Randall Automotive

I have taken my cars to Randall Automotive for 25 years and they have NEVER let me down. Today, it was an apparently minor issue, but they put the car on the hoist, inspected the undercarriage, actually did a minor repair, recommended new tires and assured me that the car was mechanically sound and safe to drive. I will continue to refer family and friends to them.

Been here a couple times now and they always explain in detail and with patience, the work they're going to be doing. First time I was there was for a front axle. A bunch of other things needed to be done to fix it after the initial statement was made. They honored the initial statement and saved me 2-3 times as much as it would have cost me for some unforeseen issues that cropped up.

During this visit, all I wanted was an oil change yet they took the time, for free, to clear up my near 10 year old head lights from the yellow coloring. These guys are fantastic and I would recommend them to anyone!!

Thanks again for checking out the issue we recentally had with our second car. We wouldn't take it to anyone else keep up the good wprk.

Craig & his crew have ben our only go to fix it shop for over 20 years. We reward his honesty, vast knowledge of autos with our loyalty to his business. Thank you.

Nobody in these feedback reviews ever mentions how great Randall's is in on finding parts that has been discontinued by GM. They can stand next to your car and listen and tell you what your problem is even without lifting up the hood. There is nothing that Jason can't fixed and they are the best repair shop here in Lansing. I am so glad that they are around because I would never think of going anywhere else.

Everyone was very welcoming and easy to talk to on the phone. They finished the work on my car in a VERY timely fashion!

Craig, You and your staff are always there for us and we truly appreciate your honesty and promptness!

Craig always explains the problem and process for repair and allows me to make an informed decision.

Jerry said the repair this business made was effective.

This was my first visit to Randall. They were very helpful, friendly and gave me an honest opinion.

Brooks said the personnel communicate well, and they are nice.

Wayne said this business is able to get the customer in and out quickly. The service is great.

Rick said he has known Rick for years and he trusts him. He never tries to up sell him.

James said this business does good work. They are quick and do it at a reasonable price. They are professional and courteous.

Eleanor said her experience was great and everything was fine.

Jerry said the service was excellent.

Love this place.

Jason and Craig are the best! Honest, up-front; they told me I didn't need everything done at once. I had front brakes done, and they told me I didn't need the rears done right away...that they'd check them next time I came in for service. I asked about radiator flush; they checked and it was fine for now, but they'd check again next time I came in.
I had made an appt. on line. When I brought my car in, they got it in right away.

They offered several different repair scenarios and the pros/cons of each along with the out the door price of each. my car still had a small issue after the repair and they fixed it with no aditional cost.

the guys did a great job and was very helpful