Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

278 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


DG
Dick G.
Caledonia, MI
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Spoke with Patricia. She said the staff always been more than accommodating and they do everything proper.
This review was collected via phone interview by Customer Research Inc.

RR
Roger R.
Byron Center, MI
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Great service.
When you go there either for maintaince or emergency service, your always greeted with respect. They are very accommodating under either circumstances and you will know the job will be done properly and they tell you up front what we're looking at in terms of repair. I recommend Pro Auto to everyone. I used to go to the dealership but find I trust Mike and his staff to take care of my auto needs,. Thanks Mike for the great service.

GK
Greg K.
Byron Center, MI
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Very satisfied
Very helpful and friendly service. Answered all my questions without a problem. The service got done really quick.

JS
Jim S.
Byron Center, MI
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Jim said he received good service at the business.
This review was collected via phone interview by Customer Research Inc.

CS
Clark S.
Grand Rapids, MI
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018
Always great service, treat you as friends, not just "Get'em in, get'em out".
I have never had a recommendation for additional services that are not needed. Just great people, giving superior service.

TM
Ted M.
Byron Center, MI
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Ted said the employees were always friendly. They provided the correct service.
This review was collected via phone interview by Customer Research Inc.

MF
Mary F.
Dorr, MI
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Mary said the business does excellent work.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Allegan, MI
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Tom said the staff always do a very good job, he has always been happy with the work they have done on his vehicle. Their pricing is fair.
This review was collected via phone interview by Customer Research Inc.

AD
Amber D.
Grand Rapids, MI
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Amber said there no problems with them.
This review was collected via phone interview by Customer Research Inc.

SK
Shakir K.
Byron Center, MI
Nissan Quest
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Shakir said that the staff at this business provided excellent communication.
This review was collected via phone interview by Customer Research Inc.

RT
Ryan T.
Byron Center, MI
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Ryan said this is a reliable business. The pricing is good and overall it is just a good business to take a vehicle.
This review was collected via phone interview by Customer Research Inc.

MG
Mickie G.
Michigan
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Mickie said when she comes in to the business they give her service right away and she is well satisfied.
This review was collected via phone interview by Customer Research Inc.

DG
Dick G.
Caledonia, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Spoke with Pat. She said this facility has always done great work.
This review was collected via phone interview by Customer Research Inc.

SA
Sarah A.
Grand Rapids, MI
Lincoln MKZ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Sarah said they did a good job.
This review was collected via phone interview by Customer Research Inc.

BM
Beth M.
Grand Rapids, MI
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Beth said getting her vehicle serviced at the business was a smooth process. The staff completed her maintenance in a quick manner.
This review was collected via phone interview by Customer Research Inc.

TD
Traci D.
Michigan
INFINITI QX4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Traci said the employees provided great customer service. They provided good work. She trusts the service they provided.
This review was collected via phone interview by Customer Research Inc.

LD
Lori D.
Byron Center, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
best of the best
great service and great job this is the only place I come to

BR
Barb R.
Grand Rapids, MI
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Barb said the staff got her vehicle in the same day, and fixed it.
This review was collected via phone interview by Customer Research Inc.

BW
Bob W.
Wyoming, MI
Chrysler Town & Country
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
Bob said he has been going to this business for a long time.
This review was collected via phone interview by Customer Research Inc.

PP
Pat P.
Byron Center, MI
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
The great service and Jobs well done.
9:00 am, appointment, taken on time. Had oil change and tires rotated.
Car finished within the hour and I was on my way.
Great Owner and Fantastic service.

Displaying Review 1 - 20 of 278 in total