Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85
4.9

( 609 Reviews )

99% Would Recommend
Latest Review 4 days ago

Reviews


TB
Theresa B.
Washington
Dodge Pickup
Verified Customer
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12/04/2019 Category: Service
Theresa said she took her vehicle into the business and she was on a time crunch. She said the staff got her in and out really quick and they did a great job. They were polite and it was a good place to do business with.
This review was collected via phone interview by Customer Research Inc.

SW
Selvyn W.
Port Orchard, WA
Dodge Pickup
Verified Customer
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11/26/2019
The Best
Allen and his crew did a great job as always and quick as well. I will continue to go there and recommend them to my family and friends.

KT
Ken T.
Scion xB
Verified Customer
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11/24/2019
100,000 mile checkup
thank you Puget Sound Auto for the Scion XB 100,000 mile checkup and repairs. Allen clearly explained all of the repairs needed for my car to go another 100,000 miles right down to 4 new tires mounted a balanced , my car runs like new .
THANKS Y'ALL!!!!!

JS
JIM S.
Wauna, WA
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019
Alan runs a great company
I’ve used Puget Sound for several of my cars. They not only do great work but are great at communicating and letting me know status of vehicle they’re working on. I recommend them highly

FO
fred o.
Port Orchard, WA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019
Exactly as agreed
They evaluated my Jeep and showed exactly what I wanted to know about it. They then gave me an estimate for correcting the deficiencies. Very fair and prompt service. Am going back next week!

Verified Customer
Chevrolet Pickup
Verified Customer
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11/18/2019
Its always a absolute pleasure to have work done by them
I have never had such a amazing experience with a auto shop, until i found Puget sound auto repair, this shop is top notch when it comes to customer care and the quality of work provided. I always leave knowing i made the right decision for all my vehicles. I would highly recommend this shop to anyone. I drive all the way from kingston wa. Just to get my work done here. Thats the amount of trust i have in this shop over any other. A Family owned and operated company. That after your visit you feel.as if your part of their family as well.

AR
Andres R.
Bremerton, WA
Isuzu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Andres said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JC
Johnathan C.
Port Orchard, WA
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Johnathan said this business did a good job. The employees are very friendly.
This review was collected via phone interview by Customer Research Inc.

DB
Danny B.
Port Orchard, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Danny said the staff kept him informed about the progress of the repair and did not do any work without his permission and gave him the cost upfront..
This review was collected via phone interview by Customer Research Inc.

AO
Andy O.
Port Orchard, WA
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019
Peace of mind and trust
PSAR has maintained my two older cars for the past several years. They always provide professional and trustworthy service.

RG
Rebecca G.
Washington
Ford Bronco II
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Rebecca said the employees did all she asked them to do. The technician communicated well.
This review was collected via phone interview by Customer Research Inc.

DD
Dennis D.
Port Orchard, WA
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019
Quality car care
Friendly family service! Very knowledgeable and competent service!

KS
Kyle S.
Port Orchard, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2019
Best service in Port Orchard
I have had 3 vehicles worked on by this shop and they have always kept me informed on the progress and been excellent at repairs and service.

BM
Barry M.
Port Orchard, WA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Barry said that everything was done well.
This review was collected via phone interview by Customer Research Inc.

GS
George S.
Gig Harbor, WA
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2019
Knowledgeable assistance and experience.
Alan, at Puget Sound Auto Repair, and his mechanics, did an excellent job of taking care of my 1967 f250 pickup truck. And I'd recommend them to anyone needing Auto repair. They're excellent.

JM
Joshua M.
Port Orchard, WA
Jeep Commander
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/20/2019
Check engine light still on
Work in car was ok. My car check engine light was back on a couple days after getting it back. Doesn’t make me feel very satisfied.

MB
Matt B.
Washington
Audi A8
Verified Customer
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10/16/2019 Category: Service
Matt said he liked the good service.
This review was collected via phone interview by Customer Research Inc.

KD
Kim D.
Washington
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Kim said the mechanic at this business was very informative and helpful. He called to let her know what was going on. She told him the things she thought might be wrong and he ran a diagnostic. He only charged her for what was actually wrong and didn't charge her for what she didn't need. He was very honest.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Port Orchard, WA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2019
allen and company is awesome
allen and the staff are awesome they got my car finished with what needed to be done quickly and it was easy talking to them (no elephant in the room) about the cost of repairs (which was easy on my wallet) and all that good stuff...i would definitely go back to them if any other issues come up with both my vehicles plus i will recommend them to family and friends

SA
Susan A.
Port Orchard, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019
Friendly, knowledgeable, dependable, honest evaluations
Susan A.