Rapco Automotive Centers


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

523 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
Latest Review 11 months ago

SHANNON K. on 12/01/2016
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"Awesome service! "
Fast work done well and great customer service as well.
Vehicle: Hyundai Sonata
Service Date: 11/28/2016
Review Created: 12/01/2016 05:34 AM
PETER D. on 11/30/2016
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"Great customer service "
Amazing service from the moment you walk in the door. Counter staff remembered my name after only one visit. Only shop I would take my truck to.
Vehicle: Chevrolet Colorado
Service Date: 11/25/2016
Review Created: 11/30/2016 11:07 AM
Eran B. on 11/30/2016
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Eran said the business did everything they said they would do and everything was on time as scheduled.
Vehicle: Ford C-Max
Category: Service
Service Date: 10/31/2016
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
Tom C. on 11/30/2016
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Tom said the service was awesome, quick and they don't overcharge.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 11/04/2016
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
Hope B. on 11/30/2016
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Hope said she is happy and satisfied with the service.
Vehicle: Chevrolet Aveo
Category: Service
Service Date: 11/02/2016
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
Samuel M. on 11/25/2016
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Samuel said he had good service from this business.
Vehicle: Ford Pickup
Category: Service
Service Date: 11/17/2016
Review Created: 11/25/2016
This review was collected via phone interview by Customer Research Inc.
WILLIAM W. on 11/23/2016
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"Outstanding Customer Service!"
My car already had one headlight out when I turned it on the other evening and the second one was out, as well. So, two headlights out, it was 5:20pm, and dark. I drove the 10 minutes to Rapco with the hope that it would still be open or someone would be there. I've never been there before, but drive past it every day to and from work. Fortunately, the door was open and even though they were closed, the manager took pity on me and agreed to install two new headlights. He even drove to a parts store to pick them up because he was out of my light model.

I can't tell you how great it feels to know there are people out there who will go the extra step in helping a customer. I'll be sure to go back there when I have car issues and highly recommend it.
Vehicle: Toyota Prius
Service Date: 11/21/2016
Review Created: 11/23/2016 07:50 AM
Mike and Jason G. at Rapco Automotive Centers responded on 11/23/2016

Hi William and thanks for that beautiful letter. We certainly appreciate you taking the time to write it. Even I am impressed with that effort by my staff, but not surprised. We hope you do return and send some friends so we can continue to impress. 

SHELLY M. on 11/22/2016
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"Thank you for AWESOME service!"
The team at Rapco is amazing...you can always rest assured that their work will be completed quickly, but very efficiently.
Vehicle: Kia Soul
Service Date: 10/25/2016
Review Created: 11/22/2016 09:23 AM
LARRY B. on 11/17/2016
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"Always Excellent Service!!"
The team at Rapco always take good care of us. Treat us like family. Would highly recommend to everyone.
Vehicle: Infiniti Q50
Service Date: 11/15/2016
Review Created: 11/17/2016 03:05 AM
Mike and Jason G. at Rapco Automotive Centers responded on 11/17/2016

Thank you Larry. It's been our pleasure helping you and Donna for all these years.

SINA S. on 11/16/2016
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"Location & all staff are great to work with. "
Location and staff are great to work with.
Vehicle: Ford Taurus
Service Date: 11/14/2016
Review Created: 11/16/2016 09:36 AM
Nicole A. on 11/15/2016
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Nicole said the promise time was 2 hours but she was in and out within 1 hour.
Vehicle: Nissan Altima
Category: Service
Service Date: 11/11/2016
Review Created: 11/15/2016
This review was collected via phone interview by Customer Research Inc.
Al G. on 11/11/2016
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Al said he would recommend this business and Steve was great.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 10/31/2016
Review Created: 11/11/2016
This review was collected via phone interview by Customer Research Inc.
WILLIAM J M. on 11/10/2016
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"Flexible"
Very helpful
Vehicle: Subaru Impreza
Service Date: 10/27/2016
Review Created: 11/10/2016 02:33 AM
GUILLERMO O. on 11/02/2016
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"Friendly and honest! They are excellent and fast! "
They are the best and they truly care about your car(s) Their mechanics know what they're doing! Excellent place.
Vehicle: Honda CR-V
Service Date: 11/01/2016
Review Created: 11/02/2016 07:08 AM
Mike and Jason G. at Rapco Automotive Centers responded on 11/03/2016

Thank you Elizabeth and Guillermo for that great review. Always a pleasure seeing both of you.

STORER D. on 10/31/2016
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"State Inspection"
RAPCO provided its usual great service at a reasonable price
Vehicle: Land Rover Range Rover
Service Date: 10/28/2016
Review Created: 10/31/2016 07:53 AM
Mike and Jason G. at Rapco Automotive Centers responded on 10/31/2016

Thank you for the 5-star reviw and we thank you for your continued trust.

Rebecca C D. on 10/31/2016
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Rebecca said the business always fits her in, they do a great job, and she hasn't had any problems.
Vehicle: Nissan Altima
Category: Service
Service Date: 10/29/2016
Review Created: 10/31/2016
This review was collected via phone interview by Customer Research Inc.
Brandon P. on 10/29/2016
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Brandon said this business got the work completed quickly and they were cheap. The employee he dealt with gave him a ride home.
Vehicle: Pontiac G6
Category: Service
Service Date: 10/24/2016
Review Created: 10/29/2016
This review was collected via phone interview by Customer Research Inc.
Mike and Jason G. at Rapco Automotive Centers responded on 10/31/2016

Thanks for the 5 star review, Brandon. We never mind shuttling our customers home, but just for your info... we like to be known as "reasonable", not "cheap"

DANEA J. on 10/28/2016
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"Car nightmare"
Everyone is friendly and efficient! What I loved most is that they took the time to explain to me everything that was going on with my car and I didn't feel like they were trying to get over like other mechanical shops. I'd definitely recommend there services to friends, family, and neighbors.
Vehicle: Nissan Maxima
Service Date: 10/25/2016
Review Created: 10/28/2016 06:34 AM
Mike and Jason G. at Rapco Automotive Centers responded on 10/28/2016

Thanks, Danea, for taking the time to write such a lovely review. We are happy to be here for you and are looking forward to helping you and your friends in the future 

Kimberly R. on 10/28/2016
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Spoke with Tom. He said he has been to this business before and they do a good job.
Vehicle: Ford Mustang
Category: Service
Service Date: 10/26/2016
Review Created: 10/28/2016
This review was collected via phone interview by Customer Research Inc.
Robin N. on 10/24/2016
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Robin said the business went step by step over his vehicle. They explained what needed to been done. They also advised him on what should be done first and provided prices.
Vehicle: BMW 530i
Category: Service
Service Date: 10/21/2016
Review Created: 10/24/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 523 in total