Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

266 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


DG
Dick G.
Caledonia, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Spoke with Pat. She said this facility has always done great work.
This review was collected via phone interview by Customer Research Inc.

SA
Sarah A.
Grand Rapids, MI
Lincoln MKZ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Sarah said they did a good job.
This review was collected via phone interview by Customer Research Inc.

BM
Beth M.
Grand Rapids, MI
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Beth said getting her vehicle serviced at the business was a smooth process. The staff completed her maintenance in a quick manner.
This review was collected via phone interview by Customer Research Inc.

TD
Traci D.
Michigan
INFINITI QX4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Traci said the employees provided great customer service. They provided good work. She trusts the service they provided.
This review was collected via phone interview by Customer Research Inc.

LD
Lori D.
Byron Center, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
best of the best
great service and great job this is the only place I come to

BR
Barb R.
Grand Rapids, MI
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Barb said the staff got her vehicle in the same day, and fixed it.
This review was collected via phone interview by Customer Research Inc.

BW
Bob W.
Wyoming, MI
Chrysler Town & Country
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
Bob said he has been going to this business for a long time.
This review was collected via phone interview by Customer Research Inc.

PP
Pat P.
Byron Center, MI
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
The great service and Jobs well done.
9:00 am, appointment, taken on time. Had oil change and tires rotated.
Car finished within the hour and I was on my way.
Great Owner and Fantastic service.

BS
Brian S.
Eaton Rapids, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Brian said the service was really good.
This review was collected via phone interview by Customer Research Inc.

DG
Dick G.
Caledonia, MI
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Spoke with Pat. She said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RR
Roger R.
Byron Center, MI
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Quality work.
Had oil change and checkup. Very well done, on time, quality products. Used to have my VW SERVICED AS WELL. Always good work and back on the road in no time. Highly recommend Mike and his crew.

LD
Lucille D.
Grand Rapids, MI
Oldsmobile Intrigue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Lucille said the employees were confident and they answered all her questions. The service could not have been better.
This review was collected via phone interview by Customer Research Inc.

CS
Clark S.
Grand Rapids, MI
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Honesty and quick service.
As always, I have never felt like I was being talked in to additional unnecessary services. It's like being part of the family. Extremely happy with the service and speed.

BS
Bill S.
Byron Center, MI
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018
This is the best repair shop in the area
THis is the best repair shop in the area

PB
Paul B.
Grand Rapids, MI
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018
Great Repair and on time
My brakes were serviced as promised and work great. They kept me informed during the day on the progress too.

RC
Rose C.
Byron Center, MI
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Rose said they did a great job.
This review was collected via phone interview by Customer Research Inc.

DG
Dick G.
Caledonia, MI
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Spoke with Pat. She said Mike has always treated them well.
This review was collected via phone interview by Customer Research Inc.

CS
Clark S.
Grand Rapids, MI
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018
Honesty and quick service.
Honesty is hard to come by, I have never felt like I was being sold additional services that were not necessary.

JD
John D.
Byron Center, MI
Pontiac Montana SV6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2018
Mike tells me what needs to be done.
Mike tells me what needs to be done and he will check other issues for me that I'm concerned with.

RZ
Randy Z.
Wyoming, MI
Mercury Mariner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018
Great Shop and Customer Service
This shop is the best shop ever. The customer service is the best ever. There truthful about the service that is needed. I recommend this shop to all people. 👍

Displaying Review 1 - 20 of 266 in total