Rapco Automotive Centers

Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

523 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
Latest Review over 1 year ago

Reviews


SK
SHANNON K.
Bryn Mawr, PA
Hyundai Sonata
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12/01/2016
Awesome service!
Fast work done well and great customer service as well.

PD
PETER D.
Drexel Hill, PA
Chevrolet Colorado
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11/30/2016
Great customer service
Amazing service from the moment you walk in the door. Counter staff remembered my name after only one visit. Only shop I would take my truck to.

EB
Eran B.
Wynnewood, PA
Ford C-Max
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11/30/2016 Category: Service
Eran said the business did everything they said they would do and everything was on time as scheduled.
This review was collected via phone interview by Customer Research Inc.

TC
Tom C.
Lansdowne, PA
Hyundai Santa Fe
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11/30/2016 Category: Service
Tom said the service was awesome, quick and they don't overcharge.
This review was collected via phone interview by Customer Research Inc.

HB
Hope B.
Broomall, PA
Chevrolet Aveo
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2016 Category: Service
Hope said she is happy and satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

SM
Samuel M.
Philadelphia, PA
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2016 Category: Service
Samuel said he had good service from this business.
This review was collected via phone interview by Customer Research Inc.

WW
WILLIAM W.
Media, PA
Toyota Prius
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11/23/2016
Outstanding Customer Service!
My car already had one headlight out when I turned it on the other evening and the second one was out, as well. So, two headlights out, it was 5:20pm, and dark. I drove the 10 minutes to Rapco with the hope that it would still be open or someone would be there. I've never been there before, but drive past it every day to and from work. Fortunately, the door was open and even though they were closed, the manager took pity on me and agreed to install two new headlights. He even drove to a parts store to pick them up because he was out of my light model.

I can't tell you how great it feels to know there are people out there who will go the extra step in helping a customer. I'll be sure to go back there when I have car issues and highly recommend it.
Mike and Jason G. from Rapco Automotive Centers

Hi William and thanks for that beautiful letter. We certainly appreciate you taking the time to write it. Even I am impressed with that effort by my staff, but not surprised. We hope you do return and send some friends so we can continue to impress. 


SM
SHELLY M.
Bala Cynwyd, PA
Kia Soul
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11/22/2016
Thank you for AWESOME service!
The team at Rapco is amazing...you can always rest assured that their work will be completed quickly, but very efficiently.

LB
LARRY B.
Havertown, PA
Infiniti Q50
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11/17/2016
Always Excellent Service!!
The team at Rapco always take good care of us. Treat us like family. Would highly recommend to everyone.
Mike and Jason G. from Rapco Automotive Centers

Thank you Larry. It's been our pleasure helping you and Donna for all these years.


SS
SINA S.
Darby, PA
Ford Taurus
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11/16/2016
Location & all staff are great to work with.
Location and staff are great to work with.

NA
Nicole A.
Mc Kees Rocks, PA
Nissan Altima
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11/15/2016 Category: Service
Nicole said the promise time was 2 hours but she was in and out within 1 hour.
This review was collected via phone interview by Customer Research Inc.

AG
Al G.
Havertown, PA
Chevrolet Silverado 1500
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11/11/2016 Category: Service
Al said he would recommend this business and Steve was great.
This review was collected via phone interview by Customer Research Inc.

WM
WILLIAM J M.
Drexel Hill, PA
Subaru Impreza
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11/10/2016
Flexible
Very helpful

GO
GUILLERMO O.
Wynnewood, PA
Honda CR-V
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11/02/2016
Friendly and honest! They are excellent and fast!
They are the best and they truly care about your car(s) Their mechanics know what they're doing! Excellent place.
Mike and Jason G. from Rapco Automotive Centers

Thank you Elizabeth and Guillermo for that great review. Always a pleasure seeing both of you.


SD
STORER D.
Haverford, PA
Land Rover Range Rover
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10/31/2016
State Inspection
RAPCO provided its usual great service at a reasonable price
Mike and Jason G. from Rapco Automotive Centers

Thank you for the 5-star reviw and we thank you for your continued trust.


RD
Rebecca C D.
Upper Darby, PA
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2016 Category: Service
Rebecca said the business always fits her in, they do a great job, and she hasn't had any problems.
This review was collected via phone interview by Customer Research Inc.

BP
Brandon P.
Drexel Hill, PA
Pontiac G6
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10/29/2016 Category: Service
Brandon said this business got the work completed quickly and they were cheap. The employee he dealt with gave him a ride home.
This review was collected via phone interview by Customer Research Inc.
Mike and Jason G. from Rapco Automotive Centers

Thanks for the 5 star review, Brandon. We never mind shuttling our customers home, but just for your info... we like to be known as "reasonable", not "cheap"


DJ
DANEA J.
Havertown, PA
Nissan Maxima
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10/28/2016
Car nightmare
Everyone is friendly and efficient! What I loved most is that they took the time to explain to me everything that was going on with my car and I didn't feel like they were trying to get over like other mechanical shops. I'd definitely recommend there services to friends, family, and neighbors.
Mike and Jason G. from Rapco Automotive Centers

Thanks, Danea, for taking the time to write such a lovely review. We are happy to be here for you and are looking forward to helping you and your friends in the future 


KR
Kimberly R.
Linwood, NJ
Ford Mustang
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10/28/2016 Category: Service
Spoke with Tom. He said he has been to this business before and they do a good job.
This review was collected via phone interview by Customer Research Inc.

RN
Robin N.
Philadelphia, PA
BMW 530i
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2016 Category: Service
Robin said the business went step by step over his vehicle. They explained what needed to been done. They also advised him on what should be done first and provided prices.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 523 in total