Overview

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5rating 4.4

492 Reviews

ReScore Reviews™ (16)

ReScore
Overall Rating 4.3125025/5Overall Rating 4.3125025/5Overall Rating 4.3125025/5Overall Rating 4.3125025/5rating 4.3125025
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
87% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


CM
Carmen M.
Waterford, MI
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Oil change
I really appreciated the extra service that I received
DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 02/19/2019

Carmen, 
Thank you so much for taking the time to fill out the survey.  We appreciate the positive feedback and look forward to assisting with all your future vehicle needs.

Dave Lucas
Fixed Operations Manager
Randy Wise Hyundai
810-230-2500

Verified Customer
Fenton, MI
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2019 Category: Service
Not personal
Better 4-5 years ago.

PB
Paula B.
Flint, MI
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
?
Very timely matter and efficient.
DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 02/19/2019

Paula,
Thank you so much for taking the time to fill out the survey.  We appreciate the positive feedback and look forward to assisting with all your future vehicle needs.

Dave Lucas
Fixed Operations Manager
Randy Wise Hyundai
810-230-2500

Verified Customer
Flint, MI
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
Services
Friendly helpful staff
DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 02/13/2019

Austin,
Thank you so much for taking the time to fill out the survey.  We appreciate the positive feedback and look forward to assisting with all your future vehicle needs.

Dave Lucas
Fixed Operations Manager
Randy Wise Hyundai
810-230-2500

MW
Mildred W.
Flint, MI
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Service
I scheduled service for a recall campaign for the air bag control unit and Lube, Oil and Filter.
The work was done in the estimated time frame and was done well.
I was given a courtesy ride home and back for my car right away.
The price was reasonable.
Overall it was a good experience.
SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 02/01/2019

Hi Mildred,

Thank you so much for taking the time to fill out the survey.  We appreciate the positive feedback and look forward to assisting with all your future vehicle needs.

Sincerely,

Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500

AC
Alfred C.
Fenton, MI
2014 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
accomadative, friendly
always gets the job done right, on time
SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 02/01/2019

Hi Alfred,

Thank you so much for taking the time to fill out the survey.  We appreciate the positive feedback and look forward to assisting with all your future vehicle needs.

Sincerely,

Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500

Verified Customer
Flint, MI
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2019 Category: Service
Oil change
Great
DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 01/28/2019

Dear Randi,
Thank you for taking the time to respond to the survey, your opinion is very important to our continuous growth. We strive to make sure all our customers receive a 5 star visit each and every time. If there is anything we can do to make sure your visit to service is always a 5 star visit please do not hesitate to contact me directly. Thank you again for your response and your business. 

Dave Lucas
Fixed Operations Manager
Randy Wise Hyundai
810-230-2500

JR
James R.
Flint, MI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Excellent, as always
Excellent service as always.
DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 01/28/2019

Dear James,
Thank you so much for taking the time to fill out the survey.  We appreciate the positive feedback and look forward to assisting with all your future vehicle needs.

Dave Lucas
Fixed Operations Manager
Randy Wise Hyundai
810-230-2500

BT
Barry T.
Flushing, MI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Hassle Free Service
I made an appointment and when I arrived they were ready to and finished in less than an hour.
DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 01/28/2019

Dear Barry,
Thank you so much for taking the time to fill out the survey.  We appreciate the positive feedback and look forward to assisting with all your future vehicle needs.

Dave Lucas
Fixed Operations Manager
Randy Wise Hyundai
810-230-2500

DT
David T.
Flint, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
Jim Johnson
Jim Johnson did everything he could do to get me in a very nice vehicle even though i am in a Crazy situation.They are very professional and honest with you thanks alot i love my 2015 Chrysler 200 s
DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 02/13/2019

David,
Thank you so much for taking the time to fill out the survey.  We appreciate the positive feedback and look forward to assisting with all your future vehicle needs.

Dave Lucas
Fixed Operations Manager
Randy Wise Hyundai
810-230-2500

Verified Customer
Brighton, MI
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Service department is great!
Always attentive to the customers and going above and beyond.
DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 01/21/2019

Dear Katrina,
Thank you so much for taking the time to fill out the survey.  We appreciate the positive feedback and look forward to assisting with all your future vehicle needs.

