Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

482 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


KJ
Ken J.
Port Orchard, WA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
Family Operation based on trust and good work.
Allen and his family care about what they are doing. Personable, honest, and talented Techs, willing to work with the customer. My first time there, and they have my business for life. My Dad told me that when you find someone that cares, listens to you and does good work, they deserve your loyalty, and Allen Allers has mine for a job well done.

KT
Ken T.
Washington
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Spoke to Joanne. She said they are good at what they do.
This review was collected via phone interview by Customer Research Inc.

IL
Isaac L.
Jonesboro, AR
Pontiac Firebird
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018
Fan Clutch R&R
I was having a problem with overheating and it was noticed that the fan clutch needed replacing. I drove the car over the weekend and it didn't get over 220 on the highway or 195 on back roads. So, I feel this has corrected the overheating problem. Now I can enjoy cruising again, without having to worry about it overheating. The work was quick and everyone was professional. Also, I wasn't charged an arm and a leg for the work. I will come back , if I need any other work accomplished. Thank you for your help.

LP
Lynn P.
Port Orchard, WA
Ford Excursion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Lynn said this business took a while to figure out her issue. They went above and beyond and they were very happy with Allen.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Port Orchard, WA
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018
It’s people friendly and family owned.
At Puget Sound Auto Repair they take the time to answer all questions and the technitions are the best at finding what’s wrong and fixing it the first time.

HB
Hans B.
Port Orchard, WA
Toyota Previa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Hans said he was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

DP
Donna P.
Port Orchard, WA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Fast,efficiant,friendly
They were quick, efficiant and friendly. I called on a Monday and they had my car in the next day. I was very impressed.

GP
Greg P.
Port Orchard, WA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
PSAR takes the time to listen to what you need and want and does what he can to get the job done.
I had an emergent repair on a gas line and the replacement part was costly and needed to be ordered. Puget Sound Auto Repair was able to fabricate the part with on-hand materials and repair my vehicle in hours instead of days. I save a lot of money and time instead of just waiting for the costly part. Customer service has been excellent every time I have been in to have work done.

MH
Michael H.
Manchester, WA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Michael said the business had good customer service. He liked their honesty and the over all performance on the repair.
This review was collected via phone interview by Customer Research Inc.

SB
Scott B.
Poulsbo, WA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Scott said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

NH
Norm H.
Kent, WA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Norm said he received fantastic service.
This review was collected via phone interview by Customer Research Inc.

DB
Denise B.
Burley, WA
Chevrolet Metro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Denise said the staff fixed the problem her vehicle was having.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Port Orchard, WA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018
Excellent service
Great service from the time we went to have it looked at, to the quote and the pick up time. We had a tune up and brakes fixed. Our truck runs great!

GP
Gary P.
Port Orchard, WA
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Gary said the business did everything he asked them to do, promptly and fairly.
This review was collected via phone interview by Customer Research Inc.

TD
Terry D.
Port Orchard, WA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Terry said the business went above and beyond.
This review was collected via phone interview by Customer Research Inc.

RF
Rusty F.
Manchester, WA
Chevrolet Astro Passenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Rusty said the staff are honest, do good work, and are very dependable.
This review was collected via phone interview by Customer Research Inc.

JG
Judy G.
Belfair, WA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Judy said they are fast, provide good service and they are reasonably priced.
This review was collected via phone interview by Customer Research Inc.

HW
Heidi W.
Port Orchard, WA
Chevrolet Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Heidi said the business knew what they were doing. They did the best job they could at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

MA
Marlin A.
Belfair, WA
Ford Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/28/2018 Category: Service
Spoke to Marlin's brother. He said his visit to this business was average, but he would still recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

HS
Henry S.
Washington
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Henry said the employees worked with him. He needed the vehicle the next morning and the employees stayed late to fix the vehicle, they did extra work and it turned out perfect. He was able to pick up his vehicle after closing. Alan, Kendra and Brenda did a great job and are a great crew. He was impressed with all of it.
This review was collected via phone interview by Customer Research Inc.