Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

459 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


PF
Pam F.
Washington
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Pam said the business was very nice and it was a pleasure going there. They took the time to listen and she felt welcomed. Overall the experience was good and the quoted price ended up actually higher than the final bill.
This review was collected via phone interview by Customer Research Inc.

TR
Tim R.
Port Orchard, WA
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Tim said that Allen did a great job.
This review was collected via phone interview by Customer Research Inc.

GP
Greg P.
Port Orchard, WA
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
Excellent Customer service!
Allen took the time to listen to my description of the symptom's on WHY my truck would not start allowing him to more quickly get to the problem and saved me unnecessary labor charges in the process. Something other repair facilities do not routinely do. The customer service was excellent and they back up their work. Proud to support a hard working local business with all my car needs.

BM
Ben M.
Port Orchard, WA
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Ben said he would recommend the business for service and they are affordable.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Port Orchard, WA
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
the people, they are worm , and they make you feel as tho your car is there car.
my truck work now better than it has for a long time. they also showed me what was wrong with my truck and told me what it would cost to fix it.

RS
robert s.
Port Orchard, WA
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2018
Allen is a great technician and explains exactly what needs to be done and the cost of all repairs.
Customer service is great at Puget Sound Auto Repair they take the time to make sure you understand what repairs are needed and don't make you feel bad for asking questions.

RC
Robert C.
Olalla, WA
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Robert said this business did good work, it was cheap, reasonably priced and the turn around was quick.
This review was collected via phone interview by Customer Research Inc.

CE
Christian E.
Silverdale, WA
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018
Customer service was Great!
Customer service was beyond Great, the shop helped me at a moment's notice without question. Very honest and amazing people.

JM
Jon M.
Port Orchard, WA
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Spoke with Toni. She said the staff members were very friendly, efficient, and fairly priced.
This review was collected via phone interview by Customer Research Inc.

CR
Clint R.
Port Orchard, WA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Clint said his vehicle was fixed without issue.
This review was collected via phone interview by Customer Research Inc.

DG
Dick G.
Lake Stevens, WA
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Dick said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DA
Dallas A.
Washington
GMC Yukon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Dallas said the business provided good service on her vehicle.
This review was collected via phone interview by Customer Research Inc.

GD
Glen D.
Seabeck, WA
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Glen said this business is at the top of his list of places to bring his vehicle.
This review was collected via phone interview by Customer Research Inc.

GF
Gary F.
Manchester, WA
Cadillac Fleetwood
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Gary said this is the business for customers to have their vehicles fixed.
This review was collected via phone interview by Customer Research Inc.

DD
Dennis D.
Port Orchard, WA
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Small family owned business
Very friendly courteous staff. Trustworthy and competent technicians. Pleasure doing business with PSA!

NT
Noah T.
Port Orchard, WA
Honda Accord
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2018 Category: Service
Noah said there were some minor complications during the service.
This review was collected via phone interview by Customer Research Inc.

AB
Alissa B.
Puyallup, WA
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Spoke with Isaac. He said this business was done in a timely manner and made the needed repairs.
This review was collected via phone interview by Customer Research Inc.

RD
Rebecca D.
Washington
Chevrolet Cavalier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Rebecca said the staff are friendly and very helpful.
This review was collected via phone interview by Customer Research Inc.

TH
Tony H.
Port Orchard, WA
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Tony said the staff did everything he needed them to, and they did a good job.
This review was collected via phone interview by Customer Research Inc.

DH
Dan H.
Port Orchard, WA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Dan said everything was done well and in a timely manner. It took a little longer than he was told, but the employees bent over backwards to make sure he got his vehicle back the same day.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 459 in total