ReScore Reviews™ (17)

ReScore
Overall Rating 4.7058824/5Overall Rating 4.7058824/5Overall Rating 4.7058824/5Overall Rating 4.7058824/5rating 4.7058824
Original
Overall Rating 2.29412/5Overall Rating 2.29412/5rating 2.29412rating 2.29412rating 2.29412
96% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Philip L. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Love bringing my car here, very good experience.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/19/2018 06:10 PM
RYAN C. at Preston Hyundai responded on 02/19/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again! Have a great week!
Sincerely,


Ryan Carter
Service Manager
410-673-7171
Babara C. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"e"
Everyone is friendly and you are treated great. The service is also excellent.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/19/2018 07:58 AM
RYAN C. at Preston Hyundai responded on 02/19/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again!
Sincerely,


Ryan Carter
Service Manager
410-673-7171
Sandra O. on 02/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Professionalism of employees "
Four trips to correct the problem is a bit much! It was not the fault of the dealer but of Hyundai itself. The incorrect part was installed twice. Thankfully the service manager pursued the problem.
Vehicle: 2006 Hyundai Tucson
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/18/2018 06:34 PM
RYAN C. at Preston Hyundai responded on 02/18/2018

Thank you so much for choosing Preston Hyundai! I apologise for the inconveniences and we appreciate your business!
Sincerely,


Ryan Carter
Service Manager
410-673-7171
Lori P. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic"
Always very friendly and helpful
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/17/2018 08:51 AM
RYAN C. at Preston Hyundai responded on 02/17/2018

Thank you so much for chooosing Preston Hyundai! We appreciate your business and look forward to seeing you again. Enjoy the weekend!
Sincerely,

Ryan Carter
Service Manager
410-673-7171

Michael E. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
Very courteous and respectful sales woman. Goes above and beyond in assisting customers and following up to ensure satisfaction with repairs
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/17/2018 08:22 AM
RYAN C. at Preston Hyundai responded on 02/17/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again!
Have a great weekend!
Sincerely,


Ryan Carter
Service Manager
410-673-7171
Verified Customer on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Prompt and friendly
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/16/2018 06:20 PM
RYAN C. at Preston Hyundai responded on 02/17/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and hope you have a great weekend!
Sincerely,


Ryan Carter
Service Manager
410-673-7171
Anita C. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, competant staff"
Always ready to help, cares about our wallet! Friendly and the service is great.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/15/2018 11:43 AM
RYAN C. at Preston Hyundai responded on 02/15/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again! Have a great weekend!
Sincerely,


Ryan Carter
Service Manager
410-673-7171
David R. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people "
Great job and very good people plus they know what they are doing
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/14/2018 09:09 PM
RYAN C. at Preston Hyundai responded on 02/15/2018

Thank you so much for your business! We look forward to seeing you again! Have a great weekend!
Sincerely,


Ryan Carter
Service Manager
410-673-7171
Denise T. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Brakes and oil change"
Called for a brake issue and was scheduled for the next day for service. Always a pleasure to have our car serviced at preston
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/13/2018 04:04 PM
RYAN C. at Preston Hyundai responded on 02/13/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again!
Sincerely,


Ryan Carter
Service Manager
410-673-7171
Verified Customer on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and Courteous"
Service was done in a timely fashion.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/05/2018
Service Type: Repair
Review Created: 02/10/2018 07:00 PM
RYAN C. at Preston Hyundai responded on 02/10/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and hope you have a great weekend!
Sincerely,

Ryan Carter
Service Manager
410-673-7171
Sharon A. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Very pleased with the whole process.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/07/2018
Service Type: Repair
Review Created: 02/10/2018 05:27 AM
RYAN C. at Preston Hyundai responded on 02/10/2018

Thank you so much for choosing Preston Hyundai! We appreciate your busines and we look forward to seeing you again. Have a great weekend!!
Sincerely,

Ryan Carter
Service Manager
410-673-7171

Verified Customer on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Complete service"
Service was done promptly.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/08/2018 08:06 PM
RYAN C. at Preston Hyundai responded on 02/09/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again! Have a great weekend!
Sincerely,


Ryan Carter
Service Manager
410-673-7171
Sandra B. on 02/08/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Warranty and recall service"
All was fine, no issue with warranty and recall work. But have to mention in particular that I got detailing done through my service package and it was just amazing. The car looked brand new inside, especially my generally cruddy console (pet peeve!). If I had to pay for this, it would have been worth every penny.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 02/02/2018
Service Type: Repair
Review Created: 02/08/2018 07:16 PM
RYAN C. at Preston Hyundai responded on 02/08/2018

Thank you for choosing Preston Hyundai! Have a great weekend!
Sincerely,


Ryan Carter
Service Manager
410-673-7171
William W. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"As usual, great service."
Went in for my usual service. Oil change and rotation. Both done quickly and the service counter came and notified me promptly. Definitely returning in 5k miles.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/08/2018 03:43 PM
RYAN C. at Preston Hyundai responded on 02/08/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and hope you have a great weekend!
Sincerely,


Ryan Carter
Service Manager
410-673-7171
Harry P. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"people oriented"
employees care about me, and really strive to serve you
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/08/2018 02:55 PM
RYAN C. at Preston Hyundai responded on 02/08/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again!
Sincerely,


Ryan Carter
Service Manager
410-673-7171
Verified Customer on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service "
Yeah
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 02/05/2018
Service Type: Repair
Review Created: 02/07/2018 12:30 PM
RYAN C. at Preston Hyundai responded on 02/07/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and we look forward to seeing you again.
Sincerely,

Ryan Carter
Service Manager
410-673-7171

Keith M. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Preston Hyundai (MD) Service"
Great service; delivered as promised. Friendly, professional staff who are great communicators with the customer.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 02/02/2018
Service Type: Maintenance
Review Created: 02/07/2018 05:26 AM
RYAN C. at Preston Hyundai responded on 02/07/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and we look forward to seeing you again!
Sincerely,


Ryan Carter
Service Manager
410-673-7171
Verified Customer on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt and courteous service"
The service people are very friendly and helpful and the service is done in a timely fashion.
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 02/02/2018
Service Type: Maintenance
Review Created: 02/06/2018 05:42 PM
RYAN C. at Preston Hyundai responded on 02/06/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again! 
Sincerely,


Ryan Carter
Service Manager
410-673-7171
Verified Customer on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Care"
The customer care is fantastic. You truly care about your customers. The valet service is great and a wonderful time saver and convenience.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/01/2018
Service Type: Repair
Review Created: 02/06/2018 05:18 AM
RYAN C. at Preston Hyundai responded on 02/06/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again!
Sincerely,


Ryan Carter
Service Manager
410-673-7171
Verified Customer on 02/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Affability and Common Sense"
The service was punctual, swift, and affordable.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 01/30/2018
Service Type: Maintenance
Review Created: 02/04/2018 06:20 PM
RYAN C. at Preston Hyundai responded on 02/04/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again!
Sincerely,


Ryan Carter
Service Manager
410-673-7171
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