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Randall Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(510 Reviews)
100
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Score Details

5 stars
95%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Randall Automotive is a family owned and operated auto repair facility in Lansing, Michigan. Our auto repair services include: oil changes, brake and ABS services, engine diagnostics, exhaust repair, air conditioning service, scheduled maintenance service, fleet services, and nearly all engine repair services.

Randall Automotive has Randall Automotive is a family owned and operated auto repair facility in Lansing, Michigan. Our auto repair services include: oil changes, brake and ABS services, engine diagnostics, exhaust repair, air conditioning service, scheduled maintenance service, fleet services, and nearly all engine repair services.

Randall Automotive has been repairing cars and light trucks since 1995. With the latest in auto repair technology and service we can have your car up and running in no time. Our reputation is built on our commitment to providing total customer loyalty and satisfaction. ...more

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(517) 393-8536
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3615 S Martin Luther King Jr Blvd Lansing, MI 48910-4350
Get Directions
Randall Automotive 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(510 Reviews)
Write a Review
Recent Reviews
DM
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Dana M.
Lansing, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2024
10
Fast and knowledgeable
I have been to this mechanic three times already and will continue to go back. This place has extremely knowledgeable mechanics. They were able to get me in quickly for my car issues and the services they provided were quick and reasonably priced. I appreciate that they take the time to explain the issues with my car to me every time I get a service done. They do not try to make me get more services than I need but do give me recommendations for ways to improve my vehicles performance!
KB
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Kim B.
Lansing, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2019
Go to guy
This was my first time using Randels repair shop. I took my car in for a basic hundred thousand mile check up. They told me minor issues I had with my car, what they would recommend replacing now, what could wait. They didn’t pressure me at all, they took pictures and showed them to me Of any said issues. They gave me a ride to and from the shop And text me with all valid information. What more can a customer want? I will use them again for any future car needs.
Recommended
DW
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Dave W.
Lansing, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2018
The latest great experience of the past 25 years
I have taken my cars to Randall Automotive for 25 years and they have NEVER let me down. Today, it was an apparently minor issue, but they put the car on the hoist, inspected the undercarriage, actually did a minor repair, recommended new tires and assured me that the car was mechanically sound and safe to drive. I will continue to refer family and friends to them.
Recommended
AL
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Alex L.
Lansing, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2014
Honesty and quality of work
Been here a couple times now and they always explain in detail and with patience, the work they're going to be doing. First time I was there was for a front axle. A bunch of other things needed to be done to fix it after the initial statement was made. They honored the initial statement and saved me 2-3 times as much as it would have cost me for some unforeseen issues that cropped up.

During this visit, all I wanted was an oil change yet they took the time, for free, to clear up my near 10 year old head lights from the yellow coloring. These guys are fantastic and I would recommend them to anyone!!
Recommended
JK
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Jon K.
Lansing Charter Township, MI
Buick Regal
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2014
verified customerVerified Customer
The Kipp's
Thanks again for checking out the issue we recentally had with our second car. We wouldn't take it to anyone else keep up the good wprk.
Recommended
PC
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Phyllis C.
Lansing Charter Township, MI
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2014
verified customerVerified Customer
Thanks for Quick & Reliable Service
Craig & his crew have ben our only go to fix it shop for over 20 years. We reward his honesty, vast knowledge of autos with our loyalty to his business. Thank you.
Recommended
MW
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Mike W.
Lansing Charter Township, MI
Pontiac Bonneville
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2014
verified customerVerified Customer
Super Service
Nobody in these feedback reviews ever mentions how great Randall's is in on finding parts that has been discontinued by GM. They can stand next to your car and listen and tell you what your problem is even without lifting up the hood. There is nothing that Jason can't fixed and they are the best repair shop here in Lansing. I am so glad that they are around because I would never think of going anywhere else.
Recommended
LH
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Laura H.
Lansing, MI
Chevrolet Cavalier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2014
verified customerVerified Customer
Wonderful service
Everyone was very welcoming and easy to talk to on the phone. They finished the work on my car in a VERY timely fashion!
Recommended
RS
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Ronald S.
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2014
verified customerVerified Customer
Excellent Service
Craig, You and your staff are always there for us and we truly appreciate your honesty and promptness!
Recommended
NS
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Nicole S.
Lansing, MI
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2014
verified customerVerified Customer
Great customer service
Craig always explains the problem and process for repair and allows me to make an informed decision.
Recommended
KV
Kelly V.
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2014
verified customerVerified Customer
Category: Service
Jerry said the repair this business made was effective.
Recommended
AB
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Abhishek B.
Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2014
verified customerVerified Customer
Friendly and honest
This was my first visit to Randall. They were very helpful, friendly and gave me an honest opinion.
Recommended
WP
Wayne P.
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2014
verified customerVerified Customer
Category: Service
Wayne said this business is able to get the customer in and out quickly. The service is great.
Recommended
RL
Rick L.
Chevrolet Silverado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2014
verified customerVerified Customer
Category: Service
Rick said he has known Rick for years and he trusts him. He never tries to up sell him.
Recommended
BM
Brooks M.
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2014
verified customerVerified Customer
Category: Service
Brooks said the personnel communicate well, and they are nice.
Recommended
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