Chuck W. on 04/22/2018
"Amazing personal service "
As always, Jerry was very helpful and very informative. He was able to squeeze us in on short notice and no appointment...and had results in a very short time.
Vehicle:
Ford Edge
Service Date:
04/19/2018
Review Created:
04/22/2018 10:12 AM
Rita D. on 04/18/2018
"awesome service "
The Muffler Shop has been taking care of my vehicles for years. For oil changes, to mufflers, to more extensive repairs...they are perfect.
Vehicle:
Porsche 911 Carrera
Service Date:
04/16/2018
Review Created:
04/18/2018 07:38 AM
Twyla J. on 04/16/2018
"Great Service!"
As always, great service and trustworthy technicians which is why I've been coming here for years!
Vehicle:
Chevrolet Silverado SS
Service Date:
04/04/2018
Review Created:
04/16/2018 01:46 PM
Dave B., Owner at The Muffler Shop responded on 04/21/2018
Thanks Twyla,
We appreciate you and your continued support.
Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Chad B. on 04/14/2018
"Always excellent"
I have taken a few of our cars to The Muffler shop. They are always timely and have never disappointed jn their service.
Vehicle:
Acura 3.2TL
Service Date:
04/12/2018
Review Created:
04/14/2018 08:03 AM
Dave B., Owner at The Muffler Shop responded on 04/21/2018
Hello Chad,
We are thankful for your continued support and look forward to seeing you again soon.
Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Angela S. on 04/11/2018
"Great Job"
We have been looking forever for a good auto shop.......who knew that you were just down the road from us. Cleanest shop that we have ever seen! Glad we discovered you.
Vehicle:
Toyota Land Cruiser
Service Date:
02/27/2018
Review Created:
04/11/2018 05:02 PM
Dave B., Owner at The Muffler Shop responded on 04/21/2018
Thanks Angela,
We are grateful for your feedback and comments.
Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Court W. on 04/10/2018
"Friendly helpful staff; great service."
Had to wait for delivery driver with part so a little longer than expected. But as always, a great visit to a great business.
Vehicle:
Cadillac DeVille
Service Date:
04/06/2018
Review Created:
04/10/2018 03:57 PM
Dave B., Owner at The Muffler Shop responded on 04/21/2018
Hi Court,
Please accept my apology for the delay in getting that part for you. Thankfully, everything else went as planned.
Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Ray B. on 03/29/2018
"2006 Jeep Liberty"
Terrific service and top-notch work are the reason I keep bringing my vehicles to the Muffler Shop.
Vehicle:
Jeep Liberty
Service Date:
03/28/2018
Review Created:
03/29/2018 08:13 PM
Dave B., Owner at The Muffler Shop responded on 04/21/2018
Hello Ray,
It is our long-time customers such as yourself that keep us coming in every day.
Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Mr./Ms. H. on 03/26/2018
"The staff is extremely accomodating and knowledgeable."
Jerry is great. He fits me into the schedule whenever he can and provides me with recommendations that is really needed. I trust what Muffler Shop advises and their work is great.
Vehicle:
Dodge Grand Caravan
Service Date:
03/22/2018
Review Created:
03/26/2018 09:09 AM
Dave B., Owner at The Muffler Shop responded on 04/21/2018
Thank you for your kind comments!
Thank you for your business,Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Eric M. on 03/23/2018
"WOW!!!"
I found this place on the internet thru "REPAIR PAL". You could say that I was either "lucky" or "blessed". I'll go with BLESSED! I was frustrated, after talking to the service department of Henderson Hyundai, trying to get a price for a 60K service on my 2014 Sonata. They said it would run between $600-800, depending which level of service I wanted. I found it hard to believe that all the work I saw in the scheduled maintenance manual, inspections & fluid replacements, would cost anywhere near half of what they wanted to charge me. When I called I talked to JERRY. I have to say that our conversation wasn't even a minute long, when I felt my frustrations just go away. I set up an appointment and had the work completed the following week. The price I was quoted was REDICULOUSLY lower than the dealer price, and much lower than all the other estimates I had received prior to calling. The work was completed in just over an hour, and the final price was even less than what he had quoted me. I am so satisfied with the service performed and the attitude they convey. They seem extremely trustworthy and I would recommend them, without a second thought.
Vehicle:
Hyundai Sonata
Service Date:
02/28/2018
Review Created:
03/23/2018 11:29 PM
Dave B., Owner at The Muffler Shop responded on 04/21/2018
Thank you Eric,
Taking care of our customers this way is what we strive for. Thank you for the opportunity to work on your vehicle.
Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Lonnie J. on 03/23/2018
"2007 Sky Check Engine Light"
The Muffler Shop diagnosed the problem quickly and had it resolved in less than two hours.
Vehicle:
Saturn Sky
Service Date:
03/06/2018
Review Created:
03/23/2018 09:15 PM
Dave B., Owner at The Muffler Shop responded on 04/21/2018
Thanks Lonnie,
We are happy this was easily taken care of for you.
Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Todd B. on 03/23/2018
"Great job"
Had a pipe bent to come out in front of the tire new hanger took less then 20 minutes fantastic job
Vehicle:
Dodge Pickup
Service Date:
02/27/2018
Review Created:
03/23/2018 08:45 PM
Dave B., Owner at The Muffler Shop responded on 04/21/2018
Hello Todd,
It is our pleasure to be of service, thanks.
Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Karl H. on 03/23/2018
"Excellent Service"
The staff at the Muffler Shop is second to none. They worked with me to get the exhaust system I wanted. It was a totally custom installation that sounds and performs badass. I highly recommend their products and services and would gladly use them again!
Vehicle:
Hyundai Genesis Coupe
Service Date:
03/20/2018
Review Created:
03/23/2018 08:23 PM
Dave B., Owner at The Muffler Shop responded on 04/21/2018
Hi Karl,
Glad to hear everything worked out to your satisfaction.
Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Mitch S. on 03/23/2018
"Super service"
Great help maintaining your car.
Vehicle:
Ram 1500
Service Date:
03/21/2018
Review Created:
03/23/2018 04:35 AM
Dave B., Owner at The Muffler Shop responded on 04/21/2018
Thanks Mitch,
We are grateful for your kind words.
Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Sue M. on 03/22/2018
"Honest mechanic"
The muffler shop has taken great care of my 2000 Lincoln. Jerry and his staff are wonderful.
Vehicle:
Lincoln Navigator
Service Date:
03/20/2018
Review Created:
03/22/2018 09:48 AM
Dave B., Owner at The Muffler Shop responded on 04/21/2018
Thank you Sue,
We appreciate hearing from you.
Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Sherrie H. on 03/01/2018
"FANTASTIC!"
The quality of work provided by your company is phenomenal and the customer service is totally over the top! I refuse to take my vehicles elsewhere. 5 star rating for sure! Thank for everything!
Vehicle:
Ford Police Interceptor
Service Date:
02/06/2018
Review Created:
03/01/2018 07:25 AM
Rosalie D. on 02/26/2018
"Immediate service needed"
Hearing brake noise is scary. But the Muffler Shop squeezed my vehicle in immediately to access the problem. A repair was needed, but they made sure driving the vehicle was safe & driving wasn't causing additional damage to the vehicle. Then they ordered the part needed & repaired my vehicle the very next day. As busy as this shop is, they aren't too busy to handle an emergency. Great service & honesty is what we are hoping to receive at our chosen vehicle repair shop...And what you will receive at The Muffler Shop!
Vehicle:
Honda Fit
Service Date:
02/08/2018
Review Created:
02/26/2018 10:21 AM
Dave B., Owner at The Muffler Shop responded on 03/20/2018
Hi Rosalie,
It is our pleasure to be of service, glad everything worked out.
Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Bob B. on 02/22/2018
"Short notice awesome"
The service from Dave, Jerry and the crew unbeatable always helpful and above all honest and reliable.
Vehicle:
Ford Explorer Sport Trac
Service Date:
02/20/2018
Review Created:
02/22/2018 07:38 PM
Dave B., Owner at The Muffler Shop responded on 03/20/2018
Thank you Bob,
Your kind words are greatly appreciated. We look forward to your next visit.
Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Joyce W. on 02/21/2018
"Friendly staff, great service, reasonable prices."
We have been so pleased with the service provided by The Muffler Shop that we no longer take our vehicles to the dealerships for maintenance and repair.
Vehicle:
Ford Pickup
Service Date:
02/19/2018
Review Created:
02/21/2018 09:47 AM
Dave B., Owner at The Muffler Shop responded on 02/21/2018
Thank you Joyce,
We're fortunate to have long-time customers such as you. We look forward to your next visit.
Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Jon L. on 02/21/2018
"Friendly Knowledgable Staff"
Jerry is Great, listened to what I was looking for in a performance muffler and explained the difference between manufactures and how the sound of the muffler will change over years. Muffler was installed and sounds great for everyday driving.
Vehicle:
Ram 1500
Service Date:
02/19/2018
Review Created:
02/21/2018 06:23 AM
Dave B., Owner at The Muffler Shop responded on 02/21/2018
Hello Jon,
Thank you for taking the time to share your experience with our shop, we appreciate it.
Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Frank C. on 02/20/2018
"Great job as always"
Jerry, Dave and the technicians are the best. They are keeping my 10 year old Scion XB running like new. Keep up the great work.
Vehicle:
Scion xB
Service Date:
02/19/2018
Review Created:
02/20/2018 11:13 PM
Dave B., Owner at The Muffler Shop responded on 02/21/2018
Thank you Frank,
It is always good to know that our staff is meeting your needs.
Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Displaying Review 1 - 20 of 1093 in total