Puget Sound Auto Repair


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

408 Reviews

98% Would Recommend
Latest Review 3 days ago
Lyinn W. on 11/21/2017
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Lyinn said this business was good.
Vehicle: Dodge Pickup
Category: Service
Service Date: 11/16/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Ed C. on 11/15/2017
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Ed said Debbie provided outstanding customer service. She was polite and she kept him well updated. They were timely, honest and they had integrity.
Vehicle: Ford Expedition
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Claud W. on 11/15/2017
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Claud said the staff tried to get him to do extra work and he felt overcharged.
Vehicle: Nissan Xterra
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
John P. on 11/11/2017
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John said the business did a good job and they did it promptly.
Vehicle: Ford Escape
Category: Service
Service Date: 11/06/2017
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
Maria-Evalyn R. on 11/03/2017
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"Such great people! "
This is the first shop that I’ve found that actually care and help customers. For being a woman and not knowing anything about cars, they dont try to jip you of your money . What a relief . This is a great business !
Vehicle: Ford Five Hundred
Service Date: 11/02/2017
Review Created: 11/03/2017 08:44 PM
Josh A. on 10/31/2017
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Josh said a lot of problems popped up after this business serviced his vehicle. These problems should have been caught.
Vehicle: Saab 9-7X
Category: Service
Service Date: 10/10/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Richard B. on 10/27/2017
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Richard said he received great service.
Vehicle: Honda CR-V
Category: Service
Service Date: 10/23/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Don R. on 10/26/2017
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Don said the service was quick and courteous. Their prices were extremely fair.
Vehicle: Ford Escape
Category: Service
Service Date: 09/26/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Jane R. on 10/23/2017
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Jane said this business gives the best service.
Vehicle: Saab 9-5
Category: Service
Service Date: 10/13/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Bill L. on 10/23/2017
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Bill said he admires the integrity of this business and their ability to meet a deadline.
Vehicle: Dodge Ram Van
Category: Service
Service Date: 10/16/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Mark S. on 10/13/2017
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Mark said the employees were good. They were honest and they provided great service. He appreciated Rick's quality of service and hard work.
Vehicle: Buick Skylark
Category: Service
Service Date: 10/06/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
Thomas A. on 10/03/2017
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"owner"
very helful & refreshingly honest
Vehicle: Chevrolet Pickup
Service Date: 09/27/2017
Review Created: 10/03/2017 03:01 PM
Alice G. on 10/01/2017
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"Always there to help"
I was stuck in an no win situation with a dead mouse smelling up my new car and a granddaughter coming from Colorado Springs in two days. Thank you so much for stepping up and getting this fixed before she arrived. Service was excellent
Vehicle: Ford Edge
Service Date: 09/07/2017
Review Created: 10/01/2017 07:36 PM
Debbie G. on 09/17/2017
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"Debbie and Rick were so great to work with. I will be back and recommend to everyone I know."
The service was great. They were fast, efficient, and totally customer oriented.
Vehicle: Chevrolet Pickup
Service Date: 09/14/2017
Review Created: 09/17/2017 08:01 PM
Susan A. on 09/14/2017
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Susan said this business was excellent from the first time she walked in the door until she drove away with her vehicle. The staff was wonderful, informative, friendly, and professional. Even though they were busy, they were quick to diagnose the problem and to fix it. They were great. She plans to go back in the future. The customer service and everything was really good. The staff fixed the problem right away, and the cost was reasonable. Not one thing went wrong. She would like to gives them a huge thanks.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 09/08/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Steven M. on 09/11/2017
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"One Blue Ford"
As always, the work was done well and the communications was jus as good. I'll be going back!!!
Vehicle: Ford Pickup
Service Date: 09/08/2017
Review Created: 09/11/2017 05:24 PM
Betty S. on 08/28/2017
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Betty said the business provides a good service and she likes the work.
Vehicle: Hyundai XG300
Category: Service
Service Date: 08/22/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Merle M. on 08/28/2017
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Merle said this business took longer than it should have to finish their service. They put the vehicle back together but since it did not work, they had to redo it.
Vehicle: Ford F-150
Category: Service
Service Date: 08/23/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Darlene L. on 08/25/2017
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"reliable friendly not over priced"
I've been using you guys for many years and have never been disappointed
Vehicle: Mercury Mystique
Service Date: 08/24/2017
Review Created: 08/25/2017 09:45 PM
Dalton S. on 08/23/2017
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Dalton said the business provides a good experience and is a great place to go to. They provided good customer service.
Vehicle: Dodge Nitro
Category: Service
Service Date: 08/14/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 408 in total