99% Would Recommend
Latest Review about 13 hours ago
Bob B. on 02/22/2018
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"Short notice awesome"
The service from Dave, Jerry and the crew unbeatable always helpful and above all honest and reliable.
Vehicle: Ford Explorer Sport Trac
Service Date: 02/20/2018
Review Created: 02/22/2018 07:38 PM
Joyce W. on 02/21/2018
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"Friendly staff, great service, reasonable prices."
We have been so pleased with the service provided by The Muffler Shop that we no longer take our vehicles to the dealerships for maintenance and repair.
Vehicle: Ford Pickup
Service Date: 02/19/2018
Review Created: 02/21/2018 09:47 AM
Dave B., Owner at The Muffler Shop responded on 02/21/2018

Thank you Joyce,

We're fortunate to have long-time customers such as you.  We look forward to your next visit.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Jon L. on 02/21/2018
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"Friendly Knowledgable Staff"
Jerry is Great, listened to what I was looking for in a performance muffler and explained the difference between manufactures and how the sound of the muffler will change over years. Muffler was installed and sounds great for everyday driving.
Vehicle: Ram 1500
Service Date: 02/19/2018
Review Created: 02/21/2018 06:23 AM
Dave B., Owner at The Muffler Shop responded on 02/21/2018

Hello Jon,

Thank you for taking the time to share your experience with our shop, we appreciate it.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Frank C. on 02/20/2018
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"Great job as always"
Jerry, Dave and the technicians are the best. They are keeping my 10 year old Scion XB running like new. Keep up the great work.
Vehicle: Scion xB
Service Date: 02/19/2018
Review Created: 02/20/2018 11:13 PM
Dave B., Owner at The Muffler Shop responded on 02/21/2018

Thank you Frank,

It is always good to know that our staff is meeting your needs.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Stephen C. on 02/15/2018
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"Very satisfied"
This is the third vehicle I have taken to the Muffler Shop. Each time the repair has come in less then the estimated price and under the time they told me. I will continue to use there services
Vehicle: Chevrolet Corvette
Service Date: 02/14/2018
Review Created: 02/15/2018 08:06 PM
Dave B., Owner at The Muffler Shop responded on 02/21/2018

Hi Stephen,

Thank you for your kind comments.  We look forward to seeing you again soon.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Court W. on 02/15/2018
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"Cadillac/Dodge"
As always the best service from first contact (Jerry) through technician (Jeremy) to final delivery.
NEVER an over charge, always quality parts and great follow up.
Vehicle: Dodge Dakota
Service Date: 02/12/2018
Review Created: 02/15/2018 12:08 PM
Dave B., Owner at The Muffler Shop responded on 02/21/2018

Thank you Court,

I am always pleased to hear that our staff is taking good care of your needs.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Gary D. on 02/11/2018
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"Quick turnaround "
Took my 2006 Nissan titan to have my cross drill and slotted rotors from PowerStop installed, my oil change and my smog test done all in the same day. Quick turnaround and great customer service. Will continue to take my vehicles there for service work.
Vehicle: Nissan Titan
Service Date: 02/07/2018
Review Created: 02/11/2018 07:15 PM
Creson O. on 02/09/2018
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"Friendly & professional"
Dropped my car off for an oil change, they took care of it & a few other minor things the car had been needing. It was ready earlier than expected & at a great price.
Vehicle: Hyundai Sonata
Service Date: 02/06/2018
Review Created: 02/09/2018 08:10 PM
Dave B., Owner at The Muffler Shop responded on 02/21/2018

Hi Creson,

Please accept our thanks for taking the time to share your thoughts about The Muffler Shop.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Tanny S. on 01/30/2018
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"A Great Place"
Always a pleasure to walk into the office and Dave knows you by name. Have been using The Muffler Shop for years it has always been a great place to work with.
Vehicle: Dodge Pickup
Service Date: 01/30/2018
Review Created: 01/30/2018 09:53 PM
Dave B., Owner at The Muffler Shop responded on 02/21/2018

Thanks Tanny,

We are grateful for our long-time customers like you.  

