ReScore Reviews™ (26)

ReScore
Overall Rating 4.1153846/5Overall Rating 4.1153846/5Overall Rating 4.1153846/5Overall Rating 4.1153846/5rating 4.1153846
Original
Overall Rating 2.23077/5Overall Rating 2.23077/5rating 2.23077rating 2.23077rating 2.23077
95% Would Recommend
100% Business Response
Latest Review about 5 hours ago
James H. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close to office"
No Comment
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/13/2017
Service Type: Maintenance
Review Created: 12/15/2017 11:08 AM
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Devin S., Customer Relations Manager at Reliable Hyundai responded on 12/15/2017

Thank you for the feedback! We look forward to doing business with you again! 

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921
Donald R. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
You get personal service from the staff
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 12/11/2017
Service Type: Maintenance
Review Created: 12/15/2017 07:55 AM
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Devin S., Customer Relations Manager at Reliable Hyundai responded on 12/15/2017

Thank you for the five-star rating! We really appreciate you taking the time to leave us this review! We look forward to working with you again! 

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921
James W. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dash instrument panel, temp gauge"
Great
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/14/2017 05:59 PM
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Devin S., Customer Relations Manager at Reliable Hyundai responded on 12/15/2017

Thank you for the positive feedback! We are glad to hear that you are satisfied with the service that was provided! We look forward to doing business with you again in the future!

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921
Doug E. on 12/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service on my Genesis"
Issues with mobile app in booking appointment. Finally had to call. App needs to be fixed. Updated to latest version and still would not "book" appointment. All else was great as always.
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 12/12/2017
Service Type: Maintenance
Review Created: 12/14/2017 12:46 PM
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Devin S., Customer Relations Manager at Reliable Hyundai responded on 12/14/2017

Thank you for the feedback! We will have our technical team look into the problem you encountered! We look forward to working with you again! 

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921
Heather B. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"On time"
They always listen to my concerns and have my vehicle serviced in a timely manner.
Vehicle: 2017 Hyundai Azera
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/14/2017 08:40 AM
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Devin S., Customer Relations Manager at Reliable Hyundai responded on 12/14/2017

Thank you for the great feedback! We are glad to hear that you were satisfied with our service department! We look forward to working with you again!

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921
Helen T. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Survey"
Friendly and timely
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 12/11/2017
Service Type: Maintenance
Review Created: 12/13/2017 11:05 AM
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Devin S., Customer Relations Manager at Reliable Hyundai responded on 12/14/2017

Thank you for the kind words and the five-star rating! We look forward to doing business with you again!

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921
Susan S. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledgeable and courteous service reps"
Austin, the service rep at my appointment, answered all my questions about future service needs/mileages and differences in requirements for servicing between my 2014 Hyundai Accent and my former 2003 Accent. Thank you, Susan Stevens
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/12/2017 08:36 PM
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Devin S., Customer Relations Manager at Reliable Hyundai responded on 12/14/2017

Thank you for such kind and positive feedback! We are glad to hear that you were satisfied with your service advisor: Austin, as he truly is an asset to our team! We look forward to working with you again!

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921
Verified Customer on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Thanks for a job well done!
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/12/2017 05:43 PM
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Devin S., Customer Relations Manager at Reliable Hyundai responded on 12/14/2017

Thank you for the positive feedback and the five-star rating! We look forward to working with you time and time again in the future!

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921
Thomas N. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Satisfied"
Fast professional service. Very satisfied.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/12/2017 04:42 PM
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Devin S., Customer Relations Manager at Reliable Hyundai responded on 12/14/2017

Thank you for all the kind words! We are glad to hear you are satisfied with our service department! We look forward to working with you again during your next service visit! 

