Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

435 Reviews

98% Would Recommend
Latest Review about 9 hours ago

Reviews


JH
JON H.
Brea, CA
Ford Police Interceptor
Verified Customer
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07/16/2019
good to go...
great service, fast turn around, quality workmanship, reliably consistent - what more could you want?

DJ
DAVID J.
Chino, CA
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019
They keep my car running!
these guys always know how to daignose a problem and make the repair quickly and efficiently
Paul R. from R & R Automotive And Marine responded on 07/12/2019

Always a pleasure to get you back on the road! 

Thank you,

Paul, Daniel & Crew
R and R Automotive And Marine
909-597-4411

JA
Juan A.
California
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Juan said Paul does good work.
This review was collected via phone interview by Customer Research Inc.

GD
Gloria D.
Chino, CA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Gloria said the staff were helpful, they are good at what they do, especially customer service, and place is clean.
This review was collected via phone interview by Customer Research Inc.

KP
KATHY P.
Chino Hills, CA
Chevrolet Silverado SS
Verified Customer
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06/29/2019
Honesty
I like being able to drop my car off on Sunday evening. they do the diagnosis on Monday get back to you with a quote and get your car fixed as fast as I possibly can they're just super good people to work with. I've dealt with them for over 20 years now. Nice family-owned business. Does it put a parent or doesn't say serious.
Paul R. from R & R Automotive And Marine responded on 07/12/2019

We love taking care of our regulars like family! 

Thank you,

Paul, Jeff & Crew
R and R Automotive And Marine
909-597-4411

WM
WILLIAM M.
Chino, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019
clean
finished repair before promised
Paul R. from R & R Automotive And Marine responded on 07/12/2019

Always our goal to make our customers happy. 

Thank you,

Paul, Daniel & Crew
R and R Automotive And Marine
909-597-4411

IL
Isaac L.
Chino, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Isaac said the business has good mechanics, they are honest, have fair prices, they do what they say they're going to do and he has no problem with the service.
This review was collected via phone interview by Customer Research Inc.
Paul R. from R & R Automotive And Marine responded on 07/12/2019

Thank you for the kind words. Honesty is key with us! 

Thank you,

Paul, Daniel & Crew
R and R Automotive And Marine
909-597-4411

BT
Brian T.
Ontario, CA
Chevrolet Astro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Brian said that the business does a good job.
This review was collected via phone interview by Customer Research Inc.

CB
CHARLES B.
Chino Hills, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019
PAUL is AMAZING
I’ve had a problem with my 40’ RV. When I tow my truck it would run down my battery so my truck wouldn’t start. PAUL thought about it and came up with a solution. Three (3) RV service depts couldn’t figure it out... HE DID....PAUL and his staff can fix anything. Do yourself a favor go there to get your automotive service needs taken care of. 😊👍

MM
Mark M.
Chino, CA
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2019 Category: Service
Mark said that the business worked with him on cost and shipping. He mentioned that he looks forward to building a strong relationship with this business.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
Ontario, CA
Ram 1500
Verified Customer
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06/10/2019 Category: Service
Michael said he was very happy with the prompt service and knowledgeable employees.
This review was collected via phone interview by Customer Research Inc.

EP
EDDIE P.
Chino, CA
GMC Yukon XL
Verified Customer
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06/08/2019
They make sure everything is in working order for our safety!
We truly appreciate how thorough you are when diagnosing the problem .... you make sure everything is in working order so that our safety is first priority! We were headed out of town and I knew the car needed a tune up ... I felt so much more comfortable on the trip knowing you checked the car out from top to bottom!

DB
Deanna B.
Ontario, CA
Nissan Rogue
Verified Customer
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05/21/2019 Category: Service
Deanna sad everything was fine. She also said that customer service, wait time and service received are the factors that make her keep going to the business,
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Chino Hills, CA
Nissan Frontier 2WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Mike said the business is straight forward, fast and did good work.
This review was collected via phone interview by Customer Research Inc.

KS
Ken S.
Ontario, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Spoke with Casey. She said this business was on top of their service. They provided good customer service. She stated she was thankful they were there, they were honest, and hardworking.
This review was collected via phone interview by Customer Research Inc.

SL
Shawn L.
Chino Hills, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2019 Category: Service
Shawn said the service was good. He had a trailer hitch installed and the electrical wasn't installed with it. He was unaware that it needed to be done and would have liked a better explanation in regards to the electrical work needed for the trailer hitch.
This review was collected via phone interview by Customer Research Inc.

JF
JESSICA F.
Fontana, CA
Toyota Prius c
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019
Hybrid battery pack
I have a Prius and I had a message saying that my hybrid system was failing. I called Paul and Jeff right away they took my car in and diagnosed it for the next day which was Friday. My car was completely fixed and ready to pick up on Monday! These guys are awesome! Great customer service and superb work. My car runs like new again. Thanks Paul and Jeff.

BA
Bob A.
Ontario, CA
Chevrolet El Camino
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Bob said the business provides good service.
This review was collected via phone interview by Customer Research Inc.

DJ
DAVID J.
Chino, CA
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
expert diagnostics!
brought my vehicle in for a misfire. quickly diagnosed and repaired. awesome work!

SG
Sabrina G.
Montclair, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Sabrina said this business was professional and up front with her. They made her aware of the cost and kept her in the loop with what was going on with her vehicle. They were great and straight forward with her. The staff was amazing.
This review was collected via phone interview by Customer Research Inc.