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Reed's Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(730 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores
5.0
ReScore Average
93
Net Promoter Score ®

Business Details

About

Auto repair shop offering Full Service & Diesel Repair. Auto repair shop offering Full Service & Diesel Repair.

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(805) 374-9221

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Pacific Time (Us & Canada)
57 Taylor Ct Ste A Thousand Oaks, CA 91360
Reed's Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(730 Reviews)

Verified Customer
Newbury Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
Great!
Been taking my car to Reeds for the last 3 years and their service and prices are always top notch!

AP
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APRIL P.
Newbury Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2025
verified customerVerified Customer
10
Found our new auto mechanic!
Friends recommended this shop to us after our regular repair shop decided to start charging over $200 just to diagnose what the problem is. Liz at the front desk is friendly and John sure knows his stuff! So happy to have an honest local shop for us to count on.

PS
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PAUL S.
Thousand Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2025
verified customerVerified Customer
10
1999 Corvette issues
John went way beyond to find out the problem. Worked over the weekend to find a bad fuel filter was the problem. I highly recommend.
Reed's A. from Reed's Automotive responded on 07/11/2025 09:49 AM

We appreciate you taking the time to share your experience. It's great to hear that John went the extra mile, or should we say, worked extra hours during the weekend! A bad fuel filter can be a sneaky culprit, but it sounds like John was on the case like a detective. Thank you for your recommendation; we’re glad you’re back on the road!


GI
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GREG I.
Thousand Oaks, CA
Chevrolet RV Cutaway
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Excellent Service
Never have I received the service I received from John and Steve and Reeds Automotive, Above and Beyond!! Thank you, will be going back!! Thank you again John and Steve!
Reed's A. from Reed's Automotive responded on 07/08/2025 09:37 AM

Wow, it sounds like John and Steve are redefining "above and beyond" one car at a time! We’re delighted to hear that you had such an exceptional experience at Reed's Automotive. Our team always aims to make car troubles feel like a breeze, not a storm. We look forward to your next visit, where we’ll keep up the daunting task of exceeding your expectations! Safe travels until then!


EC
EUGENE C.
Oak Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
I found the man to be very generous and fair something rare
I found Johnn to be generous and kindand
Reed's A. from Reed's Automotive responded on 07/08/2025 09:37 AM

We're glad to hear you had a positive experience! It sounds like Johnn really put a spark in your visit—generosity and kindness often go hand in hand, just like good oil and a well-running engine. We appreciate you sharing your thoughts and look forward to providing top-notch service next time!


LL
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LEN L.
Thousand Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Reeds is exceptional
John assessed the issues and explained solutions in a straightforward way and I got the vehicle back the same day!
Reed's A. from Reed's Automotive responded on 07/07/2025 09:36 AM

We appreciate your feedback! It's great to hear that John was able to clearly explain the issues and solutions. Getting your vehicle back on the same day is always a win—like finding an extra fry at the bottom of the bag! If you ever need us again, we're here to help with a smile.


JG
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JASON G.
Thousand Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Easy place to get everything done on my cars.
John is a great mechanic. Thorough and knows his stuff. Always a good experience at Reeds. We’ve been going there for years.
Reed's A. from Reed's Automotive responded on 07/02/2025 09:40 AM

It's fantastic to hear about your positive experiences with us! John really does have a knack for keeping those engines purring and making sure you leave with peace of mind. We appreciate your loyalty over the years, and we’re here to continue providing you with that great service you’ve come to expect. Here’s to many more miles together—and maybe a few more tales from the shop!


AW
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ALLEN W.
Simi Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Excellent service
They fixed my car quickly. Reedsis the best place to go. They are honest and always keep me informed about my car.
Reed's A. from Reed's Automotive responded on 07/02/2025 09:40 AM

It's fantastic to hear that your car was fixed in a jiffy! We like to think of ourselves as the speedsters of the automotive world, minus the capes, of course. Honesty and communication are key for us, so we're glad that's coming through loud and clear. Keep enjoying those smooth drives, and remember, we're just a pit stop away when your car needs a little TLC!


Verified Customer
Winnetka, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
My new trusty mechanic!
It can be really tough nowadays to find a reliable mechanic with reasonable prices, but I got lucky with Reed’s. I will definitely be coming back, and would recommend to everyone in the Thousand Oaks area.
Reed's A. from Reed's Automotive responded on 06/29/2025 09:41 AM

We're glad to hear that we've become your go-to place for auto care! Finding a reliable mechanic can feel like searching for a unicorn, so it’s great to know we passed the test. We appreciate your recommendation and look forward to keeping your vehicle in tip-top shape. Drive safe out there!


