Redford Auto Service Ctr


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

220 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review 11 days ago

TIM H. on 04/08/2018
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"Shelly "
Love the fact that Jim goes out of his way to help save you money. Very refreshing not to feel taken advantage of.
Vehicle: Land Rover Freelander
Service Date: 03/09/2018
Review Created: 04/08/2018 10:20 AM
LYNN L. on 04/05/2018
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"Honesty and Integrity "
Jim came highly recommended to me by a close friend who had all his auto work done by Jim for over 20 years. I have been using Jim for over 2 years for all the work on my car, my wife's car, our 2 daughter's cars and my granddaughter's car.

What else can I say!
Vehicle: Oldsmobile Aurora
Service Date: 02/20/2018
Review Created: 04/05/2018 11:55 AM
JASON A. on 04/03/2018
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"Quality of work."
Outstanding service and quality of work. Very trustworthy.
Vehicle: Jeep Wrangler
Service Date: 03/29/2018
Review Created: 04/03/2018 07:39 PM
Peto C. on 03/29/2018
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Peto said his overall experience was great. They are good, very nice and understanding. However, he told them the vehicle was not going in drive and reverse and there was an issue with the turn signals and they just fixed the turn signals.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 03/27/2018
Review Created: 03/29/2018
This review was collected via phone interview by Customer Research Inc.
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Christopher J. at Redford Auto Service Ctr responded on 03/31/2018

Peto,

Thank you for your kind words, if there was a misunderstanding please bring the vehicle back and we can make the additional repairs. 

Thank you
~Redford Auto Service Center

Linda F. on 03/29/2018
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Spoke with Tracy. She said the staff was very nice and helpful.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 03/01/2018
Review Created: 03/29/2018
This review was collected via phone interview by Customer Research Inc.
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Christopher J. at Redford Auto Service Ctr responded on 03/31/2018

Linda,

As a family run business we strive to be accommodating and helpful. 

Thank you,
~Redford Auto Service Center

Angie A. on 03/27/2018
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Angie said Jim was very professional and got her vehicle in right way. It was a good place to go for service.
Vehicle: Ford Escape
Category: Service
Service Date: 02/23/2018
Review Created: 03/27/2018
This review was collected via phone interview by Customer Research Inc.
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Christopher J. at Redford Auto Service Ctr responded on 03/28/2018

Angie,

As a family owned and operated business we always strive to provide the best service in a timely manner.

Thank you,
Redford Auto Service Center

SHARON L. on 03/23/2018
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"The good old fashion friendly customer service!T"
The pricing is reasonable and honest. The work is done well the first time and I don't have to make several trips regarding the same thing. Will definitely come back for service.
Vehicle: Dodge Caliber
Service Date: 03/22/2018
Review Created: 03/23/2018 06:33 AM
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Christopher J. at Redford Auto Service Ctr responded on 03/23/2018

Sharon, 

Thank you for your kind endorsement, being a family run business makes it easy to do the job correctly. We are glad to have you as a returning customer and pledge to keep up the good work.

Thank you,
~Redford Auto Service Center

Bill D. on 03/23/2018
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Bill said the business did good work and he was happy with the service. He also said he will be a repeat customer.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 02/22/2018
Review Created: 03/23/2018
This review was collected via phone interview by Customer Research Inc.
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Christopher J. at Redford Auto Service Ctr responded on 03/27/2018

Bill,

Thank you for your kind endorsement we appreciate your return business.

Thank you,
Redford Auto Service Center

CARL M. on 03/22/2018
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"Learned my lesson "
Took my wife’s Silhouette to a quick oil change place. Days later oil was leaking in the driveway. Redford Auto corrected what the other shop messed up. I won’t let another shop work on the Silhouette.
Vehicle: Oldsmobile Silhouette
Service Date: 02/28/2018
Review Created: 03/22/2018 10:05 AM
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Christopher J. at Redford Auto Service Ctr responded on 03/22/2018

Carl,

Thank you for your kind endorsement! We strive to bring quality service as a family owned business.

Thank you
~Redford Auto Service Center

Jonnae B. on 03/22/2018
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Jonnae said her service was great. They were quick and nice.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 02/21/2018
Review Created: 03/22/2018
This review was collected via phone interview by Customer Research Inc.
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Christopher J. at Redford Auto Service Ctr responded on 03/22/2018

Jonnae,

Thank you, as a family run business we strive to provide the best service in a timely manner.

