Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92
4.9

( 316 Reviews )

99% Would Recommend
Latest Review about 20 hours ago

Reviews


MM
Mark M.
West Chester, PA
Lexus RX 350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2019
Proximity and experienced service
Fast reliable and reasonable prices

NW
Nathan W.
West Chester, PA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/31/2018 Category: Service
Nathan said the technicians were communicative, helpful and were able to get his vehicle in for service.
This review was collected via phone interview by Customer Research Inc.

BL
Brad L.
Exton, PA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2017 Category: Service
Brad said he had to take his vehicle back for the alignment after they had said it was already fixed.
This review was collected via phone interview by Customer Research Inc.
John D. from J and W Automotive Inc responded on 09/25/2017

Sorry for the inconvenience Brad.  Hope we resolved the problem to your satisfaction.


JG
Jesse G.
West Chester, PA
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2017 Category: Service
Jesse said the experience was good.
This review was collected via phone interview by Customer Research Inc.

BC
Barbara C.
West Chester, PA
Mazda 6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2016 Category: Service
Barbara said she is pretty happy with the business and would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

VW
Virginia W.
West Chester, PA
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/22/2016 Category: Service
Virginia said she had to check up on everything during the service at this business. She noted she has been in the vehicle business for 25 years. When she wanted to check on her vehicle, John was very nice and took her out to show her everything. He is a good mechanic.
This review was collected via phone interview by Customer Research Inc.

JG
Justin G.
Glenmoore, PA
Nissan Sentra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2016 Category: Service
Justin said this business was able to find out what was wrong with his vehicle when no other facility could.
This review was collected via phone interview by Customer Research Inc.

AB
Allyson B.
Downingtown, PA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2016 Category: Service
Spoke with Jane. She said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

IJ
Ian J.
Quakertown, PA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2015 Category: Service
Ian said the service was good and they worked with him on the service.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Media, PA
Chevrolet S10 Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2015 Category: Service
Jeff said his experience was good.
This review was collected via phone interview by Customer Research Inc.

SW
Susan W.
West Chester, PA
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2015 Category: Service
Susan said this business took longer than she expected on the repairs.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Media, PA
Chevrolet S10 Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/21/2015 Category: Service
Jeff said the business provided very good service.
This review was collected via phone interview by Customer Research Inc.