Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

296 Reviews

100% Would Recommend
Latest Review 7 days ago

Reviews


TK
Terri K.
Byron Center, MI
Chrysler 300
Verified Customer
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02/15/2019
Good work for a fair price.
I have used Pro Auto for vehicle repairs in the past. I have always received quality work. Mike is great about communicating what repairs are necessary and quoting you a price before work begins. I would highly recommend taking your vehicle to Pro Auto.

MB
Martin B.
Caledonia, MI
Dodge Grand Caravan
Verified Customer
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02/12/2019 Category: Service
Martin said the business found the problem quickly and explained everything.
This review was collected via phone interview by Customer Research Inc.

BG
Brian G.
Kentwood, MI
Ford F-150
Verified Customer
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02/11/2019
Great Service
Have always had great service at Pro Auto, never any issues afterwards either.

JD
John D.
Byron Center, MI
Pontiac Torrent
Verified Customer
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01/26/2019
Good service
Just had a new 4 wheel brake job. Brakes feel really good. Thanks Mike.
JD

RR
Roger R.
Byron Center, MI
Chevrolet Equinox
Verified Customer
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01/25/2019
Honest business people plus great guaranteed service.
Great service. Always ready to help when an emergency arises. Work is always done on time . If your looking for a excellent auto repair shop or place for your oil change or any other service, Pro Auto is the place.

PR
Phyllis R.
Caledonia, MI
Jeep Grand Cherokee
Verified Customer
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01/24/2019
Good service
It’s difficult to find a business/mechanic that you are completely comfortable with to service your vehicle. Mike and his team have earned that from me. They are honest and do very good work.

CR
Cathy R.
Grand Rapids, MI
Lexus ES 330
Verified Customer
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01/23/2019 Category: Service
Cathy said the staff is always quick, professional and they did a nice job.
This review was collected via phone interview by Customer Research Inc.

LT
Larry T.
Zeeland, MI
Toyota Camry Solara
Verified Customer
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01/22/2019
Never any surprises...
I never hesitate to bring my work to Pro Auto. Knowing I'm going to get the job done right and they stand behind everything they do....there is nothing else to ask of a service shop..I've been taking my vehicles to Pro Auto for many years and I don't recall a job that I was unhappy with....speaks volumes to there consistent work ethics...

TB
Tyler B.
Byron Center, MI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Tyler said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DG
Dick G.
Caledonia, MI
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Spoke with Pat. She said the business does great work and she enjoys the people.
This review was collected via phone interview by Customer Research Inc.

DY
Don Y.
Byron Center, MI
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Don said Mike has always been a good deal. He has been going there for a long time.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Byron Center, MI
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Jim said he has never had any problems with the service or business.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Byron Center, MI
Pontiac Torrent
Verified Customer
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12/10/2018
Got the job done.
Kept smelling antifreeze. Not often done anymore but Mike said they could do the job. They had to tear the dash all out to get to it and it took more than a day but the smell is gone and i'm happy.

GK
Greg K.
Byron Center, MI
Ford Police Interceptor
Verified Customer
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11/09/2018
Great service
The service was quick and they were very informative with what needed to be done

JD
John D.
Byron Center, MI
Pontiac Montana SV6
Verified Customer
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11/04/2018
They do what you want them to.
I found that my rear shocks were leaking black oil unto my garage floor. Told Mike about it and set an appt.
He had it done in a couple hours and it rides like a dream.

Verified Customer
Grand Rapids, MI
GMC Sonoma
Verified Customer
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10/17/2018
Vehicle running well now
Had a major problem with an older vehicle. They were able to fix in a couple of days at a reasonable price and vehicle is running well now.

Verified Customer
Kentwood, MI
Chevrolet Tahoe
Verified Customer
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10/12/2018
great job
as always great service and always on time. thanks

SM
Scott M.
Alto, MI
Dodge Grand Caravan
Verified Customer
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10/10/2018
Honest work at an honest price
Been taking our vehicles here for years, from minor issues to a new engine. Fantastic work at an honest price - very hard to find these days!!

DG
Dick G.
Caledonia, MI
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Spoke with Patricia. She said the staff always been more than accommodating and they do everything proper.
This review was collected via phone interview by Customer Research Inc.

RR
Roger R.
Byron Center, MI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Great service.
When you go there either for maintaince or emergency service, your always greeted with respect. They are very accommodating under either circumstances and you will know the job will be done properly and they tell you up front what we're looking at in terms of repair. I recommend Pro Auto to everyone. I used to go to the dealership but find I trust Mike and his staff to take care of my auto needs,. Thanks Mike for the great service.

Displaying Review 1 - 20 of 296 in total