Review for Randall Automotive
Paulette B. on 07/16/2013
Paulette said she likes the way the business treats her and she would like them to tell her what type of service her vehicle will need in the future.
Vehicle: Chrysler Sebring
Service Date: 06/18/2013
Review Created: 07/16/2013
This review was collected via phone interview by Customer Research Inc.
The Randall A. at Randall Automotive responded on 07/17/2013
Thank you for the review Paulette. We do make recommendations based on the vehicle manufacturer's published maintenance intervals or if we note anything that is worn or damaged during a vehicle inspection or oil change. There are shops out there that attempt to sell services as "maintenance" at every visit we are not one of those. Rest assured if we did not make a recommendation then your vehicle was most likely not due for any maintenance at that time. If you would like me to go over the future maintenance schedule on your vehicle with you so that you may better understand when certain items need service, please remind me at your next visit and I will be happy to do so. Thank you The Randall Automotive Team