truck serviced in Chester County.
Wife and I had our Honda serviced recently. We needed a factory part installed. We find they did a flawless job. The skills and care of their customers will make us come back! Must try. Highly recommended!

I have know this team for over 25 years. They provide excellent service to me consistently. My sons use and they are very helpful. I feel safe knowing they fix our cars.

Thank you soo much!!
Sincerely,
Mrs. Nussbaum

J and W provides quality and trustworthy service for both of our family cars. Rich is very knowledgeable, thorough, and proactive. He gets the work done as promised, while never taking short cuts. His prices are fair for great service.

Completely lied to me to dig deep into my pockets! Failed my inspection for “large tires, supposed bad ebrake”. Initially told me the brake lines were worn from large tires rubbing...they were not. Told me the ebrake was bad...got into the Jeep, pressed the ebrake down, put the car in drive (on decline hill), and it didn’t move. Released no problem. Asked them to fix my door handle...they didn’t and still charged me. I got home, took the door apart and the lever to latch rod was clearly bent up by them...had to order a new rod ($50). To top it off, I passed my emissions test AND THEY PUT THE STICKER IN EXTREMELY CROOKED! This garage is extremely under qualified and sloppy! Go elsewhere to obtain the truth! Work too hard for my money to have it stolen by these people! $140+ for a $1 effort!

Hannah said the staff was nice, and the service was completed in a timely manner.

Spoke with Jill. She said she has always been satisfied with the service the business provides. They are quick with repairs and do a good job.

Maggie said they did a really great job and they were timely.

Majid said John did the inspection and examined his new vehicle. He liked the way that John showed him all parts that needed to be replaced including his fluids.. There was no over pricing or unnecessary parts that he tried to up sell. He felt the service was very personable, when John didn't object to him watching while he worked, John helped him understand his vehicle issues. He felt the service was the best.