Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

( 48 Reviews )

98% Would Recommend
Latest Review 10 days ago


Matt B.
Mazda 3
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/26/2017 Category: Service
Matt said he was passing through the area and he decided to get his emission test done. He called this business and they said they could help him. When he arrived at the facility they told him they do not do emission tests. He then asked to have a part changed. After he waited for one and a half hours he was told they could not order the part after they said they could. He would have appreciated it if they had informed him about what they were able to do up front and how long he would have to wait.
This review was collected via phone interview by Customer Research Inc.
Dan & Lori M. from Redland Repairs Inc responded on 05/02/2017

Matt called and inquired if we could State Inspect and change a O2 sensor on his Car. I said yes to both. When he arrived he asked for a State inspection and a Emission test and to have a O2 sensor changed. He explained that was why He needed a O2 sensor changed. We told him we could only Do the state Inspection and change the O2 sensor. Mat did not have the sensor. We tried to locate a sensor but could not until the next morning. He did not to wait so we assemble his car . We did not charge him for anything.

Dan & Lori Montgomery
Redland Repairs Inc
(435) 673-4287

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