Pronto Quick Lube Auto Care


Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

75 Reviews

96% Would Recommend
Latest Review 8 months ago

Meo E. on 02/28/2017
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"Pronto fucked up my vehicle!"
Went in for an oil change waited over an hour for the service. Then as i was leaving, before i could get to the corner pressing on the gas, my vehicle got to pulling and my steering wheel started acting like it didnt want to drive. I pulled over to see why thinking maybe it has to warm up to the oil they used. I sat for 15 minutes while calling them to see whats going on, no answer. Now mind you, i just left and saw omar with the phone on his hip. So i decided to try to make it home thinking it will be ok. To my surprise as i accelerated on the gas trying to get up to 30/40 miles an hour, it started jerking and felt like something had fallen off underneath. I parked, checked underneath to see what the extra noise was, i didnt see anything wrong so i sat another 15 minutes on the side of the road, still trying to call pronto (no answer). Then i tried to drive again it started rumbling again. For a drive that normally takes me 8minutes from pronto to my home, it took 45 minutes for me to get home because i had to drive with my hazards on at 10mph. Im just in awe because i dont know what they could have possibly done for a simple oil change that im not able to drive my vehicle 😕😕 now what am i to do when i have to work all week at 6am with no transportation
Service Date: 02/28/2017
Review Created: 02/28/2017 05:15 PM
melissa s. on 03/26/2016
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"BEST OF THE BEST"
Every time I take my car to these guys I'm impressed with their outstanding customer service and their honesty about what is our is not wrong with my car. I refuse to go anywhere else which is why I drive from Sherman Texas for any of my cars repairs or even just an oil change.
Vehicle: Honda Civic
Service Date: 03/25/2016
Review Created: 03/26/2016 11:34 AM
Mariam A. on 03/15/2016
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Mariam said this business provided consistent service.
Vehicle: BMW X5
Category: Service
Service Date: 03/12/2016
Review Created: 03/15/2016
This review was collected via phone interview by Customer Research Inc.
Michael L. on 03/12/2016
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Michael said the staff at this business was friendly and nice. They provided quick vehicle service.
Vehicle: Honda Accord
Category: Service
Service Date: 03/05/2016
Review Created: 03/12/2016
This review was collected via phone interview by Customer Research Inc.
Melody R. on 03/11/2016
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Melody said everything was fine as far as the oil change. They forgot to change her sticker. She would like to request that someone give her a call. She would know when she is supposed to go back in.
Vehicle: Pontiac Firebird
Category: Service
Service Date: 03/07/2016
Review Created: 03/11/2016
This review was collected via phone interview by Customer Research Inc.
Mohmmed E. on 03/05/2016
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Mohmmed said overall this business was very good, but there were some problems. He said they did what was requested.
Vehicle: Toyota Highlander
Category: Service
Service Date: 03/01/2016
Review Created: 03/05/2016
This review was collected via phone interview by Customer Research Inc.
Trista B. on 03/05/2016
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Trista said the business was able to get her in and out very quickly, and they only did what she wanted them to.
Vehicle: Dodge Charger
Category: Service
Service Date: 03/01/2016
Review Created: 03/05/2016
This review was collected via phone interview by Customer Research Inc.
Amber F. on 03/03/2016
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Amber said this business did well and she was in and out.
Vehicle: Nissan Altima
Category: Service
Service Date: 02/26/2016
Review Created: 03/03/2016
This review was collected via phone interview by Customer Research Inc.
Amanda N. on 03/03/2016
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Amanda said the business had good customer service and they fixed her vehicle.
Vehicle: Dodge Dart
Category: Service
Service Date: 02/29/2016
Review Created: 03/03/2016
This review was collected via phone interview by Customer Research Inc.
Clinton S. on 02/17/2016
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Clinton said he gets excellent service and they got his vehicle in quickly.
Vehicle: Dodge Pickup
Category: Service
Service Date: 02/13/2016
Review Created: 02/17/2016
This review was collected via phone interview by Customer Research Inc.
Clark P. on 02/16/2016
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Clark said the technicians are very knowledgeable.
Vehicle: Mercedes-Benz CLK430
Category: Service
Service Date: 02/13/2016
Review Created: 02/16/2016
This review was collected via phone interview by Customer Research Inc.
Charkine W. on 02/13/2016
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Charkine said the business was courteous, prompt and quick.
Vehicle: RAM Pickup
Category: Service
Service Date: 02/09/2016
Review Created: 02/13/2016
This review was collected via phone interview by Customer Research Inc.
Valliane A. on 02/10/2016
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Valliane said this business provided good and honest service.
Vehicle: Honda Odyssey
Category: Service
Service Date: 02/05/2016
Review Created: 02/10/2016
This review was collected via phone interview by Customer Research Inc.
Billing K. on 02/09/2016
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Katey said she took her vehicle to this business before for an oil change. They are right down the street from her office and they offer cheap oil changes.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/05/2016
Review Created: 02/09/2016
This review was collected via phone interview by Customer Research Inc.
Christine S. on 02/08/2016
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Christine said this business was really nice and great.
Vehicle: Dodge Neon
Category: Service
Service Date: 01/28/2016
Review Created: 02/08/2016
This review was collected via phone interview by Customer Research Inc.
Chprlos P. on 02/08/2016
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Chprlos said this business has great employees. They provide wonderful service and they do a good job.
Vehicle: Jaguar XJ8
Category: Service
Service Date: 01/28/2016
Review Created: 02/08/2016
This review was collected via phone interview by Customer Research Inc.
Aneke E. on 02/05/2016
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Aneke said this business has great customer service.
Vehicle: Nissan Sentra
Category: Service
Service Date: 01/30/2016
Review Created: 02/05/2016
This review was collected via phone interview by Customer Research Inc.
Marc L. on 02/05/2016
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Marc said this business provided friendly and quick service.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 02/01/2016
Review Created: 02/05/2016
This review was collected via phone interview by Customer Research Inc.
He H. on 02/03/2016
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He said the business delivered great customer service.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/28/2016
Review Created: 02/03/2016
This review was collected via phone interview by Customer Research Inc.
Kasinathan M. on 01/25/2016
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Kasinathan said this business was very friendly and addressed all his issues.
Vehicle: Honda Civic
Category: Service
Service Date: 01/15/2016
Review Created: 01/25/2016
This review was collected via phone interview by Customer Research Inc.
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