Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

369 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 5 days ago

Reviews


MW
Michael W.
Boise, ID
Subaru Legacy Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Michael said everything worked out seemly and he was satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

DM
DOUG and PAT M.
Boise, ID
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019
Excellent as always!
Would never take our cars any where else. You are the best

SC
Sarah C.
Boise, ID
Subaru Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Sarah said that the service was fast and efficient, She stated that the staff fit her in and were nice.
This review was collected via phone interview by Customer Research Inc.

NJ
N J.
Boise, ID
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019
AC work
We recently took our Ford Explorer to Pro Auto Care for AC service. The AC was not blowing cold air. They replaced the tensioner and refilled the R134a freon. The AC was working when we picked the Explorer up that same day, but the next day it was not blowing cold air anymore. I expressed my disappointment in the failed diagnostics and the price of the R134a Freon, which was well above the retail price of cans that can be purchased at auto supply stores. The owner,Greg, immediately responded to my review by phone. He addressed the Freon cost, explaining this is standard shop rates and partly based on cost of equipment to add the Freon. When we took the Explorer back, they found a hole in one of the aluminum AC hoses. Unfortunately, they could not find that exact part anywhere. So they found a machinist and had it welded. This is going above and beyond. They went out of their way to find a solution. The Explorer was ready to be picked up by noon the next day and the AC is working great. Service such as this is exemplary and shows you will get great results in the end with Pro Auto Care. Thank you to Greg and his team.

BS
BEVERLY S.
Boise, ID
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019
Oil change
Always efficient and thorough

JR
Jose R.
Boise, ID
Subaru Legacy Sedan (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019 Category: Service
Jose said the staff did a great service. They're kind and friendly.
This review was collected via phone interview by Customer Research Inc.

SB
SAM B.
Kuna, ID
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019
Service
Once again PAC has proven reliable and efficient. I had to drop my car off 1 day early to meet my appointment time based on my scheduling. They didn't let it sit around and wait for the normal scheduled time but got it in early and then had it done one full day ahead. They have earned my trust and business for a very good reason: they are committed to customer service. I have already recommended them to many friends.

SM
Sarah M.
Boise, ID
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Sarah said the business employees were super nice and the service was good.
This review was collected via phone interview by Customer Research Inc.

AC
Angel C.
Boise, ID
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Angel said he had no issues with the service.
This review was collected via phone interview by Customer Research Inc.

DT
Dennis T.
Boise, ID
Saturn LS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Dennis said the business took special care of him. He said the business was on time for his appointment and fast.
This review was collected via phone interview by Customer Research Inc.

MG
MADISON/MICHAEL G.
Boise, ID
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
Honest and helpful
Quickly helped me get my car fixed and back on the road. I don’t have much knowledge of cars and they explained everything to me to inform me. Would definitely recommend them!!

ES
ELISE S.
Boise, ID
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019
Great shop
Excellent prices, great work, reliable, easy and available scheduling. Highly recommend.

BM
Brock M.
Boise, ID
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Brock said the staff took amazing care of his vehicle.
This review was collected via phone interview by Customer Research Inc.

NM
NATHAN M.
Boise, ID
INFINITI Q45
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019
A Culture of Excellence
Pro Auto continues to be the finest auto Servicing and Repair Resource in Idaho.
Professional in every aspect of their business, the Customer is always #1. Completely reliable and Trustworthy, in today's world of questionable values and integrity, Pro Auto is a role model for excellence.

PC
Patrick C.
Boise, ID
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019
Excellent Service, As Always
Once again, Greg and his team took great care of me.

RW
Richard W.
Caldwell, ID
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Richard said he made an appointment, however, the service ended up taking longer than expected.
This review was collected via phone interview by Customer Research Inc.

SB
SAM B.
Kuna, ID
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019
Service
Great service. Quick and the first auto shop I have been to that kept their appointment time. Completed faster than expected. I will be coming back.

DH
Danielle H.
Boise, ID
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Danielle said the staff is trustworthy and the service was affordable.
This review was collected via phone interview by Customer Research Inc.

SC
SANDY/BRIAN C.
Boise, ID
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
Great service!
The technician very knowledgeable about vehicle and the problem. Quick and efficient service. Best price and the customer service great! Thoroughly explained repairs. Thank you!

WG
Will G.
Boise, ID
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019
Love this place
Bring your car here. Greg and crew know what they're doing. The place is super clean and the people very friendly.