Randy Wise Hyundai

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810-230-2500
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Overview

Overall Rating 4.41/5Overall Rating 4.41/5Overall Rating 4.41/5Overall Rating 4.41/5rating 4.41
4.4

( 590 Reviews )

5 star
68%
4 star
14%
3 star
7%
2 star
4%
1 star
5%

ReScore Reviews™ (17)

ReScore
Overall Rating 4.3529435/5Overall Rating 4.3529435/5Overall Rating 4.3529435/5Overall Rating 4.3529435/5rating 4.3529435
Original
Overall Rating 1.94118/5rating 1.94118rating 1.94118rating 1.94118rating 1.94118
87% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews

RB
Rhonda B.
Flint, MI
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2019 Category: Service
Fast service.
I had an oil change and tires rotated, and an easy recall item taken care of. They were very fast and professional in the job they did. THANK YOU!
Recommended
Verified Customer
Brighton, MI
2016 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Quick Oil Change
Happy they were able to get my oil change completed in 30 min. or less.
Recommended
PM
Pamela M.
Grand Blanc, MI
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Great service!
Finally! The service department I've been wanting! Way to go on a job well done!
Recommended
Verified Customer
Grand Blanc, MI
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Welcoming
Accepting, helpful and professional.
Recommended
TW
Terri W.
Flint, MI
2017 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/05/2019 Category: Service
Horrible customer service
Very poor customer service and management makes it worse for customers to communicate and have an understanding for customer concerns poor poor poor poor poor poor do NOT TAKE YOUR CAR FOR SERVICE POOR SERVICE MANAGEMENT!
RM
Ruth M.
Flint, MI
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Service is soooo good, and that made me come back for another Hyundai .
I have been an owner of Hyundai since 2008..
and, the reason is the Randy Weiss service, and the super quality of Hyundai.
Recommended
SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 11/06/2019

Hello Ruth,

Thank you for taking the time to respond to the survey, your opinion and comments are very important to us. We greatly appreciate your positive feedback and look forward to assisting you with all your future vehicle needs.


Sincerely,

Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500
MB
Mark B.
Roseville, MI
2018 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/24/2019 Category: Service
Acceptable
Straight forward thanks dan
Recommended
SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 10/28/2019

Mark,

Thank you for taking the time to respond to the survey, your opinion is extremely important to us. These surveys are vital to the growth of our dealership with the manufacturer. We strive to provide the best service possible and unfortunately at times we come up short. If there is anything we can do to change your opinion with your visit please do not hesitate to contact me directly. Thank you for you business, we greatly appreciate you. Have a great rest of the week.


Sincerely,

Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500
Verified Customer
Grand Blanc, MI
2018 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Customer service review
Excellent service dealership.
Recommended
SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 10/11/2019

Thank you for taking the time to respond to the survey, your opinion and comments are very important to us. We greatly appreciate your positive feedback and look forward to assisting you with all your future vehicle needs.


Sincerely,

Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500
Verified Customer
Grand Blanc, MI
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Service
Service was friendly and quick
Recommended
SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 10/10/2019

Thank you for taking the time to respond to the survey, your opinion and comments are very important to us. We greatly appreciate your positive feedback and look forward to assisting you with all your future vehicle needs.


Sincerely,

Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500
VO
Virginia O.
Mount Morris, MI
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019 Category: Service
quick & pleasant employees
I came on a Friday the busiest day.everyone was kind & car was done quickly.your employees are super
Recommended
SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 10/10/2019

Virginia,

Thank you for taking the time to respond to the survey, your opinion and comments are very important to us. We greatly appreciate your positive feedback and look forward to assisting you with all your future vehicle needs.


Sincerely,

Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500
JO
Janice O.
Clarkston, MI
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2019 Category: Service
Did a good job in a short amount of time.
Very happy with the service.....appointment ready and done quickly.
Recommended
SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 10/07/2019

Hello Janice,

Thank you for taking the time to respond to the survey, your opinion and comments are very important to us. We greatly appreciate your positive feedback and look forward to assisting you with all your future vehicle needs.