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Diane P. on 01/30/2018
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"Outstanding"
Excellent service as usual
Vehicle: Hyundai Elantra
Service Date: 01/30/2018
Review Created: 01/30/2018 09:11 PM
Dave B., Owner at The Muffler Shop responded on 02/21/2018

Hello Diane,

Many thanks for your kind comments.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Rose M. on 01/26/2018
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"The Muffler Shop in Henderson, NV a great maintenance shop for your vehicle"
trusted workmanship, always courteous, problems solved
Vehicle: Chevrolet Venture
Service Date: 01/25/2018
Review Created: 01/26/2018 04:57 PM
Dave B., Owner at The Muffler Shop responded on 02/21/2018

Hello Rose,

We appreciate you taking the time to share your thoughts about our shop.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Mitch S. on 01/26/2018
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"Always the best service!"
I have been a customer of the Muffler Shop for over a decade and they never disappoint. Clean shop, friendly and accurate without the need to over reach for things that don't need to be fixed. I appreciate they way they manage their business and care for their customers. I send all my friends to the Muffler Shop
Vehicle: Toyota 4Runner
Service Date: 01/25/2018
Review Created: 01/26/2018 07:28 AM
Dave B., Owner at The Muffler Shop responded on 02/21/2018

Thanks Mitch,

It is long-time customers like you that keep us working hard.  We are grateful for your kind comments.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Bryan K. on 01/11/2018
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"The best customer service is Here!"
I have a fleet of vans for our cleaning company. The only place I trust to take care of them is at The Muffler shop. Dave and his team are very knowledgeable at fixing or replacing anything needed on your car. They are a full service auto repair shop with excellent customer care. I would recommend all my friends and family to them.
Review Created: 01/11/2018 07:59 AM
Dave B., Owner at The Muffler Shop responded on 01/20/2018

Hi Bryan,

It is long-time, loyal customers like you that keep us working hard to take care of your vehicles.  Your comments and referrals are greatly appreciated.

Thank you for your business,

Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Joan L. on 01/10/2018
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"Timely service, wonderful and professional staff."
I have always received excellent service each time I’ve brought my car in for repairs. The staff is courteous, friendly, knowledgeable and professional. It is a pleasure and most reassuring to know that the service recommended is indeed what is needed. The Muffler Shop is an honest business for which I’m grateful.
Vehicle: Lexus GS 350
Service Date: 01/08/2018
Review Created: 01/10/2018 08:13 AM
Dave B., Owner at The Muffler Shop responded on 01/20/2018

Thanks Joan,

We are honored to be selected to work on your vehicles and are thankful for your kind words.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Seth A. on 01/07/2018
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"Daughters truck"
Great service on muffler, cat, tailpipe and diagnostic of battery drain. Thanks!
Vehicle: Chevrolet S10 Pickup
Service Date: 01/05/2018
Review Created: 01/07/2018 07:50 AM
Dave B., Owner at The Muffler Shop responded on 01/20/2018

Hi Seth,

Thank you for sharing the results of your last visit.  Looking forward to seeing you again soon.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Pat H. on 01/05/2018
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"greatest ever"
When the starter went out in my car Jerry took it in the same day . Even though it was late afternoon they figured out the problem and got back to me right away. They are prompt and thorough. The final charges are the same as the estimates given!
Vehicle: Mitsubishi Montero Sport
Service Date: 01/04/2018
Review Created: 01/05/2018 01:02 PM
Dave B., Owner at The Muffler Shop responded on 01/20/2018

Thank you Pat,

We are glad to hear we were able to fix your issue in a timely manner.  

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Rita D. on 01/02/2018
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"The Muffler Shop - 5 Stars *****"
I have been using the Muffler Shop for years. Dave and Jerry are the best. They do everything from oil change to more intricate repairs. I would recommend them for your first evaluation.
Vehicle: BMW X3
Service Date: 12/12/2017
Review Created: 01/02/2018 08:20 AM
Dave B., Owner at The Muffler Shop responded on 01/20/2018

Hello Rita,

Your kind comments are greatly appreciated.  We certainly value our long-time customers like you.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Mary Jean C. on 12/30/2017
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"Personal Service"
As always, my experience was pleasant. I feel like I get personal service rather than being just a number.
Vehicle: Jeep Liberty
Service Date: 12/29/2017
Review Created: 12/30/2017 09:38 PM
Dave B., Owner at The Muffler Shop responded on 01/20/2018

Thanks Mary Jean,

We appreciate your kind words and look forward to seeing you again soon.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Sue M. on 12/26/2017
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"Great service"
Fast appointment scheduling. Car ready when expected. Good service, reasonable cost
Vehicle: Lincoln Navigator
Service Date: 12/13/2017
Review Created: 12/26/2017 08:34 PM
Dave B., Owner at The Muffler Shop responded on 01/20/2018

Thank you Sue,

We are grateful for you taking the time to share your experience.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Diana P. on 12/20/2017
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"Excellent!!"
Fantastic, as usual. Thanks.
Vehicle: Toyota Corolla
Service Date: 12/18/2017
Review Created: 12/20/2017 07:23 AM
Dave B., Owner at The Muffler Shop responded on 12/20/2017

Hello Diana,

We appreciate you taking the time to recommend us, thanks.  Enjoy your holidays.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
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