Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

216 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


DD
Donald D.
Nevada, IA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Spoke with Francis. She said she was very satisfied with her service. The work was reliable.
This review was collected via phone interview by Customer Research Inc.

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Will G.
Iowa
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Will said he had a good experience there.
This review was collected via phone interview by Customer Research Inc.

HL
Hunter L.
Iowa
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Hunter said the service was performed very quickly.
This review was collected via phone interview by Customer Research Inc.

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Mike M.
Iowa
Chevrolet Silverado 1500
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/26/2019 Category: Service
Mike said he had only asked the business to do a simple diagnostic to check his transmission. They instead did more than that by replacing the fluids and performing further analysis than he needed. They then charged him for the extra work that he never asked for nor wanted done.
This review was collected via phone interview by Customer Research Inc.

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Brody M.
Iowa
GMC Canyon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
Brody said he appreciates the customer service he receives and the fact that the mechanic has the ability to get the work done on time.
This review was collected via phone interview by Customer Research Inc.

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Jeff K.
Nevada, IA
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Jeff said the staff did very good work
This review was collected via phone interview by Customer Research Inc.

HJ
HESSTON J.
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Reliable
I really appreciate Randy and his timely service. He has kept my vehicles running smoothly for a number of years. I highly recommend R&M Auto to anyone.

SP
SHERRY P.
Nevada, IA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
Professional and Prompt
I've been very satisfied with the work done on my vehicles at R&M. It's done in a timely and in a professional manner. I appreciate that he doesn't try to sell me a lot of services that I don't need. It's great to be able to support a local business that has competitive prices.

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Nina G.
Iowa
Chrysler Cirrus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Nina said the staff did a very good work and her vehicle is running fine.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Nevada, IA
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
David said the staff does good work. He has no problems with his vehicle.
This review was collected via phone interview by Customer Research Inc.

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Gerald S.
Nevada, IA
Dodge Ram Van
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/03/2019 Category: Service
Gerald said they're close to where he lives and he appreciates that they pick him up and bring him back home. He also said that he is very satisfied with their service
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Nevada, IA
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018
oil change
Always reliable and thorough.

Verified Customer
Nevada, IA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
oil change
Prompt and done expertly.

BP
Bradley P.
Iowa
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Bradley said the staff was knowledgeable because he has had no issues since the service. The transmission works great now.
This review was collected via phone interview by Customer Research Inc.

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Dean D.
Iowa
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Dean said he was satisfied with the work done by the business.
This review was collected via phone interview by Customer Research Inc.

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Eric H.
Iowa
Mitsubishi Galant
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Spoke to Lori, She said that the business did what they needed them to.
This review was collected via phone interview by Customer Research Inc.

DD
Donald D.
Nevada, IA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Donald said the business does the work exactly the way he asks them to do it.
This review was collected via phone interview by Customer Research Inc.

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Donald C.
Maxwell, IA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Donald said they do good work.
This review was collected via phone interview by Customer Research Inc.

JP
JEREMY P.
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
Jeep
They were very prompt in getting my vehicle done. Very satisfied with the work that they did. Highly recommend them to everyone. They are very knowledgeable and don’t over charge you for the work that they do

LW
LES W.
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Randy considers & explains options
Our Jeep Grand Cherokee is now 7 years old with nearly 70k miles but still in great condition so we are facing major preventative maintenance issues and major replacement parts expense. Randy is very good at evaluating current equipment condition, determining longevity and considering/explaining options including costs. I feel much more confident discussing issues/options with Randy than with dealer service managers. He has saved me a lot of money while keeping my vehicles in safe/good operating condition.

Displaying Review 1 - 20 of 216 in total