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Ric Henry's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(714 Reviews)
91
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Score Details

5 stars
92%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

Visit Ric Henry's Auto Service for your car services and auto repair need. We have served the San Angelo community since 1992, and take pride in offering it the highest trained technicians and mechanics. We keep our shop stocked with the most important fluids and parts, so most repairs and services can be completed within one day. Visit Ric Henry's Auto Service for your car services and auto repair need. We have served the San Angelo community since 1992, and take pride in offering it the highest trained technicians and mechanics. We keep our shop stocked with the most important fluids and parts, so most repairs and services can be completed within one day.

Categories
Car Maintenance, Auto Repair, Auto Maintenance
Contact
(325) 653-3583
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
204 W. Washington Drive San Angelo, TX 76903-6844
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Ric Henry's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(714 Reviews)
Write a Review
Recent Reviews
JS
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Justin S.
Ballinger, TX
BMW 3 Series
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/08/2023
verified customerVerified Customer
0
Absolute disaster!!!
I took my BMW to Pric Henry's on October 6th and didn't get it back till December 8th. While my car was in their possession, they blew two modular's and expected me to pay for the damages. Along with that all my components and screws were scattered all over the car and wires were hanging out. I highly recommend taking your BMW to Private Motorsports in Abilene. Don't make the mistake I made!!!!
MC
Mallory C.
San Angelo, TX
Chrysler 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2023
verified customerVerified Customer
9
Will Be My Mechanic From Now On
They were very thorough and had great pricing. Everyone was very kind and didn’t have a problem explaining things to me when I didn’t understand
TP
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TANIS P.
San Angelo, TX
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2023
verified customerVerified Customer
10
Good service!
Despite the auto worker’s strike they repaired my vehicle as fast as possible!
TM
Timothy M.
San Angelo, TX
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2023
verified customerVerified Customer
10
It’s a great place to get your car serviced and quick results at that.
Awesome car care from theses guys a ric’s
RT
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Ronnie T.
San Angelo, TX
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/17/2023
verified customerVerified Customer
10
Always great service/ just wish it was a bit faster
Great staff great service all keep coming back
MD
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Michael D.
San Angelo, TX
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2023
verified customerVerified Customer
10
Positive
Good quick service, good price. Honest.
SS
Sam S.
Mercedes-Benz Sprinter Crew Vans
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2023
verified customerVerified Customer
10
Would I do it again? Yes !!
The workmanship at Ric Henry’s is outstanding. My vehicle needed quite a bit of work, both engine and suspension details. Repairs were completed in a timely manner, with excellent results. It’s running smooth and driving like new again. Thank you very much.
LW
Lisa W.
San Angelo, TX
Volkswagen Jetta Sedan
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/26/2023
verified customerVerified Customer
10
Hopefully fixed right!
I wish that the problem was found the first day, but hopefully it was found and fixed. Time will tell!
LV
Lisha V.
Mertzon, TX
Ford Crown Victoria
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2023
verified customerVerified Customer
10
A/C Replacement
Very friendly customer care and honest about repair details. High quality service provided and A/C is working like new on my older model car. Speedy but through repair and got my car back quickly. I will definitely go back if needed in the future. Thank you, Ric Henry's!
LG
Leroy G.
Miles, TX
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2023
verified customerVerified Customer
10
Excellent
Ric Henry Auto Service has excellent service and a very friendly and appreciated atmosphere. Shane was very helpful by taking time to explain the services and repairs to our vehicle. We called several local automotive shops and was turned away due to our vehicle being an Audi. We were considering to trade in our vehicle before we heard about Ric Henry. Thank you Shane and your employees for a job well done. Not to mentioned ... you stand behind your work with a 3 year or 36k miles warranty. Unheard of these days.
GB
Glenda B.
San Angelo, TX
MINI Cooper Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2023
verified customerVerified Customer
Category: Service
Spoke with David. He said his mother has no complaints with the work he did or the bill she received. She was very happy.
Recommended
TW
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Todd W.
San Angelo, TX
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2023
verified customerVerified Customer
10
Excellent
The staff at Ric henry do great work with the highest of integrity. I’ve taken a range of vehicles to them for varying problems. They have always communicated well and answered questions honestly. They are prompt, reliable, and thorough. Highly recommend.
JP
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Jennifer P.
San Angelo, TX
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2023
verified customerVerified Customer
10
Above and beyond
Ric Henry’s Auto Service did a pre trip inspection on my van for me. I had to use the after hours drop-off, which was convenient for me. They reported back with a thorough list of what they had inspected and what possible work needed to be done. They said they would need to keep the vehicle overnight to complete the repairs, but we’re actually able to finish up that same day! Price charged was fair and customer service was great.
SH
Shaelynna H.
San Angelo, TX
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2023
verified customerVerified Customer
10
Vehicle wouldn’t start
Excellent customer service and quick turn-around!
SC
STEVE C.
San Angelo, TX
Honda Ridgeline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2023
verified customerVerified Customer
10
Vibration in Honda
Mis diagnosed by dealer. The crew here had it repaired quickly and correctly. Great service and communication.
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