Chesapeake Auto Repair Service


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

195 Reviews

98% Would Recommend
Latest Review 2 days ago
BRIAN C. on 11/20/2017
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"Friendly staff, good service"
Shop was busy but owner was helpful.
Vehicle: Chevrolet S10 Pickup
Service Date: 11/13/2017
Review Created: 11/20/2017 01:38 PM
TARA S. on 11/19/2017
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"Perfect service"
I was told to bring my car in 30 minutes before closing since my breaks had very nearly gone out while driving home after a trip. It was ready the next morning. Perfect service!
Vehicle: Hyundai Sonata
Service Date: 11/18/2017
Review Created: 11/19/2017 09:37 PM
Tyrone D., OFFICE MANAGER at Chesapeake Auto Repair Service responded on 11/20/2017

Thank you very much for your kind review!  We are glad we were able to be of service to you and hope we can be in the future for any of your auto repair needs.

Reece E. on 11/17/2017
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Reece said he really likes Tyrone at this business. They are very nice and they do good work.
Vehicle: Dodge Stratus Sdn
Category: Service
Service Date: 11/14/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Paul P. on 11/17/2017
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Paul said this business provided good and quick service.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Tracy M. on 11/15/2017
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Tracy said she has to go back and finish the service but the staff were nice.
Vehicle: Volvo XC70
Category: Service
Service Date: 11/11/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Tyrone D., OFFICE MANAGER at Chesapeake Auto Repair Service responded on 11/20/2017

Thank you for taking the time to review us.  We apologize that you had to return to complete your service but do hope that you will continue to keep us in mind for any of your future auto repair needs.  Your complete satisfaction is our top priority!

Joseph O. on 11/11/2017
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"service"
very good service
Vehicle: Honda Civic Cpe
Service Date: 11/08/2017
Review Created: 11/11/2017 12:03 PM
JAMES C. on 11/10/2017
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"97 Chevrolet pick up "
Very polite and completed the job in just one day. Was very happy with the work that they performed.
Vehicle: Chevrolet Pickup
Service Date: 11/06/2017
Review Created: 11/10/2017 06:06 AM
Tyrone D., OFFICE MANAGER at Chesapeake Auto Repair Service responded on 11/20/2017

Thank you so much for your kind review!  We strive for complete customer satisfaction and are always happy to hear from our customers.  We hope that we will be your shop of choice for any of your future repair needs!

Carl E. on 11/09/2017
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Carl said the owner of this business went well out of his way to take care of his unique situation. He really appreciated the effort they put into helping him.
Vehicle: BMW 3 Series
Category: Service
Service Date: 10/13/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Tyrone D., OFFICE MANAGER at Chesapeake Auto Repair Service responded on 11/20/2017

Thank you for your kind review!  Our customers are our top priority and we are so glad you had a positive experience with us.  Please keep us in mind for any of your future auto repair needs!

Vicenzo D. on 11/08/2017
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Vicenzo said he would recommend this business to others.
Vehicle: Toyota RAV4
Category: Service
Service Date: 11/02/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Tyrone D., OFFICE MANAGER at Chesapeake Auto Repair Service responded on 11/20/2017

Thank you for your review! Please keep us in mind for any future auto repair needs.

Cindy D. on 11/08/2017
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Cindy said the staff did an excellent job.
Vehicle: Honda Pilot
Category: Service
Service Date: 11/01/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Tyrone D., OFFICE MANAGER at Chesapeake Auto Repair Service responded on 11/20/2017

Thank you for your kind review!  Our customers satisfaction is our top priority and we are so glad to hear you had a good experience with us.  Please keep us in mind for any of your future auto repair needs!

Mike M. on 11/07/2017
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Mike said this business provides good service.
Vehicle: Toyota Corolla
Category: Service
Service Date: 10/31/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Tyrone D., OFFICE MANAGER at Chesapeake Auto Repair Service responded on 11/20/2017

Thank you!  We are glad you had a good experience with us and hope you will keep us in mind for any of your future auto repair needs.

MARY B. on 11/01/2017
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"Everyone was nice. The owner and staff were quite efficient"
Everyone was professional. The owner went out of his way to accommodate my schedule.
Vehicle: Dodge Journey
Service Date: 10/30/2017
Review Created: 11/01/2017 05:52 AM
Lloyd E. on 10/31/2017
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Lloyd said the service was great. However, they were a little slow. There is only person doing all of the work, which takes away from the customer service.
Vehicle: Acura MDX
Category: Service
Service Date: 10/28/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
FRANK M. on 10/29/2017
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"Service was great!!!"
They will bend over backwards to help you,I was very pleased .
Vehicle: Ram 1500
Service Date: 10/28/2017
Review Created: 10/29/2017 05:43 PM
Tyrone D., OFFICE MANAGER at Chesapeake Auto Repair Service responded on 11/20/2017

Thank you so much for your kind review!  We love to hear from our customers and hope we can be of service to you in the future. 

Jeff D. on 10/26/2017
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Jeff said this business took care of his vehicle quickly.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 10/23/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Tyrone D., OFFICE MANAGER at Chesapeake Auto Repair Service responded on 11/20/2017

Thank you for your review.  We hope we can be of service to you in the future. 

Hannah A. on 10/25/2017
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Hannah said the employees were honest and took care of the problem for a fair price.
Vehicle: BMW 3 Series
Category: Service
Service Date: 10/21/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Michael O. on 10/23/2017
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Michael said the service was excellent, as he expected.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 10/18/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Aaron W. on 10/22/2017
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Aaron said he has a low vehicle and they had problems getting it up on the alignment rack. They scratched the lip of the bumper a little bit.
Vehicle: Ford Mustang
Category: Service
Service Date: 10/11/2017
Review Created: 10/22/2017
This review was collected via phone interview by Customer Research Inc.
Dale B. on 10/13/2017
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Dale said they were prompt and honest.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 10/07/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
Rebecca R. on 10/06/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Rebecca said she was not satisfied with her service. Her vehicle was not fixed the first time. She has had to take her vehicle back in for service.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 09/29/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 195 in total