Puget Sound Auto Repair


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

433 Reviews

98% Would Recommend
Latest Review 4 days ago
Avery E. on 02/20/2018
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Avery said the staff went the extra mile and he really appreciated this.
Vehicle: Volvo S80
Category: Service
Service Date: 02/16/2018
Review Created: 02/20/2018
This review was collected via phone interview by Customer Research Inc.
Roxana B. on 02/16/2018
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Roxana said they fixed and took care of the problem. She stated they were observant to catch another, unknown problem and fixed that for her, as well.
Vehicle: Buick Rendezvous
Category: Service
Service Date: 02/13/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Hal W. on 02/15/2018
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Hal said from his first call the staff were accommodating. They got his vehicle in as soon as they could and did a good job diagnosing it. They kept him informed during the service. He was allowed to keep his vehicle there for 2 extra days when he couldn't pick it up right away.
Vehicle: Ford F-150
Category: Service
Service Date: 02/08/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Tommy D. on 02/13/2018
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Tommy said the business had excellent service and the staff were very professional.
Vehicle: Chevrolet S10 Pickup
Category: Service
Service Date: 02/08/2018
Review Created: 02/13/2018
This review was collected via phone interview by Customer Research Inc.
Mark S. on 02/12/2018
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Spoke with Peggy. She said she got good service from this business.
Vehicle: Ford Taurus
Category: Service
Service Date: 02/07/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Linda F. on 02/09/2018
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Linda said the staff was simply awesome. Her family uses the business also and they are impressed as well.
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 02/02/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Rebecca H. on 02/05/2018
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Spoke with Jim. He said the business handled everything well.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 01/31/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
Maria-Evalyn R. on 01/28/2018
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"Always great service every time!"
Always feel like I’m taken care of!
Vehicle: Ford Five Hundred
Service Date: 01/26/2018
Review Created: 01/28/2018 11:32 PM
Shirley K. on 01/27/2018
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"Great and quick Service"
When my 18 and half year old car stopped on us Tuesday night and left us stranded on the side of the road. I had it towed to Puget Sound Auto Repair our trusted repair shop. They were open late to receive my car 5:30 pm gave me an estimate the next morning. Turned out to be the timing belt broke they replaced it and the water pump and had the car back to me early on Thursday morning. we have been coming to this shop since 2007. Always quick and reliable service.
Vehicle: Toyota Camry
Service Date: 01/25/2018
Review Created: 01/27/2018 09:37 AM
Bob W. on 01/26/2018
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"good honest service"
Never any pressure to do things that are not necessary. Always feel like you are the most important customer.
Vehicle: Saturn LW
Service Date: 01/25/2018
Review Created: 01/26/2018 10:46 PM
Dennis D. on 01/25/2018
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"Family owned"
PSAR has just had a change of ownership, from Rick and Debbie to Allan and Brenda. No change in service. Still a very friendly family owned business with very skilled service crew. I love that Allan and Brenda have maintained the high quality of service and friendly reliable work that Rick and Debbie has established.
Vehicle: Jeep Wrangler
Service Date: 01/23/2018
Review Created: 01/25/2018 07:50 AM
Margaret W. on 01/18/2018
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Margaret said the business did everything right.
Vehicle: Ford Crown Victoria
Category: Service
Service Date: 12/28/2017
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Glen D. on 01/17/2018
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Glen said the business is very good. Rick is a very honest mechanic and he does a good job.
Vehicle: Dodge Pickup
Category: Service
Service Date: 01/04/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Maria R. on 12/29/2017
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Maria said the staff did a very good job.
Vehicle: Ford Five Hundred
Category: Service
Service Date: 12/27/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Kelleen T. on 12/27/2017
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"Quick service at a good price."
Had a problem with my headlights and the problem was solved quickly and without any extra charges. The people at Puget Sound Auto Repair are always helpful and friendly.
Vehicle: Subaru Forester
Service Date: 12/15/2017
Review Created: 12/27/2017 02:35 PM
Faith G. on 12/27/2017
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Spoke with Mike. He said this business had the most honest mechanic around.
Vehicle: Honda Civic
Category: Service
Service Date: 12/18/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Jessica N. on 12/21/2017
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Jessica said the business provides great service. The employees are friendly.
Vehicle: Ford Focus
Category: Service
Service Date: 12/14/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Tammy L. on 12/18/2017
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Tammy said the business is great. She was happy that the business looked at her vehicle under warranty, and there was no charge. They were quick and efficient.
Vehicle: Volkswagen Passat Sedan
Category: Service
Service Date: 12/12/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
Al B. on 12/15/2017
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"Trusted, friendly service"
I have been doing business here for years. I trust Rick to make sure my cars keep running. I have recommended Rick to friends and have always received positive feedback.
Vehicle: INFINITI G35 Coupe
Service Date: 12/14/2017
Review Created: 12/15/2017 07:56 PM
Lori Z. on 12/12/2017
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Lori said she appreciated the absolutely wonderful service. It took longer than expected, but the employees communicated well and the price was reasonable.
Vehicle: Mazda CX-5
Category: Service
Service Date: 12/06/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 433 in total