99% Would Recommend
Latest Review 1 day ago
Dave W. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Flowmaster installed"
Fast service and great customer service.

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Vehicle: Ram 1500
Service Date: 12/08/2017
Review Created: 12/09/2017 11:10 PM
Tiger L. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Borla CatBack Exhaust Sustem on Toyota 4Runnet"
Went to muffler shop at 8 am. Jerry have me an estimate of the installation cost of the Borla CatNack Exhaust sustem for my Toyota 4Runner. Dave was an expert and finished the job in less than an hour. He also fixed a minors problem with the tailpipe which was touching the rear number. He had to cut and weld the bracket to allow for the clearance needed. Very professional. Final cost was exactly as estimated plus a 10% discount for AAA membership. Excellent service. Will recommend highly the Muffler Shop to anyone needing muffler service. Thanks again to Jerry and Dave for a wonderful experience.
Vehicle: Toyota 4Runner
Service Date: 12/06/2017
Review Created: 12/07/2017 09:21 PM
Joyce W. on 12/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Again, great staff and service"
I have no fear in using The Muffler Shop for service and repair on my car. They are an honest company and do not try to get you to have additional work done and was not previously indicated. I'll continue to use them. They're also nice people, and their location is very convenient. I can go next door for lunch (and to gamble if so inclined) while my car is being serviced..
Vehicle: Lincoln Town Car
Service Date: 11/28/2017
Review Created: 12/02/2017 10:57 AM
Frank C. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"These guys ar the best!"
Jerry, Dave and the techs are the best. They did recent work on my 2008 Scion XB and saved me a lot of money. Due to my own neglect I could have really damaged my engine but these guys caught the problem just in time.
Vehicle: Scion xB
Service Date: 11/17/2017
Review Created: 11/20/2017 07:12 PM
Michael L. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are friendly, and mostly I trust them because I know they care."
Everyone there is great! Being a senior....I truly believe they treat me like their own grandmother! They take care of my car and I know they wouldn't send me out on the streets and highways if I had a bad repair job!! I feel safe knowing The Muffler Shop took care of my problems.
Vehicle: Toyota 4Runner
Service Date: 11/10/2017
Review Created: 11/18/2017 11:03 AM
Dave B., Owner at The Muffler Shop responded on 11/20/2017

Hello Michael,

Thank you for taking the time to share your thoughts with us we appreciate it very much.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Judy K. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2005 Buick "
Muffler Shop Mechanics are outstanding. Best prices in Henderson/Las Vegas. They never overcharge or try to up-sell/add-on. Jerry is very knowledgeable and thorough when explaining service/repairs. Great service - fair prices.
Vehicle: Toyota Camry
Service Date: 11/06/2017
Review Created: 11/08/2017 08:02 AM
Terri G. on 11/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
". Great"
Great customer service, very nice, on time, accurate, fast, and they don't try to sell you things you don't need.
Vehicle: Toyota Corolla
Service Date: 11/06/2017
Review Created: 11/06/2017 11:14 PM
Dave B., Owner at The Muffler Shop responded on 11/20/2017

Thank you Terri,

We know you have many choices for auto repair and it is our honor to be chosen to work on your vehicles.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
John A. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service"
The shop provides outstanding service. They keep you informed on the status of your vehicle.
Vehicle: GMC Pickup
Service Date: 11/03/2017
Review Created: 11/06/2017 12:02 PM
Dave B., Owner at The Muffler Shop responded on 11/20/2017

Thank you John,

It is great to hear we are meeting your expectations.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Bob B. on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick, Dignoise and fast repair, Great service as always"
Had a battery light on and was pressed for time mid afternoon dropped by just to see if they could look at it. They did and said they could do the repair that afternoon. Was in and out in less 2 hours Bad alternator These guys do great work at a reasonable price.
Vehicle: Chevrolet Silverado 1500
Service Date: 11/02/2017
Review Created: 11/05/2017 07:15 PM
Dave B., Owner at The Muffler Shop responded on 11/20/2017

Thanks Bob,

We are grateful for your kind comments.  