Dave Lucas
Fixed Operations Manager
Randy Wise Hyundai
810-230-2500

Verified Customer
Grand Blanc, MI
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Excellent Service
Great service. Excellent professionalism
DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 01/21/2019

Dear Muhammad,
Thank you so much for taking the time to fill out the survey.  We appreciate the positive feedback and look forward to assisting with all your future vehicle needs.

Dave Lucas
Fixed Operations Manager
Randy Wise Hyundai
810-230-2500

DH
David H.
Fenton, MI
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/10/2019 Category: Service
It OK to come here.
This place need to fix the parking lot.
DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 01/21/2019

Dear David,
Thank you for taking the time to respond to the survey. Your opinion and business is extremely important to us. We strive to make sure that all our customers receive a 5 star treatment with every visit when in for service. I apologize for the lack of the 5 star visit that you may have experienced. It is very important to us that we do everything to make sure you are completely satisfied with your service visit. If there is anything our service team can do in the future to help reach our goal please do not hesitate to reach out to me directly. Thank you again for your time and have a great week.

Dave Lucas
Fixed Operations Manager
Randy Wise Hyundai
810-230-2500

Verified Customer
Flushing, MI
2013 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2019 Category: Service
Greeted quickly.
Good service, as always.
DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 01/21/2019

Dear Robert,
Thank you so much for taking the time to fill out the survey.  We appreciate the positive feedback and look forward to assisting with all your future vehicle needs. A 5 star visit is always our goal and if there is anything we can do in the future for us to reach that goal please do not hesitate to contact me directly. Thank you again for your time and business, have a great week.

Dave Lucas
Fixed Operations Manager
Randy Wise Hyundai
810-230-2500

Verified Customer
Mount Morris, MI
2005 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Always send your vehicle to your dealership
You get knowledgeable staff and avoid all the nonsense from independent shops.
DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 01/14/2019

Pengseng,
Thank you so much for taking the time to fill out the survey.  We appreciate the positive feedback and look forward to assisting with all your future vehicle needs.

Dave Lucas
Fixed Operations Manager
Randy Wise Hyundai
810-230-2500

BA
Brian A.
Flint, MI
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Nearby
Took me I on time and got out when told.
DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 01/14/2019

Brian,
Thank you so much for taking the time to fill out the survey.  We appreciate the positive feedback and look forward to assisting with all your future vehicle needs.

Dave Lucas
Fixed Operations Manager
Randy Wise Hyundai
810-230-2500

Verified Customer
Arvada, CO
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Honest service. Not trying to sell me something I dont need.
Great company. Will continue to work with them in the future for subsequent vehicles.
SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 01/03/2019

Thank you so much for taking the time to fill out the survey.  We appreciate the positive feedback and look forward to assisting with all your future vehicle needs.

Sincerely,


Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500

DM
David M.
Ortonville, MI
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/27/2018 Category: Service
15k check up
Good service
DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 01/02/2019

David,
Thank you so much for taking the time to fill out the survey.  We appreciate your feedback and we always strive to make sure all our customers have a 5 Star visit. If there is anything we can do to help you get to a 5 star visit. Thank you again and we look forward to assisting with all your future vehicle needs.

Dave Lucas
Fixed Operations Manager
Randy Wise Hyundai
810-230-2500

Verified Customer
Flint, MI
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Service
Friendly service
Nice staff, always helpful.
DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 01/02/2019

Kenneth,
Thank you so much for taking the time to fill out the survey.  We appreciate the positive feedback and look forward to assisting with all your future vehicle needs.

Dave Lucas
Fixed Operations Manager
Randy Wise Hyundai
810-230-2500

RC
Robert C.
Goodrich, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Good experience
We had to purchase a vehicle for our son so he would have one when he came home from college. Jim Johnson helped us out and found a good deal on a used car with low mileage. Thank you so much.
DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 12/20/2018

Robert,
Thank you so much for taking the time to fill out the survey.  We appreciate the positive feedback and look forward to assisting with all your future vehicle needs.

Dave Lucas
Fixed Operations Manager
Randy Wise Hyundai
810-230-2500