Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

1723 Reviews

ReScore Reviews™ (47)

ReScore
Overall Rating 4.3617032/5Overall Rating 4.3617032/5Overall Rating 4.3617032/5Overall Rating 4.3617032/5rating 4.3617032
Original
Overall Rating 2.21277/5Overall Rating 2.21277/5rating 2.21277rating 2.21277rating 2.21277
95% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


MJ
Melissa J.
Salem, MA
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018 Category: Service
Best customer service
Everyone is very friendly and always helpful!

Anonymous avatar
Verified Customer
Peabody, MA
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Great service
The service received was prompt and everyone was very courteous

LM
Linda M.
Lynn, MA
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Excellent service
Quick and easy

Anonymous avatar
Verified Customer
Belmont, MA
2016 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Did everything right
Consistently pleased when I bring my Genesis in for scheduled service.

MM
Mary M.
Lynn, MA
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Service employees & knowledge of situations
From pulling in to leaving Pride Hyundai, service has always been very satisfactory, including always asking if I'd like my car washed.

AV
Ana V.
Lynn, MA
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Excellent Service
Excellent service as always

GM
Glendon M.
Manchester, MA
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Excellent service visit
Service performed efficiently in a reasonable amount of time. No pressure to have unnecessary work performed (as I have experienced at other dealerships).

Anonymous avatar
Verified Customer
Malden, MA
2007 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2018 Category: Service
Good Service but took longer than expected
I expected routine oil change + multipoint inspection to take up to 90 minutes, and it ended up taking nearly 2 and a half hours. I left my mobile # with the service associate and would have appreciated a call or text that service was taking longer than expected.

SA
Staci A.
Saugus, MA
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Oil Change
Every time I go in for an oil change, it's usually the 1st appointment & it's quick. The staff is friendly & attentive. The waiting area is big, very clean, & there's coffee & popcorn. Doug had just got to work with coffee & donuts & offered me some. I then enjoyed my coffee while I spoke to another employee Mike Pratt. Very good customer service

Anonymous avatar
Verified Customer
Everett, MA
2015 Hyundai Sonata
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Overall Rating 1/5rating 1rating 1rating 1rating 1
05/19/2018 Category: Service
bad service
Was very unsatisfied
A33fac88a3166c5b5aba92fad1504131?s=28
Reggie M., Service Manager from Pride Hyundai of Lynn responded on 05/23/2018

THANK YOU FOR TAKING TIME TODAY TO SPEAK TO ME, IF YOU HAVE ANY QUESTION PLEASE FEEL FREE TO TALK TO ME
REGGIE MILLER, PRIDE HYUNDIA

Reggie Miller
Service Manager
Pride Hyundai of Lynn

MC
Michelle C.
Revere, MA
2018 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2018 Category: Service
Honest
When I called, I reached Jack in the service department. He was very open he was very honest and he was very knowledgeable about my situation. He explained the different options of what could possibly happen and he told me that if it was the expensive option he would call me first. When I receive the call 2 hours later that my car was ready, I knew that meant it was able to be fixed without having to replace the tire and I was ecstatic. They also washed my car and because it was my first oil change that was free

VG
Virginia G.
Malden, MA
2015 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
service department
service department

EM
Ed M.
Cambridge, MA
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
My service
Took me on time and I got my oil changed in a reasonable amount of time

LF
Laurie F.
Everett, MA
2016 Hyundai Elantra Gt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Tony and it's where I bought my csr
Tony is a great guy I won't deal with anyone else. I only go there because it's where I bought my car

WM
William M.
Marblehead, MA
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Fast Service
I brought my Elantra in for an inspection without an appointment and was out in less than an hour

Anonymous avatar
Verified Customer
Malden, MA
2011 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Service is good
We got our service on our vehicle the service was good but the mechanics are outstanding

LO
Lucille O.
Revere, MA
2006 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2018 Category: Service
Repair work
Very expensive

LL
Lois L.
Saugus, MA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
close dealership
always accommodate there customers.

BS
Brian S.
Winthrop, MA
2013 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Another Good Experience
Came in for quarterly maintenance a problem was found and fixed. Part of warranty no charge no problem.
Thanks Jacquino for all your help.

Anonymous avatar
Verified Customer
Swampscott, MA
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Convienent
Convienent