Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

2097 Reviews

ReScore Reviews™ (56)

ReScore
Overall Rating 4.464285/5Overall Rating 4.464285/5Overall Rating 4.464285/5Overall Rating 4.464285/5rating 4.464285
Original
Overall Rating 2.2037/5Overall Rating 2.2037/5rating 2.2037rating 2.2037rating 2.2037
95% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


Verified Customer
Lynn, MA
2013 Hyundai Elantra Co
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/19/2019 Category: Service
The frendly people & cleanlyness of areas
Very happy with the service & treatment I received.

SR
Stephanie R.
Lynn, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Service
Always friendly and quick

VG
Virginia G.
Malden, MA
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Service Department
The service department.
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 02/16/2019

Thank you for taking the time to fill out and return the survey, also your kind words

Reggie Miller
Service Manager
Pride Hyundai of Lynn

DS
Donna S.
Revere, MA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Great service
Pleasant and polite employees. Appointments are kept close to time
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 02/14/2019

Thank you for taking the time to return the survey and tour kind words

Reggie Miller
Service Manager
Pride Hyundai of Lynn

DC
Dennis C.
Wrentham, MA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Great People and Terrific Service !
Another stellar service appointment at Pride Hyundai.
I haven't been disappointed yet.
Great people and super service.
Thank you, Jack.
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 02/13/2019

Thank you for taking the time to return the survey and your mind words 

Reggie Miller
Service Manager
Pride Hyundai of Lynn

JW
James W.
Marblehead, MA
2015 Hyundai Accent
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/13/2019 Category: Service
Poor service department.
Poor service department and poor questionnaire as there is no "N/A"!
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 02/13/2019

Sorry we did not meet your expectations on your last visit, we will reach out to you soon 

Reggie Miller
Service Manager
Pride Hyundai of Lynn

SO
Scott O.
Andover, MA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
fast and friendly
always very flexible to get service done quickly.
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 02/12/2019

Thank you for taking the time to fill out the survey, we are always happy when our customers are happy

Reggie Miller
Service Manager
Pride Hyundai of Lynn

GM
George M.
Stoneham, MA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
Great Service
Came in because head light was out, job completed in less than an hour without an appointment. No charge!
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 02/09/2019

Thank you for taking your time to return the survey and your kind words

Reggie Miller
Service Manager
Pride Hyundai of Lynn

MR
Maria R.
Boston, MA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Excellent Service
That service was great. I love it. He explain me everything in my language Spanish. He so professional and attention with every question and doubt I have.
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 02/07/2019

Thank you for taking the time to fill out the survey and your kind words

Reggie Miller
Service Manager
Pride Hyundai of Lynn

RA
Ruth A.
Revere, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Great customer service
The customer service is outstanding
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 02/07/2019

Thank you for taking the time to return the survey, we are always happy when our customers are happy

Reggie Miller
Service Manager
Pride Hyundai of Lynn

LS
Lisa S.
Chelsea, MA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Always the best service
It is always a great experience when I have to service my car at Hyundai and also purchasing or leasing a car. They are the best!
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 02/07/2019

Thank you for taking the time to return the survey

Reggie Miller
Service Manager
Pride Hyundai of Lynn

MS
Michael S.
Boston, MA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Great service
Very good customer service. Completely satisfied with my service.
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 02/05/2019

Thank you for taking the time to return the survey and your kind words

Reggie Miller
Service Manager
Pride Hyundai of Lynn

DA
Dritan A.
Winthrop, MA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Customer service
Every employee here is so kind and personable ! Thank you for always being helpful :)
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 02/04/2019

Thank you for taking the time to fill out the survey and your kind words

Reggie Miller
Service Manager
Pride Hyundai of Lynn

MK
Mary K.
Boston, MA
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
As always service
The best
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 02/02/2019

Thank you for taking the time to fill out the survey, we are always happy when our customers are happy

Reggie Miller
Service Manager
Pride Hyundai of Lynn

Verified Customer
Beverly, MA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Great customer service
Always feel like family when I am here. Great staff!!!
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 02/02/2019

Thank you for returning the survey and your kind words, we are alway happy when our customers are happy

Reggie Miller
Service Manager
Pride Hyundai of Lynn

Verified Customer
Revere, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
Great Service
Great customer service, quick and easy no hassle
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 01/31/2019

Thank you for taking the time to return the survey

Reggie Miller
Service Manager
Pride Hyundai of Lynn

RD
Richard D.
Boston, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Very comfortable
I tell them what needed and the job is done no pressure
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 01/31/2019

Thank you for taking the time to return the survey

Reggie Miller
Service Manager
Pride Hyundai of Lynn

DK
Doreen K.
Jamaica Plain, MA
2010 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Great service and Great Exoerience
My car was serviced, diagnosed, worked on. The service rep-Chris- kept me posted all along. I will Definitely be better. The environment that the professionalism and courtesy that was offered to me, it was overall a great experience and I definitely will return. I highly recommend it. For
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 01/31/2019

Thank you for taking the time to return the survey and your kind words

Reggie Miller
Service Manager
Pride Hyundai of Lynn

BS
Brian S.
Winthrop, MA
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Another repeat performance
Jack and everyone did another great job with my Santa Fe
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 01/31/2019

Thank you for taking the time to return the survey and your kind words

Reggie Miller
Service Manager
Pride Hyundai of Lynn

DM
Darlene M.
Lynn, MA
2014 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/30/2019 Category: Service
Lousy service
Pay 75.00 for oil change and they are supposed to top off fluids, went on Saturday and Wednesday I have no washer fluid. So sorry we were busy but you can come back and we will fill it for you, I work 7 days a week, not convenient for me to come back
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 01/31/2019

Sorry we did not meet your expectations on your last visit, we will reach out to soon

Reggie Miller
Service Manager
Pride Hyundai of Lynn
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 01/31/2019

Thank you for taking my call today, we will do better next time

Reggie Miller
Service Manager
Pride Hyundai of Lynn