Ricart Hyundai has been my car dealership for over three years now and i have purchased three vehicles from them, 1. 2018 Hyundai Kona , 2. 2018 Hyundai Sonata , 3. 2022 Hyundai Santa Cruz with only 11miles when i drove it off the lot so this is just to say i have had a great experience over the years of supporting this company. Unfortunately i have to say im quite disappointed in Ricart Hyundai dealership and the reason being I received a letter yesterday Acknowledging of a Loan & Lease termination program specifically offering me the opportunity to "terminate' my existing auto loan or lease and get to choose from over 200 vehicles with No payments for 90 days with little as $0 down! also to take advantage of up to $1000 trade in assistance, The letter stated that i can bring this invitation to ricart and present it to an authorized dealer representative, I carefully re read the letter so i could be clear that this is an offer for me to get a brand new 2022 -2023 vehicle from ricart and relinquish my current lease that i have with my 2018 Hyundai sonata i have the letter with the Access Code for reference and i said Hmmm let me call the person that is named on the letter Jeremy Young "General Manager' I called no answer so i left a voice mail message pertaining to the letter he sent me , Today i got a call from Jose Cedeno, Sales Consultant , and we talked about the letter i received as well as who i was calling for to get answers about the letter he told me that Jeremy referred him to me due to him being out of the office. I thought that was ok and proceeded to take a look online at the 2023 Hyundai sonata limited that i was interested in purchasing i had already did my homework on the vehicle and was starting to like it, i told him i could setup an appointment with him 02/26/2023 at 1pm. as i continued to check the new 2023 sonatas out i said let me drive up since i live in Grove City and the Dealership was not far. My disappointment is once i sat down with this young man and looked over the car test drove the car as he took my vehicle 2018 Hyundai sonata for a drive to evaluate the trade in cost towards the new 2023 Sonata we returned back to the dealership basically at the same time. he invited us to have a seat while he went to gather information for the sale. At this time a salesman came over to discuss the pricing and how much i would have to put down on the new vehicle as well as the price i would end up paying. The price that was first stated to me was $38,000, by the time he showed me his write up on the vehicle with taxes and other pricing and monthly payments he quoted me a $48,000 car plus a $680 monthly payment!!!! If anyone has ever seen the show 'SHARKTANK'' then it wouldn't be a surprise to hear the words "FOR THOSE RESONS I'M OUT" my disappointment was that they never took any consideration of the letter that i brought with me about the LOAN & LEASE TERMINATION" all that was said at the end was that the reason the cost is so high because i still owed $19,000 on my 2018 Hyundai sonata. as much as i like Ricart dealership I'm withdrawing my likeness for the way this was handled.
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