Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

414 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


PK
Pennelope K.
Centreville, MD
Honda CR-V
Verified Customer
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10/15/2019
Quick efficient response
I was glad that, what I had feared was a major problem, was not in need of expensive work. So often one is lead to believe work is needed yet here I was very pleased that no extra expenses involved.

DS
David S.
Centreville, MD
Ford Transit Connect Van
Verified Customer
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10/14/2019 Category: Service
David said the business is the best. He does enjoy dealing with them. They are professional, honest and he recommends them to others. The business does take care of about thirty of the fleet vehicles and it is good.
This review was collected via phone interview by Customer Research Inc.

HM
HOWARD M.
Centreville, MD
Dodge Ram Wagon
Verified Customer
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10/12/2019
Life-Saving Attention to Details
After fixing a problem with the heater in our vehicle, Tyrone at Chesapeake Auto Repair took it out for a test drive and noticed an unrelated but suspicious noise. When he checked it out, he found problems that would very soon have resulted in a serious accident. We're very thankful that he discovered the problem and was able to fix it right away.

DH
David H.
Centreville, MD
Ford Explorer
Verified Customer
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10/10/2019 Category: Service
David said they are honest, reliable and good people.
This review was collected via phone interview by Customer Research Inc.

KA
Kevin A.
Centreville, MD
Hyundai Azera
Verified Customer
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10/09/2019 Category: Service
Kevin said his experience was amazing. This facility is outstanding and the staff was fabulous.
This review was collected via phone interview by Customer Research Inc.

DH
DALE H.
Centreville, MD
Ford Focus
Verified Customer
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10/02/2019
tire repair and oil change
The guys at CARS always takes care of our family and ensures our vehicles are safe and sound.

RW
Roger W.
Maryland
Mercedes-Benz GLA-Class
Verified Customer
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09/23/2019 Category: Service
Roger said the business was very friendly and they also did a good job.
This review was collected via phone interview by Customer Research Inc.

DC
Debbie C.
Centreville, MD
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Debbie said the staff were very helpful. They helped her out of a bind when they were about to close. They provided great service.
This review was collected via phone interview by Customer Research Inc.

ET
Eleanor T.
Centreville, MD
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Eleanor said the business did everything in a timely manner. They were polite, and offered reasonable prices.
This review was collected via phone interview by Customer Research Inc.

CP
CARRIE P.
Centreville, MD
Ford Focus
Verified Customer
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09/08/2019
Great work Tyrone!!!
Another great experience at Chesapeake Auto.

BT
BILL T.
Queenstown, MD
Chevrolet Tracker
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019
GREAT Service
We were at Walgreens when our car would not shift out of park. We called Tyrone at Chesapeake Auto Repair Service and within 15 minutes he showed up with a transmission specialist. They got the car out of park and we drove it to C.A.R.S. It was a brake module that went bad. They ordered the part and repaired it. We had a car back the next day. That is what I call GREAT Service.

MP
MARIA P.
Centreville, MD
Jeep Grand Cherokee
Verified Customer
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08/26/2019
Great customer service
I am very satisfied with the work performed and appreciated that everything was thoroughly explained. Great job!

CW
Cheryl W.
Queenstown, MD
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08/20/2019
Great service as USUAL
Great service!! Thank you Tyrone and team!! You are the best!!

RD
RON D.
Centreville, MD
Chevrolet Cruze
Verified Customer
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08/19/2019
They go out of their way to help you, and make your auto in the best condition it can be in.
All that you need done on your auto is explained first. The work done is done in a very professional way. They make you feel at ease. The price to have the work done is very affordable.

FO
Frank O.
Centreville, MD
Pontiac G6
Verified Customer
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08/17/2019
Service beyond!
I went in for new brakes. I had also noticed some brake fluid leaking at rear wheel. They called and said I didn’t need brakes but recommended brake lines and caliper change. I said yes but they could have also added brakes and they didn’t. Good for them!

GG
Gisselle G.
Beltsville, MD
Honda Accord Sdn
Verified Customer
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08/16/2019 Category: Service
Gisselle said the business had good service, the owner really helped her during a time of need and she would definitely recommend it to anyone in the area.
This review was collected via phone interview by Customer Research Inc.

BF
Brenda F.
Centreville, MD
Toyota Avalon
Verified Customer
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08/16/2019 Category: Service
Spoke with Collin. He said the business has always been good.
This review was collected via phone interview by Customer Research Inc.

SM
Sherri M.
Centreville, MD
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Sherri said she was very satisfied with everything.
This review was collected via phone interview by Customer Research Inc.

PW
PAT W.
Centreville, MD
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019
Friendly & fast service!
I've had several repairs at this establishment & everytime I visit, repairs are made in a timely manner with very friendly service. Prices are reasonable.

AL
ALLAN L.
Centreville, MD
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2019
friendly and fast service
Tyrone is a good mechanic and very pleasant and easy to deal with. Car is ready when promised

Displaying 1 Review