Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

985 Reviews

ReScore Reviews™ (19)

ReScore
Overall Rating 4.7368421/5Overall Rating 4.7368421/5Overall Rating 4.7368421/5Overall Rating 4.7368421/5rating 4.7368421
Original
Overall Rating 2.36842/5Overall Rating 2.36842/5rating 2.36842rating 2.36842rating 2.36842
96% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


JS
Joann S.
Federalsburg, MD
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Great job!
I was leaving my car in their hands while I was out of town. Cherrita Cox was awesome to deal with. She met all my requests and went above and beyond to get done what I needed. She is a real pleasure to deal with!
RYAN C. from Preston Hyundai responded on 07/21/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and hope you have a good weekend!
Sincerely

Ryan Carter
Service Manager
410-673-7171

EM
Edward M.
Middle River, MD
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Great service!
Wonderful, professional service and treatment by the staff, as always!
RYAN C. from Preston Hyundai responded on 07/21/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and hope you have a great weekend! Sincerely,


Ryan Carter
Service Manager
410-673-7171

Verified Customer
Easton, MD
2012 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Recall
They we're very friendly and polite and the service was done in a sufficient time.
RYAN C. from Preston Hyundai responded on 07/20/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and hope you have a great weekend!
Sincerely,


Ryan Carter
Service Manager
410-673-7171

Verified Customer
Mardela Springs, MD
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Awesome service
Great work
RYAN C. from Preston Hyundai responded on 07/20/2018

Thank you so much for choosing Preston Hyundai! Have a great weekend!
Sincerely,

Ryan Carter
Service Manager
410-673-7171


LM
Lillian M.
Chester, MD
2016 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2018 Category: Service
Preston Hyundai
Ok.
RYAN C. from Preston Hyundai responded on 07/19/2018

We appreciate your business and we apologize for the confusion and we look forward to seeing you again.
Sincerely,

Ryan Carter
Service Manager
410-673-7171


RC
Robert C.
Bridgeville, DE
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
service on time & complete
They do what they are supposed to do. COMPLETE & ON TIME.
RYAN C. from Preston Hyundai responded on 07/18/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again! Have a great day!
Sincerely,


Ryan Carter
Service Manager
410-673-7171

AW
Alan W.
Federalsburg, MD
2013 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Excellent service
Always prompt and efficient. Great folks to deal with.
RYAN C. from Preston Hyundai responded on 07/18/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again!
Sincerely,

Ryan Carter
Service Manager
410-673-7171


AR
Andrew R.
Cambridge, MD
2012 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2018 Category: Service
business and work ethics are good
Everything was fine.
RYAN C. from Preston Hyundai responded on 07/18/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again.
Sincerely,


Ryan Carter
Service Manager
410-673-7171

Verified Customer
Saint Michaels, MD
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Service
I like getting my car serviced there. People are friendly all the time.
RYAN C. from Preston Hyundai responded on 07/18/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again!
Sincerely,


Ryan Carter
Service Manager
410-673-7171

MH
Mario H.
Federalsburg, MD
2010 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Oil change
Great service
RYAN C. from Preston Hyundai responded on 07/17/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again!
Sincerely,


Ryan Carter
Service Manager
410-673-7171

Verified Customer
Federalsburg, MD
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Great service!!
Their staff was very pleasant and they helped fix a mistake (we ordered the diamond pack but they had us down for gold). The lounge room was very clean and they were finished rather quickly!
RYAN C. from Preston Hyundai responded on 07/17/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again! Have a great day!
Sincerely,


Ryan Carter
Service Manager
410-673-7171

DL
Dino L.
Chestertown, MD
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Continued Excellence
The staff was superb, providing a superior level of quality service and support in an exceptionally timely manner.
RYAN C. from Preston Hyundai responded on 07/17/2018

Thank you so much for the kind words and choosing Preston Hyundai! We appreciate your business and look forward to seeing you again.
Sincerely,

Ryan Carter
Service Manager
410-673-7171


SJ
Sandra J.
Bridgeville, DE
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
It is nearby and the staff are welcoming.
The service was efficient and cost-efficient. I like knowing what will be recommended required at each service (in advance) and the staff supplies this knowledge.
RYAN C. from Preston Hyundai responded on 07/17/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again! Have a great day!
Sincerely,


Ryan Carter
Service Manager
410-673-7171

LK
Linda K.
Chestertown, MD
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Great service
Always friendly and gets the job done
RYAN C. from Preston Hyundai responded on 07/17/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again! Enjoy the week!
Sincerely,


Ryan Carter
Service Manager
410-673-7171

CB
Christina B.
Easton, MD
2007 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
leave blank
need more time to comment.
RYAN C. from Preston Hyundai responded on 07/16/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again! Have a great week!
Sincerely,


Ryan Carter
Service Manager
410-673-7171

Verified Customer
Hurlock, MD
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
THE PEOPLE
EXCELLENT SERVICE
RYAN C. from Preston Hyundai responded on 07/16/2018

Thank you for choosing Preston Hyundai!

Ryan Carter
Service Manager
410-673-7171


CM
Charles M.
Hurlock, MD
2010 Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Always easy to get our oil change
We bought the plan for free oil changes and detailing for the life of our 2010 Hyundai VeraCruz when we bought the car fro Preston Hyundai. Their waiting room is very comfortable and I'm never there longer than an hour!
RYAN C. from Preston Hyundai responded on 07/14/2018

Thank you for choosing Preston Hyundai! We appreciate your business and hope you have a great weekend!
Sincerely,


Ryan Carter
Service Manager
410-673-7171

Verified Customer
Centreville, MD
2013 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Honest service department
The service department has always treated us with honesty.
RYAN C. from Preston Hyundai responded on 07/13/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and hope you have a great weekend!
Sincerely,

Ryan Carter
Service Manager
410-673-7171


GJ
Glenn J.
Lewes, DE
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
A very Pleasant Surprise!
I'm not a young man, so over the years I've had many cars serviced at authorized dealers. I also don't make over the top claims, but Preston Hyundai has the finest service department I've ever used, including years with Mercedes. I've now had a years experience with Preston service, and have found them to be consistently courteous, honest, and highly efficient. I no longer dread the experience for car servicing. Preston service hits on all cylinders (no pun intended). From appointment scheduling, waiting time for servicing, quality of service, and follow-up when required. As customers, these are things we always hope for, but rarely receive.
RYAN C. from Preston Hyundai responded on 07/12/2018

Thank you so much for choosing Preston Hyundai! We appreciate your business and hope you have a great weekend!
Sincerely,


Ryan Carter
Service Manager
410-673-7171

Verified Customer
Preston, MD
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Customer service
Always friendly and repaired my Elantra quickly so I could get back to work.
RYAN C. from Preston Hyundai responded on 07/12/2018

Thank you so much for choosing Preston Hyundai! We appreciate everything you do!
Sincerely,


Ryan Carter
Service Manager
410-673-7171