Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

361 Reviews

98% Would Recommend
Latest Review about 3 hours ago

Reviews


GJ
GARTH J.
Centreville, MD
Ford C-Max Energi
Verified Customer
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04/22/2019
Great Customer Service & Repair Service
Since Tyrone bought Chesapeake Auto, he & his staff go above & beyond the normal to make sure the service and/or repair met our expectations. Tyrone also honored the 'free balance & rotation of the tires' even though the tires were purchased under the previous owner. I have 100% confidence & trust in Tyrone & his staff.

FP
FRANK P.
Centreville, MD
GMC Pickup
Verified Customer
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04/19/2019
Very Friendly Owner/Manager
Owner/Manager always pleasant and helpful. Charges less than other local providers while doing great work. I couldn't say that about the previous owner. Things have definitely changed.

JS
Joanne S.
Centreville, MD
Mazda MX-5 Miata
Verified Customer
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04/16/2019 Category: Service
Joanne said the staff know what they're doing and know how to repair her vehicle.
This review was collected via phone interview by Customer Research Inc.

CB
CHARLES B.
Queenstown, MD
Lincoln MKZ
Verified Customer
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04/13/2019
Great service
Friendly, customer oriented service. Found and corrected minor problem with no additional charges

AC
ANNE C.
Centreville, MD
Toyota Venza
Verified Customer
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04/11/2019
Excellent Customer Service
Tyrone always does his best to work my car into his schedule as quickly as possible. I am confident that he performs appropriate work keeping my budget in mind. I never feel I’m being coerced into additional services.

MP
Mike P.
Queenstown, MD
Chevrolet Silverado SS
Verified Customer
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04/09/2019 Category: Service
Mike said he liked the customer service and how well he was treated at this business. They explained and went over everything. They have the best customer he has had with any mechanic, so far.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Queen Anne, MD
Pontiac G6
Verified Customer
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04/05/2019
Great place.
The owner is always willing to work with you, and his work ethics are tremendously outstanding I would recommend this business highly.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 04/05/2019

Thank you very much for your kind review!  It really gives us the most satisfaction to know that we are doing things right, and that customers know they can trust us with their vehicles.  


MM
Megan M.
Centreville, MD
Honda CR-V
Verified Customer
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04/04/2019 Category: Service
Megan said that the place is very dependable, has great prices and the staff are very helpful.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Queen Anne, MD
GMC Pickup
Verified Customer
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04/02/2019
Super, crazy quick.
There's nothing that I don't like about this place. Prices are excellent, the repair time is unbelievably quick and the customer service is outstanding. Every time I show up Im offered some cookies or a cup of coffee. Would highly recommend.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 04/05/2019

Thank you for taking the time to give us this kind review!  We are happy to hear that we are doing things right, and we look forward to being your auto repair shop of choice for any of your needs in the future.  Cookies and coffee included! :-)


BH
BRAD H.
Centreville, MD
Lincoln MKX
Verified Customer
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03/31/2019
Tires installed
Tyrone really helped us out and did a great job.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 04/05/2019

Thank you for taking the time to give us this review!  We hope we can be of assistance to you in the future.


BC
BRIAN C.
Centreville, MD
Chevrolet S10 Pickup
Verified Customer
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03/27/2019
Oil Change
Made a phone call at 12:45. Arrive at 1:20. Out by 2. Much quicker than my recent trips to Jiffy Lube!
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 04/05/2019

Thank you for your review!  Please keep us in mind for any of your future auto repair needs. 


BC
BRIAN C.
Centreville, MD
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2019
Repairs Made
Another good experience fixing my wife's car.

SH
Scott H.
Centreville, MD
Jeep Wrangler
Verified Customer
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03/15/2019 Category: Service
Scott said the service was excellent.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 04/05/2019

Thank you for taking the time to give us this kind review.  We appreciate your business. 


Verified Customer
Centreville, MD
Audi A4
Verified Customer
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03/07/2019
Great customer service!
Tyrone and the Chesapeake Auto team are by far the best in the area. They are reliable, talented and most important, trustworthy! Please consider them for any of your automotive repair needs. Thanks again, Tyrone!
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 04/05/2019

Thank you so much for this review.  We appreciate your business and it really means a lot to us when we know we are doing things right and most of all that our customers know we are reliable and trustworthy.  We never take our customers for granted, and know that without them, we wouldn't be here!  


AC
Aaron C.
Centreville, MD
Honda Accord Sedan
Verified Customer
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03/04/2019 Category: Service
Aaron said the guy who runs the business is personable, he takes of people and always gives them a great deal.
This review was collected via phone interview by Customer Research Inc.

RC
Robby C.
Centreville, MD
Chevrolet HHR
Verified Customer
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03/02/2019 Category: Service
Robby said the service was good.
This review was collected via phone interview by Customer Research Inc.

SG
SHALONDA G.
Centreville, MD
Ford Focus
Verified Customer
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02/27/2019
Great place
Service was fast, Mr. Tyrone is always accommodating when I call to make appointments for my oil change. He is always helpful and giving advise on which cars are the best.

JP
Jarrell P.
Centreville, MD
Hyundai Sonata
Verified Customer
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02/19/2019 Category: Service
Jarrell said the mechanic did a great job.
This review was collected via phone interview by Customer Research Inc.

GP
Gene P.
Centreville, MD
Mercury Mariner
Verified Customer
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02/16/2019
Very caring and always willing to help.
A great place to take your car. These people that own the shop are wonderful and very kind and considerate. I thank them for helping me with my automobile.

GH
Gary H.
Centreville, MD
Dodge Durango
Verified Customer
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02/16/2019 Category: Service
Gary said that the place's owner went over and above to get him taken care of and from now on, he will recommend them.
This review was collected via phone interview by Customer Research Inc.

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