Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

406 Reviews

99% Would Recommend
Latest Review 10 days ago

Reviews


AL
ALLAN L.
Centreville, MD
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2019
friendly and fast service
Tyrone is a good mechanic and very pleasant and easy to deal with. Car is ready when promised

CP
CARRIE P.
Centreville, MD
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2019
Great customer service
Great customer service but basic car maintenance needs to be a little quicker. 3hrs for an oil change is a bit much. A little disappointed this time in trying to change brakes that don’t need to be changed yet. Had a 2nd mechanic look at them. The car has no symptoms of needing new front breaks either.

BC
BRIAN C.
Centreville, MD
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2019
Repairs Made
Another good experience fixing my wife's car.

Verified Customer
Centreville, MD
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2019
Convenient
Work was done quickly and at a reasonable price.

MF
Melvin F.
Centreville, MD
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2018 Category: Service
Melvin said he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 12/14/2018

Thank you for your feedback.  We appreciate it, and are thankful for your business. 


SR
SHERRI R.
Chestertown, MD
Mazda Mazda6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2018
Tire Fix and Oil Change
Excellent service, convenient, close to work. Available to get job in a timely manner.

AG
Ashley G.
Ridgely, MD
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2018 Category: Service
Ashley said the business does quick work. They completed what needed to be fixed on the vehicle.
This review was collected via phone interview by Customer Research Inc.

FO
Frank O.
Centreville, MD
Pontiac G6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018
Good Service
Needed oil change and a look at my brakes as they hadn't been serviced for quite some time. As a result the back brakes needed to be replaced. Tyrone could have told me the fronts needed to be replaced as well because it would not have come as a surprise. He did say the fronts would need servicing in the future. I feel confident that he has fair pricing and doesn't try to sell me service I don't need.

KT
Katie T.
Easton, MD
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/20/2018 Category: Service
Katie said the business did good work on her vehicle. The prices were high for the additional things to be done. She did have those completed where it was affordable.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Centreville, MD
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Spoke with June. She said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

BF
Brenda F.
Centreville, MD
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Brenda said the business told her the service would be done in 30 minutes, but it took an hour.
This review was collected via phone interview by Customer Research Inc.

CM
Christopher M.
Maryland
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/21/2018 Category: Service
Christopher said he never got his alignment straightened out.
This review was collected via phone interview by Customer Research Inc.

SS
Sherry S.
Centreville, MD
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Sherry said she will have to return to the business because there were a few things she did not like about her recent service. The staff is very nice, and she stated they make her feel important.
This review was collected via phone interview by Customer Research Inc.

BC
Ben C.
Centreville, MD
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
Ben said the service was pretty good at the facility.
This review was collected via phone interview by Customer Research Inc.

RH
Ray H.
Centreville, MD
Kia Rio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Ray said the staff was personable, nice and professional.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 06/20/2018

Thank you! We hope we can be of service to you in the future. 


JM
James M.
Crumpton, MD
Mazda MX-5 Miata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2018 Category: Service
James said the staff were good guys.
This review was collected via phone interview by Customer Research Inc.

PP
Paul P.
Centreville, MD
Jeep Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2018 Category: Service
Paul said he had a good experience.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 03/28/2018

Thank you for your review.  As always, we appreciate your business!


BC
BRIAN C.
Centreville, MD
Chevrolet S10 Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2017
Friendly staff, good service
Shop was busy but owner was helpful.

MM
Mike M.
Baltimore, MD
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2017 Category: Service
Mike said this business provides good service.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 11/20/2017

Thank you!  We are glad you had a good experience with us and hope you will keep us in mind for any of your future auto repair needs.


LE
Lloyd E.
Maryland
Acura MDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2017 Category: Service
Lloyd said the service was great. However, they were a little slow. There is only person doing all of the work, which takes away from the customer service.
This review was collected via phone interview by Customer Research Inc.

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