ReScore Reviews™ (16)

ReScore
Overall Rating 4.6875/5Overall Rating 4.6875/5Overall Rating 4.6875/5Overall Rating 4.6875/5rating 4.6875
Original
Overall Rating 2.375/5Overall Rating 2.375/5rating 2.375rating 2.375rating 2.375
95% Would Recommend
100% Business Response
Latest Review about 17 hours ago
Kathy M. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very helpful....polite...knowledgeable "
Excellent
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 08:17 PM
RYAN C. at Preston Hyundai responded on 10/19/2017

Thank you for choosing Preston Hyundai! We appreciate your business and hope you have a great weekend!
Sincerely,


Ryan Carter
Service Manager
410-673-7171
Ruth S. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil and filter"
Oil and filter service done on time
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/19/2017 01:32 PM
Ryan C. at Preston Hyundai responded on 10/19/2017

Thank you so much for choosing Preston Hyundai! We appreciate your business and we look forward to seeing you again!
Sincerely,

Ryan Carter
Service Manager
410-673-7171

Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place "
Nice ppl and always helpful ❤️
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/18/2017 07:39 PM
RYAN C. at Preston Hyundai responded on 10/19/2017

Thank you so much for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again!
Sincerely,


Ryan Carter
Service Manager
410-673-7171
Jill J. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service with a smile"
10 plus years servicing my vehicle and counting.....
Vehicle: 2006 Hyundai Tucson
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/18/2017 05:53 PM
RYAN C. at Preston Hyundai responded on 10/18/2017

Thank you so much for choosing Preston Hyundai! We appreciate your loyalty and we look forward to seeing you again!
Sincerely,


Ryan Carter
Service Manager
410-673-7171
David G. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great & Friendly "
Only reason why I said "not likely" to returning here for service is the distance from my home to the dealer. I use a local certified shop for basic service such as oil changes, brake replacement etc. If anything is subject to warranty, then of course I will return to the dealer.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/18/2017 08:14 AM
Ryan C. at Preston Hyundai responded on 10/18/2017

Thank you for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again.
Sincerely,

Ryan Carter
Service Manager
410-673-7171

Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Positive Review"
Have always had quick and courteous service whenever I have had a problem. I am very satisfied with the 2013 Tucson I purchased. Due to my having a stroke my wife has to take on the burden of handling everything with our everyday life and they have been very understanding and good to her.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/17/2017 02:58 PM
RYAN C. at Preston Hyundai responded on 10/17/2017

Thank you so much for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again!
Sincerely,


Ryan Carter
Service Manager
410-673-7171
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome!"
Great fast friendly service!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:14 AM
Ryan C. at Preston Hyundai responded on 10/17/2017

Thank you so much for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again!
Sincerely,

Ryan Carter
Service Manager
410-673-7171

David R. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people "
The people are really good at what they do
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:13 AM
Ryan C. at Preston Hyundai responded on 10/17/2017

Thank you so much for choosing Preston Hyundai! We appreciate you business and think the world of you!
Sincerely,

Ryan Carter
Service Manager
410-673-7171

Steve C. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service review"
Still am not happy about the Tucson experience.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 05:51 PM
RYAN C. at Preston Hyundai responded on 10/16/2017

Thank you for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again!
Sincerely,

Ryan Carter
Service Manager
410-673-7171
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly, honest service"
All of the people that I have encountered in the service department at Preston Hyundai have been always pleasant and friendly. I have found the service provided and recommended to be honest.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 11:13 AM
Ryan C. at Preston Hyundai responded on 10/16/2017

Thank you so much for your business! We appreciate you choosing Preston Hyundai and we look forward to seeing you again.
Sincerely,

Ryan Carter
Service Manager
410-673-7171

Samual W. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"we were given excellent service"
great
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/16/2017 10:44 AM
Ryan C. at Preston Hyundai responded on 10/16/2017

Thank you so much for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again.
Sincerely,

Ryan Carter
Service Manager
410-673-7171

Shelley G. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service/Front desk"
Dana at Preston Md location is 5 star customer service all the way, all the time. Do not loose her. She is professional, knowledgeable, supportive, and always helpful whether calling from the road or at time of service.
I had a leg cast and roller device during my recent service. She saw my challenges when I arrived and came out to help me. At the end of the service she was holding the exit door, and had my car door and trunk open as she helped me to get back in my car.
On another visit she was on the phone handling a difficult client. Her patience and customer skills were spot on. I could go on and on.
I have been in the customer service business for over 30 years, and I can tell you that Dana is a wonderful ambassador for your company.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 10:23 AM
Ryan C. at Preston Hyundai responded on 10/16/2017

Thank you for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again. Have a great week!
Sincerely,

Ryan Carter
Service Manager
410-673-7171

Latasha W. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
I went in for routine maintience and as always the people at Preston Hyundai provide excellent customer service and my vehicle was serviced without any problems.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 09:05 AM
Ryan C. at Preston Hyundai responded on 10/16/2017

Thank you for choosing Preston Hyundai!We appreciate your business and look forward to seeing you again.
Sincerely,

Ryan Carter
Service Manager
410-673-7171

Cindy C. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Na"
Na
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/15/2017 03:52 PM
RYAN C. at Preston Hyundai responded on 10/15/2017

Thank you for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again! Have a great week!
Sincerely,


Ryan Carter
Service Manager
410-673-7171
Deborrah M. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"clean and nice people"
will give 2 thumbs up to all that ask
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/11/2017 07:04 AM
RYAN C. at Preston Hyundai responded on 10/11/2017

Thank you for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again!
Sincerely,


Ryan Carter
Service Manager
410-673-7171
Emilee P. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Would recommend"
My favorite service department!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 03:46 PM
RYAN C. at Preston Hyundai responded on 10/10/2017

Thank you so much for everything you do! You are our favorite person have a great day!
Sincerely


Ryan Carter
Service Manager
410-673-7171
Brice G. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Out going staff"
Service was excellent
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/10/2017 05:57 AM
RYAN C. at Preston Hyundai responded on 10/10/2017

Thank you for choosing Preston Hyundai! We appreciate your business and hope you have a great week!
Sincerely,


Ryan Carter
Service Manager
410-673-7171
Donnie W. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It's location is convenient. "
This dealership is very convenient traveling to and from. The receptionist was extremely kind, knowledgeable and helpful. The waiting room was relaxing.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/09/2017 06:19 PM
RYAN C. at Preston Hyundai responded on 10/10/2017

Thank you for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again!
Sincerely,


Ryan Carter
Service Manager
410-673-7171
Verified Customer on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient service "
Great service in a timely fashion
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/08/2017 04:35 PM
RYAN C. at Preston Hyundai responded on 10/08/2017

Thank you for choosing Preston Hyundai! We appreciate your business and hope you have a great week!
Sincerely,


Ryan Carter
Service Manager
410-673-7171
GENE R. on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional"
Nice service people. Professional & they keep you informed at every stage of the service.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/08/2017 02:07 PM
RYAN C. at Preston Hyundai responded on 10/08/2017

Thank you so much for choosing Preston Hyundai! We appreciate your business and look forward to seeing you again.
Sincerely,


Ryan Carter
Service Manager
410-673-7171
Displaying Review 1 - 20 of 653 in total