Sincerely,

Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500
Verified Customer
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Always great service!
I wont go anywhere else.
Recommended
SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 10/07/2019

Thank you for taking the time to respond to the survey, your opinion and comments are very important to us. We greatly appreciate your positive feedback and look forward to assisting you with all your future vehicle needs.


Sincerely,

Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500
CH
Cheryl H.
Flint, MI
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2019 Category: Service
Excellent service
I appreciate your staff’s efficient, professional, friendly service.
Recommended
SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 10/01/2019

Cheryl,


Thank you for taking the time to respond to the survey, your opinion and comments are very important to us. We greatly appreciate your positive feedback and look forward to assisting you with all your future vehicle needs.

Sincerely,

Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500
DR
Daniel R.
Dewitt, MI
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2019 Category: Service
Excellent Service
Received great service. Staff is professional and friendly, and I was in and out in a reasonable amount of time.
Recommended
SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 10/01/2019

Daniel,


Thank you for taking the time to respond to the survey, your opinion and comments are very important to us. We greatly appreciate your positive feedback and look forward to assisting you with all your future vehicle needs.

Sincerely,

Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500
MS
Martin S.
Owosso, MI
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019 Category: Service
Oil change
They were quick in completing the on change and recall work
Recommended
SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 09/27/2019

Dear Martin,


Thank you for taking the time to respond to the survey, your opinion and comments are very important to us. We greatly appreciate your positive feedback and look forward to assisting you with all your future vehicle needs.

Sincerely,

Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500
Verified Customer
Clio, MI
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019 Category: Service
Oil Change
I can always call and get an appointment within a day for an oil change allowing me to be in and out in a reasonable amount of time. Which is extremely important when you live such a busy life!
Recommended
SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 09/27/2019

Thank you for taking the time to respond to the survey, your opinion and comments are very important to us. We greatly appreciate your positive feedback and look forward to assisting you with all your future vehicle needs.

Sincerely,


Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500
Verified Customer
Flushing, MI
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019 Category: Service
Oil Change
Service was good and completed within estimated timeframe.
Recommended
SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 09/24/2019

Thank you for taking the time to respond to the survey, your opinion and comments are very important to us. We greatly appreciate your positive feedback and look forward to assisting you with all your future vehicle needs.


Sincerely,

Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500
Verified Customer
Columbiaville, MI
2018 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/09/2019 Category: Service
Oil change/tire rotation
Oil change and tire rotation took over an hour and a half with an appointment.
SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 09/10/2019

Thank you for taking the time to respond to the survey, your opinion is extremely important to us. These surveys are vital to the growth of our dealership with the manufacturer. We strive to provide the best service possible and unfortunately at times we come up short. If there is anything we can do to change your opinion with your visit please do not hesitate to contact me directly. Thank you for you business, we greatly appreciate you. Have a great rest of the week.

 

Sincerely,

Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500
CJ
Cathy J.
Flint, MI
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2019 Category: Service
Lalalala Idk
Thanks for asking
Recommended
SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 09/09/2019

Hello Cathy,


Thank you for taking the time to respond to the survey, your opinion is extremely important to us. These surveys are vital to the growth of our dealership with the manufacturer. We strive to provide the best service possible and unfortunately at times we come up short. If there is anything we can do to change your opinion with your visit please do not hesitate to contact me directly. Thank you for you business, we greatly appreciate you. Have a great rest of the week.

 

Sincerely,

Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500
LW
Laura W.
Grand Blanc, MI
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
Professional and great service
I’m thrilled to have my car detailed, at 7 years old my Tucson looks nearly new.
Recommended
SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 09/09/2019

Hello Laura,

Thank you for taking the time to respond to the survey, your opinion and comments are very important to us. We greatly appreciate your positive feedback and look forward to assisting you with all your future vehicle needs.  


Sincerely,


Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500