KM
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KRIS M.
Newbury Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
An Automotive Repair Shop You Can Rely On and Trust for the Lifetime of Your Car
This local business owner, John Williams, had been in this business since he was a teenager. He has scruples and morals and is really just a great guy to know. Once, facing an expensive major fix on my Mazda, (central computer module which his shop diagnosed) he told us that it should still be covered by our warranty even though we had had the car for 10 years. That meant giving up a very sweet payday since we had to visit the mfg dealership instead. It’s the kind of guy he is. Another time a repair was performed and a week later some fluid started leaking all over our driveway. I called on a Saturday. He told me to bring it in immediately. I did so and he inspected it on the spot, saw it was the wrong part and fixed it for free. He also have be a bucket of special automotive soap to make driveway spotless again. This is the kind of guy you want to develop a relationship with. Very trustworthy shop and competent.
Reed's A. from Reed's Automotive responded on 06/26/2025 09:41 AM

It's wonderful to hear that you've experienced our dedication to honesty and trustworthiness firsthand. It sounds like John truly went above and beyond, not only saving you some cash but even throwing in a bucket of soap to keep your driveway spotless – that’s what we call a two-for-one special! We appreciate you sharing your story about the importance of good morals and service in this industry. Having a local mechanic you can rely on makes all the difference, and it’s great to know we’re hitting the mark. Long-lasting relationships are what we aim for, and we’re glad to have you as part of our community!


MP
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MARIA P.
Oak Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
I’ve always had a good experience at Reed’s
I’ve been to Reed’s in the past and knew I needed service again for several issues. John was extremely helpful in breaking down what should be done right away and make plans for when to address other problems. I’ve always had a good experience here.
Reed's A. from Reed's Automotive responded on 06/25/2025 09:39 AM

We're glad to hear you had another positive experience with us! It's great to know that John was able to help you prioritize your vehicle's needs—after all, there's no need for a "car crisis" when we can create a plan. We appreciate your continued trust in us for your automotive services. Here’s to keeping your ride in tip-top shape!


Verified Customer
Newbury Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Auto service
Reed’s Automotive completed the service quickly and efficiently on my Jeep! John answered all my questions about the needed repairs.
Reed's A. from Reed's Automotive responded on 06/16/2025 09:41 AM

We're delighted to hear that your Jeep received speedy and efficient service! It's always our goal to keep things rolling smoothly and to ensure you're informed along the way. John's expertise is certainly a valuable asset to the team, and we appreciate you recognizing that. Happy driving!


KC
KYLE C.
Port Hueneme, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
A mechanic you can TRUST.
Everyone wants a mechanic that they can trust to look after the best interests of their vehicle, while respecting their budget. This is the place! No work that your car doesn’t need, and everything performed to keep you and your family in a safe and reliable vehicle. Fast and reliable service, I’m a customer for life!
Reed's A. from Reed's Automotive responded on 06/11/2025 09:41 AM

We appreciate your glowing review! It’s always wonderful to know we’re hitting the mark when it comes to trust, budget, and keeping you and your family safe on the road. Our mechanics are here to ensure your car stays in tip-top shape without throwing a wrench in your wallet. We’re ecstatic to have you on board for the long haul—consider us your car’s BFF (Best Fixer Forever)!


Verified Customer
Westlake Village, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Great service. On time & great value!!
Great service. Quality work. Very nice folks running the shop!
Reed's A. from Reed's Automotive responded on 05/27/2025 09:39 AM

We're glad to hear that you enjoyed your experience with us! We pride ourselves on providing quality work with a side of good humor. Our team is dedicated to making every visit a pleasant one, and it’s always refreshing to know we’re hitting the mark. Come by anytime; we’re here to keep you and your vehicle happy!


LG
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LEO G.
Tarzana, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Emergency repair
Liz and John were very nice in helping me fix my ford f-150. My bearings broke on the passenger side and they happened to be the closest mechanic near me and within one day they got it fixed and overall were very honest with the repair fees.
Reed's A. from Reed's Automotive responded on 05/26/2025 09:38 AM

We're glad to hear that Liz and John were able to save the day for your Ford F-150! Nothing like a quick fix to keep you rolling smoothly. We always strive for honesty—there's no room for hidden fees when you're trying to keep those bearings in check. If you ever find yourself in need of mechanical magic again, know that we’re just around the corner!


Displaying Review 1 - 15 of 730 in total
Service Coupons and Posts
We’re thrilled to hear you had a fantastic experience! 🚗✨ Quick service and a wallet-friendly price? Now that's what we call a win-win! Thanks for trusting Reed's Automotive with your ride. We're always here to help! #AutoRepair #CustomerSatisfaction
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We're thrilled to hear your 9-year-old Kia is back on the road & running like new! 🚗✨ Big shoutout to John for working his magic. Thanks for trusting us with your ride! Keep cruising! #ReedsAutomotive #CarCare
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Big thanks for the love! 🚗💨 John works his magic just like a wizard with cars! We're thrilled we could revive your Chevy in record time. Your recommendation means the world to us! ✨ #5StarService #AutoMagic
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We appreciate the shout-out! 🚗✨ At Reed's Automotive, we treat your vehicle like our own because we know it's more than just a car—it's your trusty sidekick! Thanks for the recommendation! #AutoCare #TrustReeds
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Big thanks for the glowing review! We're thrilled you appreciated our thorough inspection and speedy service. Donald and John are always ready to keep your ride in tip-top shape! 🚗✨ We’re here whenever you need us! #ReedsAutomotive #ServiceWithASmile
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