Prestige Transmission Corp

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9
4.9

( 29 Reviews )

100% Would Recommend
Latest Review almost 4 years ago

Reviews


CR
Chris R.
New York, NY
Pontiac Vibe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2015 Category: Service
Chris said the service was good but he waited a long time.
This review was collected via phone interview by Customer Research Inc.

JT
Jose T.
New York, NY
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2015 Category: Service
Jose said he went to the business for an alignment, but he had to back a second time because his vehicle was still pulling to the left. This is the first place where they did not do what he wanted and had to go back a second time.
This review was collected via phone interview by Customer Research Inc.
Mike M. from Prestige Transmission Corp responded on 12/07/2015

We did an allignment, like you asked. When you brought the vehicle in the first time we encuraged you to let us check for the reason why the car was pulling to the left. You insisted on us not looking for anything else and told us to,"just do the allignment," which we did. Upon your return, we advised you that we would now have to check for tire or suspension issues, as the first allignment was done properly. After checking the vehicle, a separated front right tire, and damaged front outer-tie rod ends were found. After we rotated the tire and replaced the tie rods the vehicle was driving straight. This was what we suggested to you the first time you came to Us. 


KZ
Kathryn Z.
New York, NY
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/22/2015 Category: Service
Kathryn said she was confused as to why she had to have extra work done, but they did a good job.
This review was collected via phone interview by Customer Research Inc.

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