Reviews
GW
Glenn W.
Henderson, NV
Jeep Patriot
Verified Customer
Great knowledgeable fair and fast service !
This company provides better service than the dealership. Always fair and complete without trying to sell what you don’t need. Communication is top notch calling and texting as needed. And they fully stand behind their work. Great place to take your vehicle!!!
Recommended
KR
Kevin R.
Henderson, NV
Ford Expedition
Verified Customer
Good job
Great job very friendly
Recommended
Verified Customer
Henderson, NV
Ford F-150
Verified Customer
Friendly
I love this place. My grandfather used them and now we do. We have gone here for years. They do great work and it never takes too long and are so friendly and kind! Always straight forward and never try to sell you anything you dont need! Five stars from me! 😁
Recommended
Dave B., Owner from The Muffler Shop responded on 06/10/2019
Thank you for you patronage and the time to post this review. We all miss your grandfater, he was a great individual and a lot of fun.
Thank you for your business,Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
AS
Amie S.
Henderson, NV
Jeep Cherokee
Verified Customer
The Best In Town!!!
I just can't say enough about The Muffler Shop! Very helpful, incredibly professional and they got my car done very quickly! I will definitely share with my family and friends as I won't take my car anywhere else.
Recommended
Dave B., Owner from The Muffler Shop responded on 06/07/2019
Amie "Gangster of Copiers" thank you for the very kind words. Looking forward to meeting your family & friends.
Thank you for your business,Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
V
Valued Customer
Henderson, NV
Ram 1500
Verified Customer
Consistently great service
For the last several years i have sent all of our company vehicles, personal vehicles as well as recommended the Muffler Shop to many friends. When you arrive at the Muffler Shop you will find a clean, organized shop with professional employees. Their communication is clear and they provide an honest reliable service and i have no qualms referring them. Recently, my wife's friend was visiting from Idaho, she mentioned that she had an unusual noise in her car. I called the Muffler Shop and they got her in that day. They diagnosed the problem quickly and made the repairs and she had a safe drive home. The repair costs was less than $100 and if not addressed would have left her stranded on the return trip home...I should mention that the repair shop in Idaho completely missed this problem. WIth summer trips coming up, schedule an appointment with them and feel confident that your vehicle is good for those long hot trips.
Randy D.
Randy D.
Recommended
Dave B., Owner from The Muffler Shop responded on 06/07/2019
We are always happy to assist a great customers out of town guests
Thank you for your business,Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
CB
Chad B.
Henderson, NV
Acura 3.2TL
Verified Customer
Give them a try, you won’t regret it!
Always excellent service!
Recommended
Dave B., Owner from The Muffler Shop responded on 06/07/2019
Appreciate the kind comment and 5 stars Chad
Thank you for your business,Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
TH
Thomas H.
Henderson, NV
Saturn VUE
Verified Customer
service
you guys are the best!!
Recommended
Dave B., Owner from The Muffler Shop responded on 05/28/2019
Thank you Thomas for the kind words and the five stars, always appreciated.
Thank you for your business,Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
FC
Frank C.
Henderson, NV
Nissan Rogue
Verified Customer
Another Great Job
I know my car's are in professional hands with Jerry, Dave and the techs.
Thanks again for a great job.
Thanks again for a great job.
Recommended
Dave B., Owner from The Muffler Shop responded on 05/28/2019
Thank you Frank for stopping in for the brake service & oil change. You are very welcome.
Thank you for your business,Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
Verified Customer
Henderson, NV
Chevrolet Tahoe
Verified Customer
I can always trust them to keep me safe
If The Muffler Shop says you need something done to your vehicle, you do. They have never “run up” my bill just to make money. Every time I take my truck in for repairs they fix the problem. My family has been bringing our vehicles to them for almost twenty years!!! I just can’t say enough good things about them!!!
Recommended
Dave B., Owner from The Muffler Shop responded on 05/28/2019
Thanks to you and your family. Since 2008 you have always been great to work with.
Thank you for your business,Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
RD
Rosalie D.
Las Vegas, NV
Honda Fit
Verified Customer
Honest & efficient
As a female that doesn't know anything about repairing my vehicle, it's important to use a shop that is honest & efficient. The Muffler Shop has provided me with excellent service for over 7 years....or should I say for over 130,000 miles!
Recommended
Dave B., Owner from The Muffler Shop responded on 05/28/2019
Thank you Rose, alway a pleasure taking care of you and your vehicle.
Thank you for your business,Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
JM
James M.
Henderson, NV
Nissan Sentra
Verified Customer
Best customer service
They are very efficient and always friendly and answer an explain all my questions.