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921
Tommy S. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department"
Always have a pleasant experience when going in for service. Austin is very personable and very knowledgeable.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/08/2017
Service Type: Repair
Review Created: 12/12/2017 11:15 AM
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Devin S., Customer Relations Manager at Reliable Hyundai responded on 12/12/2017

Thank you for all of the positive feedback! We are very glad to hear that you are satisfied with Austin as he is truly an asset to our team! We look forward to working with you again during your next service visit! 

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921
Shannon B. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service from Beginning to End"
Really good customer service with keeping the customer informed of the progress. I was impressed!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/12/2017 12:16 AM
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Devin S., Customer Relations Manager at Reliable Hyundai responded on 12/12/2017

Thank you for the great feedback! We are satisfied to hear that you were impressed with our service department! We look forward to working with you again during your next service visit! 

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921
Verified Customer on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Service was done in a timely manner
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/11/2017 03:41 PM
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Devin S., Customer Relations Manager at Reliable Hyundai responded on 12/12/2017

Thank you for the positive feedback! We are glad we were able to get you back on the road in a timely manner! We look forward to working with you again during your next service visit! 

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921
Verified Customer on 12/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service"
I like
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/02/2017
Service Type: Repair
Review Created: 12/08/2017 06:04 PM
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Devin S., Customer Relations Manager at Reliable Hyundai responded on 12/11/2017

Thank you for the positive feedback! We look forward to working with you again in the future! 

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921
Gary B. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Well done"
Austin does a great job.He acts as if he actually enjoys his job.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 12/06/2017
Service Type: Repair
Review Created: 12/08/2017 11:43 AM
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Devin S., Customer Relations Manager at Reliable Hyundai responded on 12/09/2017

Thank you for the positive feedback and the five-star rating! We are glad to hear that you are satisfied with Austin, as he is truly an asset to our team! We look forward to working with you again!

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921
Verified Customer on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
It was fast, friendly, and affordable.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/07/2017 05:47 PM
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Devin S., Customer Relations Manager at Reliable Hyundai responded on 12/08/2017

Thank you for the positive feedback and all the kind words! We are glad to hear you were satisfied with your recent service visit! We look forward to seeing you again!

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921
Terri S. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality, fast service!"
Always good, fast service at this dealership. I especially like coming out to a clean, washed car! Thank You!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/07/2017 11:44 AM
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Devin S., Customer Relations Manager at Reliable Hyundai responded on 12/07/2017

Thank you for the great feedback! We are glad to hear that you are satisfied with your recent service visit! Thank you for being a returning customer of ours, we look forward to working with you time and time again! 

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921
Verified Customer on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Easy scheduling. The maintenance department was friendly, prompt and fully explained the additional services needed.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/07/2017 10:33 AM
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Devin S., Customer Relations Manager at Reliable Hyundai responded on 12/07/2017

Thank you for all the positive feedback! We are glad you were able to schedule your appointment with ease! We look forward to being just as friendly and prompt with you next time! 

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921
Verified Customer on 12/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"sonata"
i want to be put on "normal usage" maintenance schedule for my 2.4 gdi if ok with hyundai.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/06/2017 02:50 PM
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Devin S., Customer Relations Manager at Reliable Hyundai responded on 12/07/2017

Thank you for the feedback! If you would like to speak with Hyundai please call 1(800)-633-5151. We look forward to working with you again!

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921
Verified Customer on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"👌🏼"
Good service as always I can't complain
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/06/2017 05:39 AM
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Devin S., Customer Relations Manager at Reliable Hyundai responded on 12/07/2017

Thank you for the five-star rating and the positive feedback! We look forward to working with you again!

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921
David D. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Blake was there for us. "
Waiting area nice with games/papers/food and snacks. Makes the wait go quickly.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/28/2017
Service Type: Maintenance
Review Created: 12/04/2017 06:35 PM
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Devin S., Customer Relations Manager at Reliable Hyundai responded on 12/05/2017

Thank you for the great feedback! We are glad to hear that you were satisfied with Blake and the waiting area! We will see you again during your next service visit!

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921
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