Quality Automotive And Diesel Repair


Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

51 Reviews

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5 star
86%
4 star
7%
3 star
3%
2 star
<1%
1 star
1%
98% Would Recommend
80% Business Response
Latest Review 5 months ago

Featured Business

Sc biz markerAuto Repair Of Riverside LLC

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6410 Industrial Ave Suite B
Riverside, CA 92504
Overall Rating 4.9230767/5Overall Rating 4.9230767/5Overall Rating 4.9230767/5Overall Rating 4.9230767/5rating 4.9230767
3.0 miles away
04/12/2018 - "auto repair."
"Excellent staff and work!"
Albert F. on 12/04/2017
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"Transmission "
I had my truck towed to this place they had my truck for exactly six months. This is a fleet truck. I was patient but 6 months! They had every excuse but zero results. I lomped my truck to another shop and they had it figured out in a couple of days. I told Victor i would let him make it right. Never heard from him so now it's off to small claims court.
Service Date: 03/30/2017
Review Created: 12/04/2017 06:07 PM
Samantha C. on 10/12/2017
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Samantha said this business got her vehicle running great.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 09/29/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Shanice J. on 09/29/2017
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Shanice said she wanted a different engine and she was not able to get it.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 09/27/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Victor P. at Quality Automotive And Diesel Repair responded on 10/03/2017

Hello, Shanice.

This is Victor and I just wanted to say that I'm sorry you didnt get the engine you wanted but that was out of our hands and was intirely CARMAX your warranty companies decision. If it helps any, the engine we did get for you has 56,000 miles on it which is about 42,000 less then the engine that was in your vehicle! When it comes to my shop doing CAXMAX warranty repair's the sad thing is that we have no control over what happens with your vehicle and what steps they deside to take to fix your vehicle...

Have a Great Day!
Victor Palmer

Daniel Z. on 08/31/2017
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Daniel said this business was able to work on his vehicle and they get it delivered on time.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 08/23/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Jesse S. on 08/28/2017
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Jesse said the employees were nice. They provided great service.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Oscar C. on 08/28/2017
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Oscar said the service was fast and the work was good.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 08/26/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Narinder K. on 08/17/2017
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Narinder said the staff was nice, but the service took a little long.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/14/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Victor P. at Quality Automotive And Diesel Repair responded on 08/24/2017

Thank You we appreciate your business if there's anything else we can assist you with please don't hesitate to contact us

Oscar G. on 08/11/2017
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Spoke with Sonya. She said the business is professional and they got the vehicle back quickly.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 08/01/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Victor P. at Quality Automotive And Diesel Repair responded on 08/24/2017

Thank You we appreciate your business if there's anything else we can assist you with please don't hesitate to contact us

Hugo B. on 07/31/2017
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Hugo said this business did a great job. They were professional and kind. They went right to work on his vehicle without him having to wait around.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 07/27/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Victor P. at Quality Automotive And Diesel Repair responded on 08/05/2017

Thank You we appreciate your business if there's anything else we can assist you with please don't hesitate to contact us

Angel F. on 07/31/2017
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Angel said he will recommend them.
Vehicle: Honda Accord
Category: Service
Service Date: 06/20/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Victor P. at Quality Automotive And Diesel Repair responded on 08/04/2017

Thank You we appreciate your business if there's anything else we can assist you with please don't hesitate to contact us

Mary Lou M. on 07/26/2017
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Mary said the staff was really good. They were very friendly, and they did terrific work. They cared about her.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 07/11/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Victor P. at Quality Automotive And Diesel Repair responded on 08/02/2017

Thank You we appreciate your business if there's anything else we can assist you with please don't hesitate to contact us

Nick L. on 07/26/2017
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Nick said this business did the work well. They helped him the way he wanted, and everything is good.
Vehicle: Ford Escape
Category: Service
Service Date: 06/30/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Victor P. at Quality Automotive And Diesel Repair responded on 08/02/2017

Thank You we appreciate your business if there's anything else we can assist you with please don't hesitate to contact us

Natalie V. on 07/25/2017
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Spoke with Jose. He said this business provided good quality service and he was happy.
Vehicle: Toyota RAV4
Category: Service
Service Date: 07/12/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Victor P. at Quality Automotive And Diesel Repair responded on 08/02/2017

Thank You we appreciate your business if there's anything else we can assist you with please don't hesitate to contact us

Edwardo R. on 07/22/2017
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Edwardo said he would have liked it if the business would have cleaned the bumper because there was some paint on it from when he hit something. He was very happy with the work, and they did a great job. Everyone was courteous, the price was affordable, and they finished quickly.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 07/19/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Victor P. at Quality Automotive And Diesel Repair responded on 08/02/2017

Thank You we appreciate your business if there's anything else we can assist you with please don't hesitate to contact us

Julian A. on 07/18/2017
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Julian said he was told the vehicle would be ready by 12 pm but since the staff ordered the wrong part, he couldn't pick it up until 3 pm. They are nice and lovely people.
Vehicle: Dodge Charger
Category: Service
Service Date: 07/11/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Victor P. at Quality Automotive And Diesel Repair responded on 08/02/2017

Thank You we appreciate your business if there's anything else we can assist you with please don't hesitate to contact us

Todd T. on 07/17/2017
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Todd said this business provided him with great service. They went out of their way to assist him.
Vehicle: GMC Yukon
Category: Service
Service Date: 07/11/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Victor P. at Quality Automotive And Diesel Repair responded on 08/02/2017

Thank You we appreciate your business if there's anything else we can assist you with please don't hesitate to contact us

RUSSELL B. on 07/14/2017
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"Repair"
Excellent service
Vehicle: Lincoln Continental
Service Date: 06/23/2017
Review Created: 07/14/2017 08:48 AM
Victor P. at Quality Automotive And Diesel Repair responded on 08/02/2017

Thank You we appreciate your business if there's anything else we can assist you with please don't hesitate to contact us

JIM Y. on 07/04/2017
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"Still gets 5 stars"
Transmission problems Quality laid out different options/prices and let me chose without any pressure. I really hate high pressure sales, NONE OF THAT HERE!
I've waited several weeks to do this review to test this transmission rebuild completely. Now I can give it a well done.
Jim Y
Vehicle: Saturn SL2
Service Date: 05/24/2017
Review Created: 07/04/2017 07:50 AM
Victor P. at Quality Automotive And Diesel Repair responded on 08/02/2017

Thank You we appreciate your business if there's anything else we can assist you with please don't hesitate to contact us

Brisa M. on 06/30/2017
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Brisa said she likes Jose and Victor. They are really nice and provide good, fast service.
Vehicle: Saturn Outlook
Category: Service
Service Date: 05/11/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Victor P. at Quality Automotive And Diesel Repair responded on 08/02/2017

Thank You we appreciate your business if there's anything else we can assist you with please don't hesitate to contact us

Polk A. on 06/30/2017
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Polk said this business did a good job.
Vehicle: Lexus ES 300
Category: Service
Service Date: 05/19/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Victor P. at Quality Automotive And Diesel Repair responded on 08/02/2017

Thank You we appreciate your business if there's anything else we can assist you with please don't hesitate to contact us

Displaying Review 1 - 20 of 51 in total