Pride Hyundai of Lynn


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

1332 Reviews

ReScore Reviews™ (45)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 2.17778/5Overall Rating 2.17778/5rating 2.17778rating 2.17778rating 2.17778
95% Would Recommend
100% Business Response
Latest Review about 23 hours ago
Thomas C. on 10/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"its a leased car"
its easy to get to,everybody was friendly and the service was great
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 09:42 AM
Patrick G., SERVICE MANAGER at Pride Hyundai of Lynn responded on 10/16/2017

Thanks for the nice review!

Patrick Gillan
Ronald L. on 10/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Responsive"
Responsive and thorough
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/14/2017 09:39 PM
Patrick G., SERVICE MANAGER at Pride Hyundai of Lynn responded on 10/15/2017

Thanks for the survey.

Patrick Gillan
Danette R. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Polite helpful and excellent service "
Thank you as allways! See u next service time !!😊
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/14/2017 08:57 AM
Patrick G., SERVICE MANAGER at Pride Hyundai of Lynn responded on 10/15/2017

Thanks for the great review.

Patrick Gillan
Sandra B. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I received great service!"
I received great service. This is my go to service center. Thank you, Pride Hyundai!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/13/2017 08:54 AM
Patrick G., SERVICE MANAGER at Pride Hyundai of Lynn responded on 10/13/2017

Thanks for the kind words!

Patrick Gillan
Stephen D. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable service"
execellent
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/12/2017 07:46 AM
Patrick G., SERVICE MANAGER at Pride Hyundai of Lynn responded on 10/12/2017

Thank you!

Patrick Gillan
Robyn C. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people are nice and informative "
People are informatice and helpful
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 01:10 PM
Patrick G., SERVICE MANAGER at Pride Hyundai of Lynn responded on 10/11/2017

Thank you!

Patrick Gillan
Virginia G. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department"
As stated in the past the Service Department makes me want to always return and buy a new Hyundai.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 11:06 AM
Patrick G., SERVICE MANAGER at Pride Hyundai of Lynn responded on 10/11/2017

Thanks for the kind words Virginia!

Patrick Gillan
Verified Customer on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai service"
Excellent service. Prompt and reasonable.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 10:40 AM
Patrick G., SERVICE MANAGER at Pride Hyundai of Lynn responded on 10/11/2017

Thanks Jeff

Patrick Gillan
Jonathan D. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Brought in my Genesis for some work and as always Tony and his team get the job done.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 10:13 AM
Patrick G., SERVICE MANAGER at Pride Hyundai of Lynn responded on 10/11/2017

Thanks for the great survey

Patrick Gillan
Marco S. on 10/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"clean"
you have a great team but i miss the girl that you have there before she was great!!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/10/2017 01:48 PM
Patrick G., SERVICE MANAGER at Pride Hyundai of Lynn responded on 10/10/2017

Thanks,
Krista is still with us, she was on vacation.

Patrick Gillan
Angelina S. on 10/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Early Saturday Appointments"
I was overall satisfied with my service and the staff. What I was not happy with was the fact that I received an email the very next day with coupons for services which I was obviously it able to use because I already had been in. It is not good customer service practice to do this when a customer is unable to use what may have been needed at time of service.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/10/2017 11:09 AM
Patrick G., SERVICE MANAGER at Pride Hyundai of Lynn responded on 10/10/2017

Angelina, Hyundai corporate sends out these coupons, not Pride.
I will honor them regardless of the expiration date for your next service.

Patrick Gillan
Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service is great"
Krista is very efficient and pleasant as she fields the cars coming in and going out.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/10/2017 05:48 AM
Patrick G., SERVICE MANAGER at Pride Hyundai of Lynn responded on 10/10/2017

Thanks for the great survey!

Patrick Gillan
Anthony B. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/09/2017 06:31 PM
Patrick G., SERVICE MANAGER at Pride Hyundai of Lynn responded on 10/10/2017

Thanks for the great review!

Patrick Gillan
Verified Customer on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely"
Overall good
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 10/02/2017
Service Type: Maintenance
Review Created: 10/09/2017 06:17 AM
Patrick G., SERVICE MANAGER at Pride Hyundai of Lynn responded on 10/09/2017

Thanks for the great review.

Patrick Gillan
Angela B. on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review"
To me it was all about the people.
Everyone so nice and pleasant.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/08/2017 05:26 AM
Patrick G., SERVICE MANAGER at Pride Hyundai of Lynn responded on 10/08/2017

Thanks so much!

Patrick Gillan
Deborah M. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Christa and tony"
Absolutely the nicest most efficient and
Hard working. Multitasking ! Thank you Christa for being so bright and happy !
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/06/2017 03:23 PM
Patrick G., SERVICE MANAGER at Pride Hyundai of Lynn responded on 10/07/2017

Thanks for the kind words.

Patrick Gillan
Luis P. on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous and Professional "
Most service dealerships will turn you away from arriving late. Not here, I was taken care of and my car was ready when promised.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/05/2017 04:59 PM
Patrick G., SERVICE MANAGER at Pride Hyundai of Lynn responded on 10/06/2017

Thanks for the kind words!

Patrick Gillan
Verified Customer on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Great customer service and fast service as well
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/05/2017 11:58 AM
Patrick G., SERVICE MANAGER at Pride Hyundai of Lynn responded on 10/05/2017

Thanks for the great review.

Patrick Gillan
Verified Customer on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excelent team "
Thank you to make easy all service .
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 10/04/2017 08:43 AM
Patrick G., SERVICE MANAGER at Pride Hyundai of Lynn responded on 10/04/2017

Thanks for the great review!

Patrick Gillan
Verified Customer ReScore Review on 10/08/2017
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"fixing the unavailable tire"
I completely understand that customers can be inconvenieced when a part is not in stock i applaud the quick response and action Patrick G delivered
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/03/2017 12:42 PM

Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"unavailable tire"
review on previous page
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/03/2017 12:42 PM
Patrick G., SERVICE MANAGER at Pride Hyundai of Lynn responded on 10/03/2017

I am sorry that it took so long and that you had to call us. I would 
like to offer a Free oil and filter change and cleaning of your car when its needed next. Please let me know if that is satisfactory to you.

Patrick Gillan


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