Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

104 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


SJ
Steven J.
San Angelo, TX
Ford F-150
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05/22/2018 Category: Service
Spoke with Steven's wife. She said they would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JC
Jean C.
San Angelo, TX
Mercedes-Benz C-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Jean said the employees were nice. She was pleased with her service.
This review was collected via phone interview by Customer Research Inc.

SG
Sunni G.
Blackwell, TX
Toyota Sequoia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Sunni said the service was good. The employees were friendly and the work was good.
This review was collected via phone interview by Customer Research Inc.

EA
Estella A.
Midland, TX
Lincoln MKZ
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Estella said her experience with the business was excellent and she was very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

JA
Justin A.
San Angelo, TX
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Justin said the business was easy, straight forward and they did exactly what they said they would do.
This review was collected via phone interview by Customer Research Inc.
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Shane B. from Ric Henry's Auto Service

Thanks Justin! We appreciate the feed back!


CY
Christy Y.
San Angelo, TX
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
expert knowledge and care
We have 6 cars that we regularly take to Ric Henry and we are continually satisfied with the service and professionalism. the cars range from a 2014 Honda CRV to a 1977 Volkswagon beetle and they can handle just about anything. we always feel well taken care of and they go the extra mile to explain everything clearly. We used to always take our cars to the dealership, but now we appreciate this personable, local service.
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Shane B. from Ric Henry's Auto Service

Thank you Christy!


MC
MICHAEL C.
San Angelo, TX
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Service Review
Only place I take my truck , reservations and turn around time has always been excellent work performed has always been timely and priced right
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Shane B. from Ric Henry's Auto Service

Thank you very much for the kind words!


PM
PEGGY M.
San Angelo, TX
Lexus RX 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Exceptional customer care
I called in at 8 am needing a battery and a ride to work. They were able to accommodate both. They also picked me up at lunch and the car was ready to go.

DB
David B.
Austin, TX
GMC Savana Cargo Van
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
David said the employees were quick. They got the parts in and he thought the work would take a couple of days but it was done within 24 hours. The employees called him with updates. They had good communication.
This review was collected via phone interview by Customer Research Inc.

JJ
JESSE J.
San Angelo, TX
Mercedes-Benz ML500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Reliable and efficient service and personnel
Reliable and efficient service as well as courteous and caring personnel
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Shane B. from Ric Henry's Auto Service

Thank you very much Mr. Jurado!
Ric


GD
Gerrit D.
San Angelo, TX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Gerrit said the business did a good job with his vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.

EG
Eli G.
San Angelo, TX
BMW 3 Series
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04/07/2018
They are welcoming and very nice
Usually when I go to a automotive place they are really rude , but when I came here it was great! They were really nice , understand and welcoming. They contacted me throughout the process of fixing my car so I could be updated. I would reallly recommend this to anyone , and it’s the best automotive place that I’ve been too.

JI
Judy I.
San Angelo, TX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Judy said the staff were all very nice. She was updated on the status of her service and getting the parts. They stayed on top of the service and it was nice to find someone to work on her vehicle that she trusts. There aren't many businesses in town that work on her type of vehicle, and she'll go there again.
This review was collected via phone interview by Customer Research Inc.

GC
George C.
New Braunfels, TX
Ford F-150
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04/06/2018 Category: Service
George said he likes this facility, it has good people and they do great work.
This review was collected via phone interview by Customer Research Inc.

MM
Margie M.
San Angelo, TX
Mercedes-Benz E350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Margie said the business' services were excellent. Their personal service was amazing.
This review was collected via phone interview by Customer Research Inc.

MJ
Marty J.
Eldorado, TX
Ford Expedition
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Marty said the service was really good. They were nice and it was fixed in 1 day.
This review was collected via phone interview by Customer Research Inc.

SS
Sam S.
Goodfellow Afb, TX
Mitsubishi Eclipse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Sam said they were the most professional business he found in the area.
This review was collected via phone interview by Customer Research Inc.

SA
Steven A.
San Angelo, TX
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Steve said the business finished in a timely manner and he was very pleased.
This review was collected via phone interview by Customer Research Inc.

SM
Sandra M.
San Angelo, TX
Volvo XC70
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Sandra said the business took good care of her. The employees got her in on short notice. They finished really fast.
This review was collected via phone interview by Customer Research Inc.

CM
Charlie M.
San Angelo, TX
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Charlie said they did a good job.
This review was collected via phone interview by Customer Research Inc.