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Robert P. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly customer service. "
Very friendly and professional, and let you know what you need to do and how much it's going to cost.
Vehicle: Chevrolet Chevy Express
Service Date: 10/31/2017
Review Created: 11/02/2017 01:23 PM
Dave B., Owner at The Muffler Shop responded on 11/20/2017

Hello Robert,

Your kind words are greatly appreciated, thank you.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
David C. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Engine light "
Great job
Vehicle: Jeep Patriot
Service Date: 10/31/2017
Review Created: 11/01/2017 07:53 PM
Dave B., Owner at The Muffler Shop responded on 11/20/2017

Thank you David,

We appreciate you taking the time to review us.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Elizabeth M. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service"
As always appreciate the honest service at the Muffler Shop.
Vehicle: Chevrolet Tahoe
Service Date: 10/12/2017
Review Created: 10/15/2017 10:26 AM
Dave B., Owner at The Muffler Shop responded on 10/20/2017

Hi Elizabeth,

Thank you for taking the time to share your thoughts we appreciate it very much.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Corky G. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"This is by Far, thee best shop around...."
Always Great Service in a Timely fashion. The work done is Always FirstClass... wouldn’t go anywhere else...
Vehicle: Ram 1500
Service Date: 09/11/2017
Review Created: 10/09/2017 06:37 AM
Dave B., Owner at The Muffler Shop responded on 10/20/2017

Thanks Corky,

Always a pleasure to have you in the shop.  We appreciate your support and kind comments.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Bryan K. on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The cleanest and honest auto repair shop in town"
Thanks for the quick service and recommendations for future repairs
Vehicle: GMC Yukon
Service Date: 10/03/2017
Review Created: 10/05/2017 08:52 AM
Dave B., Owner at The Muffler Shop responded on 10/20/2017

Thank you Bryan,

We are grateful for your kind words and look forward to seeing you again soon.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Rosalie D. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"140,000 miles & going..."
The secret to extending the use of a vehicle is regular service visits with a reputable & trustworthy Service Co.. My140,000 mile Honda is proof that works! Thanks, The Muffler Shop, for being my chosen Service Co.!
Vehicle: Honda Fit
Service Date: 09/27/2017
Review Created: 10/02/2017 04:47 PM
Dave B., Owner at The Muffler Shop responded on 10/20/2017

Hi Rosalie,

We are thankful for long-term, loyal customers such as you.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Jerry K. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Muffler shop"
Great as usual. I enjoy taking my car there . Super service at a great price,
Vehicle: Ford Ranger
Service Date: 09/27/2017
Review Created: 09/28/2017 04:35 PM
Dave B., Owner at The Muffler Shop responded on 10/20/2017

Thanks Jerry,

Always a pleasure to know we are meeting your expectations.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Bob B. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Full service without the bull Great Shop "
Routine oil Change and Diesel Smog test On time and done right.
Vehicle: Ford F-150
Service Date: 09/22/2017
Review Created: 09/25/2017 06:35 PM
Dave B., Owner at The Muffler Shop responded on 10/20/2017

Hello Bob,

We appreciate your kind comments and look forward to your next visit.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Frank C. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Job"
Jerry & Dave always treat us wonderful. I trust both of my cars to them. Thanks again for the great job. A++++++++++
Vehicle: Chevrolet HHR
Service Date: 09/22/2017
Review Created: 09/23/2017 02:51 AM
Dave B., Owner at The Muffler Shop responded on 10/20/2017

Thank you Frank,

We are grateful for your trust and confidence.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Mr./Ms. D. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Affordable "
Great service as always, cost less than I expected!
Vehicle: Jeep Grand Cherokee
Service Date: 09/15/2017
Review Created: 09/16/2017 11:00 PM
Dave B., Owner at The Muffler Shop responded on 09/20/2017

Thank you,

We are grateful for your kind comments.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Andy P. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service and thanks to Dave & Jerry"
My Toyota Tacoma developed a coolant leak earlier this month and with one call to The Muffler Shop, Jerry and the mechanics there had it fixed within one day. Thank tiu
Vehicle: Toyota Tacoma
Service Date: 09/06/2017
Review Created: 09/12/2017 08:35 PM
Dave B., Owner at The Muffler Shop responded on 09/20/2017

Thanks Andy,

Good to hear everything worked out for you.  We will look forward to your next visit.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Displaying Review 1 - 20 of 1054 in total