Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

268 Reviews

99% Would Recommend
86% Business Response
Latest Review 4 days ago

Reviews


RF
ROSE F.
Thousand Oaks, CA
Toyota Supra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
my visit
It was a great visit, everyone was friendly and the oil change was done promptly . I was on my way.

Rose
Reed's A. from Reed's Automotive responded on 02/14/2019

It is always good to see you Rose. 


Verified Customer
Thousand Oaks, CA
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019
Always great service
The guys let me leave my vehicle early and take great care of my car in an efficient amount of time.
Reed's A. from Reed's Automotive responded on 02/12/2019

We are always glad to help out. Thank you for coming in. 


DC
DAVID C.
Thousand Oaks, CA
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019
Great service
Always satisfied with Ihe service I get and what I pay for. Cant say enough good about this shop.
Reed's A. from Reed's Automotive responded on 02/05/2019

Thank you, David. We are glad we were able to repair the issue.


GF
GREG F.
Westlake Village, CA
Ford Bronco
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
trust
Friendly, knowledgeable and willing to explain what needs to be done.
Reed's A. from Reed's Automotive responded on 01/25/2019

Thank you Greg. We do love seeing that beautiful Bronco. 


Verified Customer
Camarillo, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Good Job
I have always trusted Reed's and have not be let down. They do a great job.
Reed's A. from Reed's Automotive responded on 01/25/2019

Thank you. It is always good to see you. 


JW
James W.
Thousand Oaks, CA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
James said they were very good.
This review was collected via phone interview by Customer Research Inc.
Reed's A. from Reed's Automotive responded on 01/23/2019

Thank you James. It is always good to see you and your wife. 


CS
CW S.
Westlake Village, CA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Sets the bar for Professionalism
Starting issue...
Checked the battery and alternator, replaced the faulty starter for a very reasonable fee.
Then there is the wonderful need to upgrade the fuel lines due to the addition of alcohol to the gas (who's idea was that?).
Without this upgrade my vintage fuel lines would be consumed by the alcohol, fouling the fuel pump and carburetor.
Downside to this being the need to remove the gas tank to do the fuel line upgrade, rather time consuming .
Last January they did the drivers' side fuel lines. Now that the passengers' side is done I can use both gas tanks.
Reed's A. from Reed's Automotive responded on 01/21/2019

Thank you for the kind word's, CW. Glad to see that good ol' truck still going strong. 


RG
RON G.
Thousand Oaks, CA
Ford Ranchero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
Great service
Thank You John, great service
Reed's A. from Reed's Automotive responded on 01/21/2019

Your welcome, Ron. We always love to see the vehicle's you bring in. 


TK
TIM K.
Moorpark, CA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
Consistently the best
They seem to always,go the,extra mile to help.
Reed's A. from Reed's Automotive responded on 01/21/2019

Glad we are always here to help out, Tim.


JW
JAMES W.
Thousand Oaks, CA
Lincoln Mark LT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Excellence, cannot be explained in "a few words". You qualify for the "excellence title". Thank you.
I trust your services when I drive my vehicle. Again, thank you! Use my entire name if you like as I do appreciate the entire operation of "REED'S".
Reed's A. from Reed's Automotive responded on 01/02/2019

Thank you James, It is always good to see you. Gald we are able to keep your truck running good. 


ED
ERIC D.
Newbury Park, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018
Great customer service and highly skilled mechanics
Great place good mechanics always looking out for the customers. I want to thank those guys for all the hard work they do on my truck..
Reed's A. from Reed's Automotive responded on 12/26/2018

Thanks Eric. Have a great holiday. 


JC
JOHN C.
Thousand Oaks, CA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018
Service
Great service and they stand behind their work.
Reed's A. from Reed's Automotive responded on 12/17/2018

Thank you John. It is always good to see and talk with you. 


Verified Customer
Calabasas, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Love Reed’s
If it wasn’t for Reed’s my mustang would not have passed smog. Great place, people, price.
Reed's A. from Reed's Automotive responded on 12/12/2018

GLAD WE WERE ABLE TO YOU OUT. 


MR
MATT R.
Newbury Park, CA
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
Great service
Always good reliable service I can trust from these guys!
Reed's A. from Reed's Automotive responded on 12/10/2018

Thank you, Matt. It is always good to see you. 


MG
MARK G.
Thousand Oaks, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Terrific Service
Quick and courteous service at a reasonable price!
Reed's A. from Reed's Automotive responded on 12/06/2018

It was great to have met you Mark. Thank you for coming in.


BM
BOBBY M.
Calabasas, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Excellent customer service!!
The team at Reed’s is extremely friendly and trustworthy. I love an honest mechanic and have only used Reed’s to work on my truck. I recently just put a new 350 engine and they did a stellar job!!
Reed's A. from Reed's Automotive responded on 11/30/2018

Awesome Bobby. We are happy you love your new engine! 


Verified Customer
Thousand Oaks, CA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Wouldn’t go anywhere else!
Everyone here is great!
Reed's A. from Reed's Automotive responded on 11/28/2018

Thank you. Bummed I missed seeing you. 


CV
CARLOS V.
Calabasas, CA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Great Customer service
Great service
Reed's A. from Reed's Automotive responded on 11/19/2018

Thank you Carlos. It was great to have met you. 


JS
JORDAN S.
Oak Park, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Top notch customer service
Thanks Donald for your help
Reed's A. from Reed's Automotive responded on 11/19/2018

Your welcome, no worries. 


RR
RAY R.
Newbury Park, CA
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Reed's make noise in the wind. Memorable!
They laughed at my jokes and fixed my car. What more could I ask for? My car problem was my emergency. Looking into what was the problem was something they dealt with in that same sense of urgency. Nice people, nice process, nice outcome. You should try them! I don't do computers well so you can pass this along! Ray
Reed's A. from Reed's Automotive responded on 11/14/2018

It was good to see you, Ray. We always love to hear good jokes. 
Glad the truck is working well. Take care. 


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