Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77
4.8

( 951 Reviews )

98% Would Recommend
Latest Review 12 days ago

Reviews


CJ
Clinton J.
Anchorage, AK
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Clinton said they made it easy to get him serviced, in and out. He got done what needed to be done.
This review was collected via phone interview by Customer Research Inc.

JS
Jan S.
Alaska
Chevrolet Astro Cargo Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Jan said he was treated well.
This review was collected via phone interview by Customer Research Inc.

JM
Jackie M.
Anchorage, AK
Ram 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2019 Category: Service
Jackie said she would have like her vehicle to be delivered cleaner. She would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KP
Kate P.
Anchorage, AK
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Kate said the business had good customer service.
This review was collected via phone interview by Customer Research Inc.

RP
Ron P.
Wasilla, AK
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Ron said he has taken his vehicle to this business several times. They have always fixed it correctly and at a good price.
This review was collected via phone interview by Customer Research Inc.

JG
JOHN G.
Anchorage, AK
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2019
You guys always do an amazing job
I got excited when I went to pay my bill and thought a free puppy came a long with it...lol...Thanks Elliot

NA
Norman A.
Anchorage, AK
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019 Category: Service
Norman said the staff did the best they could do but were not able to solve the problems because they didn't have all the information.
This review was collected via phone interview by Customer Research Inc.

NK
Nick K.
Anchorage, AK
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019 Category: Service
Spoke to Cynthia. She said the employees were nice.
This review was collected via phone interview by Customer Research Inc.

BS
Bonita S.
Anchorage, AK
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
Bonita said the employees are honest, they pay attention to what she says and they're good. If she has something extra she needs done they do it with no problems.
This review was collected via phone interview by Customer Research Inc.

AP
Aaron P.
Anchorage, AK
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Aaron said he got his vehicle's tensioner and belt changed. He stated that when he starts the vehicle up, it still makes the same noise until it warms up. He added that Marty and Elliot are great mechanics. They have top of the line tools and equipment, and this business has great professional customer service.
This review was collected via phone interview by Customer Research Inc.

TG
TRACY G.
Anchorage, AK
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019
Nissan Murano
Top notch service as usual from the awesome guys at Quality Tune!!! Eliot and his crew are the best!!!

ER
ELIZABETH R.
Anchorage, AK
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019
Fast and friendly service
Elliot and the crew are always fast and efficient

EL
Elvin L.
Anchorage, AK
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Elvin said the service was good and finished on time.
This review was collected via phone interview by Customer Research Inc.

DR
David R.
Alaska
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
David said the business was good.
This review was collected via phone interview by Customer Research Inc.

DR
David R.
Alaska
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
David said the business was good.
This review was collected via phone interview by Customer Research Inc.

WJ
WILLIE J.
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019
Great Service
Great service as always!!

GC
GWEN C.
Tyonek, AK
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019
Maintenance visit
I was able to drop in, when my schedule allowed for an oil change.
I asked for my car to be checked out to make sure it would be ok for my next road trip

BM
Brent M.
Alaska
GMC Sierra 3500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2019 Category: Service
Brent said the employees fixed the problem but the vehicle didn't work so now they are redoing it.
This review was collected via phone interview by Customer Research Inc.
Eliot H. from Quality Tune responded on 09/19/2019

We did miss the fact that there was a lot of unleaded fuel in the tank.  Owner had owned a diesel for years and we did not check for this.


DO
Desmond O.
Alaska
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Desmond said he had an excellent experience at the business.
This review was collected via phone interview by Customer Research Inc.

CR
CARON R.
Anchorage, AK
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019
Very good work!
I’ve been going to Quality Tune for years and Elliot is a very nice person and great customer service!

Displaying Review 1 - 20 of 951 in total