Recommended
Dave B., Owner from The Muffler Shop responded on 05/17/2019
Thank you James, we are always here when you need us.
Thank you for your business,Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
JD
Jeff D.
Henderson, NV
Ford Super Duty F-350 SRW
Verified Customer
F-350 Pickup
A/C blower motor went out. Dropped it off with Jerry. 3 hours later it was ready and the pricing was fair. This is why I’ve been going to the Muffler Shop for decades.
Jeff
Jeff
Recommended
Dave B., Owner from The Muffler Shop responded on 05/17/2019
Thank you Jeff for kind words & the many years of loyality to The Muffler Shop.
Thank you for your business,Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
KW
KIm W.
Henderson, NV
Honda CR-V
Verified Customer
Always great, trustworthy service!
We have been coming here for about three years now. The Muffler Shop was recommended by a trusted family friend, and now we won't go anywhere else!
Recommended
Dave B., Owner from The Muffler Shop responded on 05/17/2019
Always a pleasure having you stop in Kim, We really appreciate your contimued support.
Thank you for your business,Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
KB
Kevin B.
Henderson, NV
Dodge Durango
Verified Customer
Great place
Went to the muffle shop with a brand new vehicle looking to get a better sounding exhaust, they knew exactly what I needed for my SUV. The work was done quickly and welds look great. Couldn’t be happier this is my 4th vehicle I’ve taken to them and I’m sure it won’t be the last.
Recommended
Dave B., Owner from The Muffler Shop responded on 05/17/2019
Thank you Kevin, we always enjoy seeing your newest toy and making it sound better. Enjoy the new ride!!!
Thank you for your business,Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
SP
Suzanne P.
Henderson, NV
Cadillac DeVille
Verified Customer
First timer
Shop recommended by the dealership for a repair they would not do. I called, they said bring the car by so they could take a look, gave me a quote, scheduled the repair next day and completed the repairs within a couple of hours. And under the quoted amount. The car seems to run better. I will be back.
Recommended
Dave B., Owner from The Muffler Shop responded on 05/17/2019
Thank you Suzanne for taking the time and giving a great review. We are looking forward to taking care of your Cadillac.
Thank you for your business,Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
DE
Dawn E.
Henderson, NV
Great shop for all your Auto needs
Great service, they get your vehicle done in a timely manner. And the prices are lower than most auto shops.
Recommended
Dave B., Owner from The Muffler Shop responded on 05/06/2019
Thank you Dawn, it is always a pleasure to take care of another great small business. Waterworld Scuba is the best.
http://www.waterworldscuba.com/
Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
DM
David M.
Henderson, NV
Toyota Matrix
Verified Customer
Honest service!
I was given an estimate for $1500 that another shop indicated was necessary for my car. Needing a second opinion, and as we’re recent transplants, I asked around for a recommendation and was given the Muffler Shop. I took the vehicle in and talked with Jerry, who had a tech look it over. There was NOTHING wrong with the car. Thanks guys for your honesty. I’ll be bringing all of my business your way and talking you up to whom ever I can.
Recommended
Dave B., Owner from The Muffler Shop responded on 05/06/2019
Thank you David for taking the time to gives us a great review. Let us know if there is anyone else you would like to meet in town. After 37 years in business we have a great contact list that we trust and refer every day.
Thank you for your business,Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
MS
Mike S.
Henderson, NV
Hyundai Equus
Verified Customer
A Trusted mechanic
Having a quality trustworthy mechanic is a rare catch.
I could have been “taken for a ride”, but the problem was an easy fix for very little $$$.
I could have been “taken for a ride”, but the problem was an easy fix for very little $$$.
Recommended
Dave B., Owner from The Muffler Shop responded on 05/06/2019
Thank you Mike for the very kind words. Let us know if there is anything we can do for you in the future.
Thank you for your business,Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
MB
Matt B.
Henderson, NV
Honda Ridgeline
Verified Customer
Always a great job
Always on time, always fixed right, and always a fair price. What else could you ask for? Oh yeah - friendly folks, too.
Recommended
Dave B., Owner from The Muffler Shop responded on 05/06/2019
Thank you Matt, we love hearing that our clients are happy with us.
Thank you for your business,Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.
NP
Nico P.
Las Vegas, NV
Volkswagen Jetta Sedan
Verified Customer
First time experience
Very convenient for us city employees to just walk across the street. Very quick and easy. I got my rear brake pads done and provided all the information done on receipt. Will definitely come back to do more minor maintenance.
Recommended
Dave B., Owner from The Muffler Shop responded on 04/24/2019
Nico, Our team always appreciates hearing from a 1st time customer. Looking forward to getting to know you and your vehicle a little better.
Thank you for your business,Dave
Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.