Red McCombs Superior Hyundai


Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1372 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.25/5rating 1.25rating 1.25rating 1.25rating 1.25
91% Would Recommend
100% Business Response
Latest Review 2 days ago
David Z. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personnel "
Mr. Eddie Gamez has always been very kind in handling our concerns and the repairs are done within a timely manner.
Vehicle: 2007 Hyundai Veracruz
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/18/2018 05:45 PM
LES G., SERVICE DIRECTOR at Red McCombs Superior Hyundai responded on 01/20/2018

Thank you for your review and feedback. It's good to hear Eddie is taking care of your service needs. We appreciate your business.

Les Goslin
Service Director
210-256-5357
Jaime W. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department is great"
They are soo accommodating! One problem though, the online booking is not good!
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/18/2018 04:18 PM
LES G., SERVICE DIRECTOR at Red McCombs Superior Hyundai responded on 01/20/2018

Thank you for your review and feedback. I'm sorry the scheduling is not very user friendly. The scheduling service is a third party company Hyundai uses, we have notified them of the issues, hopefully they will make improvements. We appreciate your business.

Les Goslin
Service Director
210-256-5357
Lydia C. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer "
Prompt courteous service.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/17/2018 09:06 AM
LES G., SERVICE DIRECTOR at Red McCombs Superior Hyundai responded on 01/20/2018

Thank you for your review, we appreciate your business.

Les Goslin
Service Director
210-256-5357
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Excellent
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 06:17 PM
LES G., SERVICE DIRECTOR at Red McCombs Superior Hyundai responded on 01/20/2018

Thank you for the great review, we appreciate your business.

Les Goslin
Service Director
210-256-5357
Alex G. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Fast quality service
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 02:26 PM
LES G., SERVICE DIRECTOR at Red McCombs Superior Hyundai responded on 01/20/2018

Thank you for your review, we appreciate your business.

Les Goslin
Service Director
210-256-5357
Josephine P. on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
I appreciate that it is easy to get an appointment,
Also, the shuttle service is helpful to get me back to work when my car is being serviced.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/16/2018 07:19 AM
LES G., SERVICE DIRECTOR at Red McCombs Superior Hyundai responded on 01/20/2018

Thank you for your review, we appreciate your business.

Les Goslin
Service Director
210-256-5357
Nancy L. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service as always"
They always treat my son with up most respect and great service even when I can't go. I appreciate that very much.
Vehicle: 2015 Hyundai Equus
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/15/2018 04:02 PM
LES G., SERVICE DIRECTOR at Red McCombs Superior Hyundai responded on 01/16/2018

Thank you for your review and kind words, it is our pleasure to serve you. We appreciate your business.

Les Goslin
Service Director
210-256-5357
Leticia B. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service in the service department. Namely Eddie Gamez"
Great customer service in the service department. Eddie Gamez and his service team are awesome!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/15/2018 11:08 AM
LES G., SERVICE DIRECTOR at Red McCombs Superior Hyundai responded on 01/15/2018

Thank you for your review, it's great to hear Eddie is taking good care of your service needs.

Les Goslin
Service Director
210-256-5357
Dolores F. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Department."
Very happy with my visit - Service department took me in right before closing. Assisted my with great service and details of my visit were met.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 12/27/2017
Service Type: Maintenance
Review Created: 01/13/2018 06:53 PM
LES G., SERVICE DIRECTOR at Red McCombs Superior Hyundai responded on 01/15/2018

Thank you for your review and the kind words, we appreciate your business.

Les Goslin
Service Director
210-256-5357
Kathy C. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service!"
Parts and service is fast and staff are very caring & professional! Thumbs up for the great service you provide!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/13/2018 10:23 AM
LES G., SERVICE DIRECTOR at Red McCombs Superior Hyundai responded on 01/15/2018

Thank you for the excellent review, we appreciate your business.

Les Goslin
Service Director
210-256-5357
Verified Customer on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/12/2018 02:16 PM
LES G., SERVICE DIRECTOR at Red McCombs Superior Hyundai responded on 01/12/2018

Thank you for the great review, we appreciate your business.

Les Goslin
Service Director
210-256-5357
Rachel T. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service dept"
Always a great experience w this service department.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/12/2018 01:13 PM
LES G., SERVICE DIRECTOR at Red McCombs Superior Hyundai responded on 01/12/2018

Thank you for the excellent review, we appreciate your business.

Les Goslin
Service Director
210-256-5357
Raymond M. on 01/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Repairs"
Always willing to do any repairs to our Sonata. So far they have repaired our car with ease.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/10/2018 01:23 PM
LES G., SERVICE DIRECTOR at Red McCombs Superior Hyundai responded on 01/11/2018

Thank you for your review, we appreciate your business.

Les Goslin
Service Director
210-256-5357
Verified Customer on 01/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Job done"
Fixed hood opening problem(replaced cable). Did a recall replacement. Aligned headlights. Checked factory installed radio component, but a minor problem remains.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/04/2018
Service Type: Repair
Review Created: 01/10/2018 12:59 PM
LES G., SERVICE DIRECTOR at Red McCombs Superior Hyundai responded on 01/11/2018

Thank you for your review, we appreciate your business.

Les Goslin
Service Director
210-256-5357
John C. on 01/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"hyundai"
need to improve on time for oil change
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/06/2018
Service Type: Repair
Review Created: 01/10/2018 12:02 PM
LES G., SERVICE DIRECTOR at Red McCombs Superior Hyundai responded on 01/11/2018

Thank you for your review and feedback, it is important for us to hear from our customers. Our oil change service includes a multi point inspection, our goal is a one hour turn around for the service. On your last visit a factory recall inspection was performed which added additional time. We know you time is valuable and will work hard to get you out as quickly as possible for any services needed. We appreciate your business.

Les Goslin
Service Director
210-256-5357
Norma C. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service"
Great customer service, in and out in a timely manner!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/10/2018 11:28 AM
LES G., SERVICE DIRECTOR at Red McCombs Superior Hyundai responded on 01/11/2018

Thank you for the excellent review, we appreciate your business.

Les Goslin
Service Director
210-256-5357
Yolanda M. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Service was great and fast. Staff were amazing.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 01/02/2018
Service Type: Maintenance
Review Created: 01/10/2018 10:24 AM
LES G., SERVICE DIRECTOR at Red McCombs Superior Hyundai responded on 01/11/2018

Thank you for your review, we appreciate your business.

Les Goslin
Service Director
210-256-5357
Delonna A. on 01/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Review"
It was good just needs to have a place close by to eat breakfast
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 01/02/2018
Service Type: Maintenance
Review Created: 01/10/2018 02:56 AM
LES G., SERVICE DIRECTOR at Red McCombs Superior Hyundai responded on 01/10/2018

Thank you for your review and feedback.

Les Goslin
Service Director
210-256-5357
Monica E. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Service is great!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/08/2018 06:34 PM
LES G., SERVICE DIRECTOR at Red McCombs Superior Hyundai responded on 01/09/2018

Thank you for the great review, we appreciate your business.

Les Goslin
Service Director
210-256-5357
Verified Customer on 01/08/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great"
Customer service is great.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 12/28/2017
Service Type: Maintenance
Review Created: 01/08/2018 03:08 PM
LES G., SERVICE DIRECTOR at Red McCombs Superior Hyundai responded on 01/09/2018

Thank you for your review, we appreciate your business.

Les Goslin
Service Director
210-256-5357
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