Chesapeake Auto Repair Service


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

252 Reviews

98% Would Recommend
Latest Review 3 days ago
Ray H. on 04/24/2018
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Ray said the staff was personable, nice and professional.
Vehicle: Kia Rio
Category: Service
Service Date: 04/12/2018
Review Created: 04/24/2018
This review was collected via phone interview by Customer Research Inc.
Shary W. on 04/23/2018
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Shary said the owners are lovely people that know what they're doing.
Vehicle: Saturn VUE
Category: Service
Service Date: 04/20/2018
Review Created: 04/23/2018
This review was collected via phone interview by Customer Research Inc.
CHARLES B. on 04/22/2018
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"Thorough"
major repair analyzed correctly. Recognized additional repair while working. Completed and delivered as promised
Vehicle: Lincoln MKZ
Service Date: 04/20/2018
Review Created: 04/22/2018 08:13 AM
Edward B. on 04/21/2018
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Edward said he had no issues with the service.
Vehicle: Ford Expedition
Category: Service
Service Date: 04/19/2018
Review Created: 04/21/2018
This review was collected via phone interview by Customer Research Inc.
Mike M. on 04/18/2018
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Mike said the he received really good customer service from this business. They told him exactly what was wrong with his vehicle and they fixed it right away.
Vehicle: Toyota Sienna
Category: Service
Service Date: 04/11/2018
Review Created: 04/18/2018
This review was collected via phone interview by Customer Research Inc.
James M. on 04/18/2018
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James said the staff were good guys.
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 04/14/2018
Review Created: 04/18/2018
This review was collected via phone interview by Customer Research Inc.
John W. on 04/13/2018
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John said this business provided great service. It was quick and he was given back an estimate that didn't made him feel haggled.
Vehicle: Ford Ranger
Category: Service
Service Date: 04/11/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Emily A. on 04/05/2018
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Spoke with John. He said that he is a professional repair technician himself and recognizes a good mechanic when he sees one. He likes how the technician dealt with him and his wife. They are very satisfied with how he explained everything and was not pushy at all. He appreciates that and is very pleased with this business.
Vehicle: Honda Pilot
Category: Service
Service Date: 03/31/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER at Chesapeake Auto Repair Service responded on 04/06/2018

We appreciate that you took the time to give us this kind review.  We are very happy to hear that you had a positive experience with us and we hope that we can be of service to you in the future for any of your auto repair needs!

Pat S. on 04/02/2018
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Pat said the staff got her in right away and explained what services she needed.
Vehicle: Scion tC
Category: Service
Service Date: 03/26/2018
Review Created: 04/02/2018
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER at Chesapeake Auto Repair Service responded on 04/06/2018

Thank you for letting us be of service to you.  We appreciate your review and we hope that we can continue to be of service to you for any of your auto repair needs!

Patrick R. on 03/31/2018
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"Tyrone is .very fair and honest."
I have taken many vehicles to them. Tyrone is always fair and honest. He goes the extra mile on every service i have had. It is great to not worry that he will oversell my wife or kids on add-ons! Our family is very glad we started using this place again. (we had terrible experiences with past ownership) My brother now uses them often as well!

Thanks Tyrone for always helping our car needs.
Service Date: 03/26/2018
Review Created: 03/31/2018 09:00 AM
Judy D., OFFICE MANAGER at Chesapeake Auto Repair Service responded on 04/06/2018

Thank you for your kind review!  As always, we are happy to be of service to you and appreciate having you as a loyal customer.  

Andrew H. on 03/26/2018
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Andrew said the staff addressed the issue promptly. It gave a thorough and fair recommendation, and the issue ended up being resolved.
Vehicle: Audi A6
Category: Service
Service Date: 03/22/2018
Review Created: 03/26/2018
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER at Chesapeake Auto Repair Service responded on 03/28/2018

We appreciate you taking the time to give your feedback on  your experience with us.  We are glad to hear you were pleased, and we hope to be of service to you for any auto repair needs in the future!

Paul P. on 03/23/2018
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Paul said he had a good experience.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 03/14/2018
Review Created: 03/23/2018
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER at Chesapeake Auto Repair Service responded on 03/28/2018

Thank you for your review.  As always, we appreciate your business!

Jennifer E. on 03/21/2018
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Jennifer said the business was really friendly and she had no problems.
Vehicle: Mazda CX-9
Category: Service
Service Date: 02/28/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER at Chesapeake Auto Repair Service responded on 03/28/2018

Thank you!  We hope we can be of service to you in the future. 

Michael A. on 03/15/2018
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Michael said the service was easy. The work was done quickly.
Vehicle: Mercury Mariner
Category: Service
Service Date: 03/13/2018
Review Created: 03/15/2018
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER at Chesapeake Auto Repair Service responded on 03/28/2018

Thank you! We appreciate your business!

Brian M. on 03/14/2018
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Brian said everything was great.
Vehicle: Hyundai Tucson
Category: Service
Service Date: 02/23/2018
Review Created: 03/14/2018
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER at Chesapeake Auto Repair Service responded on 03/28/2018

Thank you for your review! We appreciate your business.

Marina L. on 03/13/2018
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Marina said the staff were very nice and they got the job done quickly.
Vehicle: Ford F-150
Category: Service
Service Date: 03/09/2018
Review Created: 03/13/2018
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER at Chesapeake Auto Repair Service responded on 03/28/2018

Thank you! We appreciate your business. 

ANNE C. on 03/11/2018
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"Very responsive to our concerns"
Tyrone is thorough and competent on all aspects of our autos. He goes above and beyond to help resolve the issues. He always makes an effort to fit us in to accommodate our schedules. Honest and very fair
Vehicle: Toyota Venza
Service Date: 02/24/2018
Review Created: 03/11/2018 04:55 PM
Judy D., OFFICE MANAGER at Chesapeake Auto Repair Service responded on 03/28/2018

Thank you very much for taking the time to give us this kind review.  We are happy to hear you had a positive experience with us and we hope we can be of service to you in the future for any auto repair needs.  

Colin Q. on 03/07/2018
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Colin said he got his vehicle in and got it back the same day. The mechanic did exactly what he said he was going to do and it was a straightforward process.
Vehicle: Toyota Prius
Category: Service
Service Date: 03/05/2018
Review Created: 03/07/2018
This review was collected via phone interview by Customer Research Inc.
Roger W. on 03/06/2018
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Roger said the business did a good job.
Vehicle: Mercedes-Benz CLS-Class
Category: Service
Service Date: 03/02/2018
Review Created: 03/06/2018
This review was collected via phone interview by Customer Research Inc.
Donna A. on 03/05/2018
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Spoke with Dan. He said the staff got him in and out. They were nice and friendly. The oil change went fine and the service was good.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 03/03/2018
Review Created: 03/05/2018
This review was collected via phone interview by Customer Research Inc.
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