Pro Auto Care And Transmission


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

212 Reviews

99% Would Recommend
78% Business Response
Latest Review 3 months ago

Teresa P. on 08/28/2017
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Teresa said the staff was really good and nice.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 07/14/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Eugene S. on 08/18/2017
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Eugene said this facility did very well and they've done a good job in the past.
Vehicle: Jaguar S-TYPE
Category: Service
Service Date: 08/14/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
James C. on 08/15/2017
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James said he visited this business to have his vehicle's lower control arms replaced. He did not ask for a quote because he expected them to be cheaper than Phillip's Toyota. However, they were $250 more expensive.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 08/09/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Don S. on 08/10/2017
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"Several service visits"
I have had several visits in the last 2 months on my wife's Suburban. She won't let me sell it so we do the repairs.I trust Pro Auto to continue working on it because its fixed when I get it back with no surprises. I have had several friends take their vehicles there and same .. Thank you Pro Auto for honest service!
Service Date: 08/01/2017
Review Created: 08/10/2017 04:56 PM
Don and Kelly S. on 08/10/2017
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"They are always up front/honest"
Have and will.
Vehicle: Chevrolet Suburban
Service Date: 08/02/2017
Review Created: 08/10/2017 04:42 PM
Kelly C. on 07/31/2017
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Kelly said they were nice and squeezed her in. She does not think, they fixed the right thing during the recent, and previous visits.
Vehicle: Cadillac SRX
Category: Service
Service Date: 07/27/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Pamela S. on 07/29/2017
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Pamela said the staff did a good job.
Vehicle: Porsche Boxster
Category: Service
Service Date: 07/25/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Tony C. at Pro Auto Care And Transmission responded on 07/31/2017

Thank you ! We appreciate your business!

Tom R. on 07/25/2017
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Tom said he would recommend this business for service.
Vehicle: Ram Pickup
Category: Service
Service Date: 06/28/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Tony C. at Pro Auto Care And Transmission responded on 07/27/2017

Thank you for the kind words! We are glad you were satisfied with our service and would recommend us!

George C. on 07/15/2017
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"Welcoming and competent"
A friendly welcome and careful inspection of auto needs with computer checks.
Easy appointments and prompt service. Much easier than contending with car dealer garages.
Vehicle: Ford Fusion
Service Date: 07/14/2017
Review Created: 07/15/2017 09:40 AM
Tony C. at Pro Auto Care And Transmission responded on 07/27/2017

Thank you for taking the time to let us know how we're doing! We appreciate your business!

Nima Z. on 07/11/2017
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Nima said this business was diligent and they provided good customer service all around. They stuck to the time frame they gave him.
Vehicle: Ford Explorer
Category: Service
Service Date: 07/09/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Tony C. at Pro Auto Care And Transmission responded on 07/27/2017

We strive to get our customers' vehicles in and out in a timely manner. Happy we could get you back on the road as we know it's no fun to break down when you're working on the road! We appreciate your business.

Robin K. on 07/11/2017
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Robin said this business was prompt and they did what he asked them to do.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 07/10/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Tony C. at Pro Auto Care And Transmission responded on 07/27/2017

We appreciate your business!!

Floyd H. on 07/10/2017
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"Be wary and get a 2nd opinion"
Please don't let them fix your car without getting a 2nd opinion. More than once we were told something was wrong costing hundreds of dollars and then when we brought our car somewhere else, they didn't find anything wrong.
Vehicle: Hyundai Elantra
Service Date: 07/06/2017
Review Created: 07/10/2017 09:33 AM
Tony C. at Pro Auto Care And Transmission responded on 07/10/2017

This is the 2nd negative review from your family, even after we go out of our way to help your disfunctional familiy. Do everyone a favor and go somewhere else from now on. 

Ernie M. on 07/10/2017
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"Honest, thorough, know their stuff."
I don't go anywhere else. Three vehicles, ranging from a year out of factory warranty to almost 30-year-old hot rod restoration. They get it right every time, and are a pleasure to deal with.
Vehicle: Honda Pilot
Service Date: 07/07/2017
Review Created: 07/10/2017 08:49 AM
Tony C. at Pro Auto Care And Transmission responded on 07/27/2017

We are grateful that you took the time to let us know how we're doing. Thank you! Our goal is to keep all your vehicles on the road in good running condition. We appreciate your business and look forward to our continued relationship!

Chris M. on 07/07/2017
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Chris said his overall experience was great. He really appreciated their hospitality. They picked him up and took him back and forth. He has never been to a business that has provided text message updates.
Vehicle: Kia Sedona
Category: Service
Service Date: 06/26/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
Tony C. at Pro Auto Care And Transmission responded on 07/27/2017

Thank you for letting us know you were happy with our services. We look forward to taking care of your vehicle in the future. We appreciate your business!

Fred L. on 07/05/2017
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"Great friendly service."
Fixed my car when they said they would. This is now my go to place.
Vehicle: Mazda 5
Service Date: 06/28/2017
Review Created: 07/05/2017 11:35 AM
Tony C. at Pro Auto Care And Transmission responded on 07/27/2017

Thank you for letting us know you were happy with our service. It is always our goal to get you back on the road quickly. We appreciate your business!

Lenn D. on 06/23/2017
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Lenn said they did a pretty good job and he was satisfied.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 06/15/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Tony C. at Pro Auto Care And Transmission responded on 07/27/2017

We appreciate your  business!!

Preston L. on 06/23/2017
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Preston said they diagnosed his vehicle for free and he really appreciated that.
Vehicle: Infiniti G37
Category: Service
Service Date: 06/22/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Tony C. at Pro Auto Care And Transmission responded on 07/27/2017

Glad we could help you in your situation. We appreciate your business!

Jeanne G. on 06/23/2017
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Jeanne said she is a repeat customer and her experience was fine.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 06/21/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Tony C. at Pro Auto Care And Transmission responded on 07/27/2017

We appreciate your business and look forward to our continued relationship. Always our goal to get you on the road quickly!

Katrina P. on 06/15/2017
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Katrina said this business is helpful, attentive, and they have good customer service. They are friendly, thorough, and she doesn't feel taken advantage of. The staff has always been good at communicating She would like to thank them for taking care of her in her time of need.
Vehicle: Nissan Altima
Category: Service
Service Date: 06/06/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Tony C. at Pro Auto Care And Transmission responded on 06/16/2017

We are glad we were able to take care of your vehicle. Our goal is to communicate with our customers every step of the way so they are informed throughout the repair process. We appreciate  your business!

Edgar N. on 06/14/2017
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Edgar said the business has good service.
Vehicle: GMC Acadia
Category: Service
Service Date: 05/31/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Tony C. at Pro Auto Care And Transmission responded on 06/16/2017

We appreciate your business and look forward to working on your vehicle in the future!

Displaying Review 1 - 20 of 212 in total