Thank you,
~

Tashina G. on 03/22/2018
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Tashina said the business is good and the staff takes good care of her vehicle.
Vehicle: Buick LeSabre
Category: Service
Service Date: 02/21/2018
Review Created: 03/22/2018
This review was collected via phone interview by Customer Research Inc.
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Christopher J. at Redford Auto Service Ctr responded on 03/22/2018

Tashina,

We strive to make all of our customers very happy, that is why we have the best gaurantee in the area.

Thank you,
~Redford Auto Service Center

Tim F. on 03/22/2018
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Tim said he had to go back to the facility and everything was resolved.
Vehicle: Saturn VUE
Category: Service
Service Date: 02/28/2018
Review Created: 03/22/2018
This review was collected via phone interview by Customer Research Inc.
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Christopher J. at Redford Auto Service Ctr responded on 03/22/2018

Tim,

That is why we have the guarantee on our work and why the owner inspects every job before completion.

Thank you,
~Reford Auto Service Center

Zach B. on 12/26/2017
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Zach said the business was helpful and they got things done in a timely manner.
Vehicle: Volkswagen GTI
Category: Service
Service Date: 12/21/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Ron V. on 12/15/2017
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Ron said he would recommend this business.
Vehicle: Ford F-150
Category: Service
Service Date: 12/12/2017
Review Created: 12/15/2017
This review was collected via phone interview by Customer Research Inc.
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Christopher J. at Redford Auto Service Ctr responded on 12/22/2017

Ron,

Thank you for your support, we appreciate the business especially around the holidays!

Thank you,
~Redford Auto Service Center

Japheus S. on 12/14/2017
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Japheus said he would recommend this business for service.
Vehicle: Chevrolet Laguna
Category: Service
Service Date: 12/12/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
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Christopher J. at Redford Auto Service Ctr responded on 12/22/2017

Japheus,

Thank you for your business we appreciate all of our customers especially at the holidays.

Thank you,
~Redford Auto Service Center

CARL M. on 12/10/2017
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" Dependable service "
Scheduled an oil change online took my Bonneville SSEi in. Redford Auto got me in perform the service quickly. It is the dependable service that redford auto gives that keeps my car on the road. I don’t let anyone else work on my cars. Keeps my fleet of three dependable.
Vehicle: Pontiac Bonneville
Service Date: 12/08/2017
Review Created: 12/10/2017 08:35 AM
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Christopher J. at Redford Auto Service Ctr responded on 12/11/2017

Carl,

Glad that you like our online options. We are pleased to keep your fleet running and your continued patronage.

Thank you,
~Redford Auto Service Center

Paulette N. on 11/25/2017
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Paulette said this business had to order parts for her vehicle and when they couldn't get a hold of her the first time they called again and left her a message. The work was done right away and efficiently. They did good work very quickly. She was very happy because everything was great.
Vehicle: Ford Mustang
Category: Service
Service Date: 11/16/2017
Review Created: 11/25/2017
This review was collected via phone interview by Customer Research Inc.
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Christopher J. at Redford Auto Service Ctr responded on 11/29/2017

Paulette,

We appreciate your kind words. We strive to keep our local community safely on the road.

Thank you,
~Redford Auto Service Center

Les F. on 11/24/2017
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Spoke with Lessie. He said everything was excellent. He did not have any complaints. Everything came out perfectly.
Vehicle: Ford Taurus
Category: Service
Service Date: 11/21/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
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Christopher J. at Redford Auto Service Ctr responded on 11/26/2017

Les,

We are glad that you are pleased with your service. Thank you for your patronage!

Thank you,
~Redford Auto Service Center

FRED P. on 11/19/2017
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"Professional work"
Great trustworthy service!
Vehicle: Ford Focus
Service Date: 11/17/2017
Review Created: 11/19/2017 10:02 AM
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Christopher J. at Redford Auto Service Ctr responded on 11/20/2017

Fred,

We appreciate your business and strive to be the best.

Thank you,
~Redford Auto Service Center

Julie S. on 11/16/2017
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Julie said her overall experience has been great.
Vehicle: Buick Electra
Category: Service
Service Date: 11/10/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
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Christopher J. at Redford Auto Service Ctr responded on 11/21/2017

Julie,

We are very pleased that you had a great experience we appreciate your business.

Thank you,
~Redford Auto Service Center

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