Richards Stuttgart Motors

Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

123 Reviews

96% Would Recommend
Latest Review 11 months ago

Reviews


RJ
Ray J.
Sacramento, CA
Mercedes-Benz 300E
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Ray said the service is always good at the business.
This review was collected via phone interview by Customer Research Inc.

RH
Roy H.
Sacramento, CA
Mercedes-Benz 230
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2017 Category: Service
Roy said he has been with this business for 30 years and he has always been satisfied with their work. He hopes they keep up the good work.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
River Pines, CA
Mercedes-Benz ML350
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2017
The ONLY place to take your Mercedes!!
Expert service! Richard is trustworthy, honest and friendly. Very professional!! The only place I trust to work on my Mercedes.

PJ
Pooni J.
Woodland, CA
Mercedes-Benz GL450
Check 20x19 Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/30/2017 Category: Service
Pooni said he took his vehicle to this business for a diagnostic and was told he had to replace his battery before they did it. His battery was only two years old and he should've known at that point something was wrong. To replace it, it costs $500. He said it is under the passenger seat and the seat has to come out. He told them to let him know each and every issue with his vehicle because that would determine whether or not he would keep it or trade it in. They told him the only issue was the intake manifold and he ended up paying $2,600 in total. When he got home, his check engine light came back on and he could still hear something wrong so he took it back. They told him he also needed a water pump and that would cost $900. He was very disappointed and stated he felt like they were overcharging him. They wouldn't even give him discount on the water pump after having spent $2,600 with them. Plus, they didn't initially tell him about this issue in the first place. He called a local facility and was quoted $540 for a water pump. It seems like their way of solving problems, is by replacing parts.
This review was collected via phone interview by Customer Research Inc.

TD
Thomasine D.
Elk Grove, CA
Mercedes-Benz C300
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Thomasine said she always gets good service at this business.
This review was collected via phone interview by Customer Research Inc.

DS
Don S.
Sacramento, CA
Mercedes-Benz SLK230
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Don said this business was really good at watching out for his vehicle, and he was very satisfied with the results.
This review was collected via phone interview by Customer Research Inc.

AJ
Arthur J.
Elk Grove, CA
Mercedes-Benz C250
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Arthur said the employees were friendly.
This review was collected via phone interview by Customer Research Inc.

JM
Jones M.
Elk Grove, CA
Mercedes-Benz 560SEC
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2017 Category: Service
Jones said this business provided him with good service.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Elk Grove, CA
Mercedes-Benz CLK320
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2017 Category: Service
John said they did not fix everything.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Sacramento, CA
Mercedes-Benz 240D
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2017 Category: Service
John said the work this business does is absolutely exceptional but they are consistently tardy in getting their customers vehicles back to them. They originally advised him that the job would be completed in 2 days but it took 2 weeks. He stated he does not believe that there is anybody else in the industry who would take better care of a Mercedes other than the dealership itself. He brought his vehicle in because he was hearing a noise recently and they investigated it for free. He is constantly pleased with everything they do.
This review was collected via phone interview by Customer Research Inc.

RH
Roy H.
Sacramento, CA
Mercedes-Benz 230
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2017 Category: Service
Roy said the business always does an excellent job. He has been a customer for over thirty years and he has never been dissatisfied.
This review was collected via phone interview by Customer Research Inc.

ML
Malik L.
Sacramento, CA
Mercedes-Benz C320
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2017 Category: Service
Malik said the staff at this business got the job done. He was very satisfied and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

LS
Leon S.
Sacramento, CA
Mercedes-Benz SLK230
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2017 Category: Service
Leon said they were fast and efficient. This business was perfect.
This review was collected via phone interview by Customer Research Inc.

OS
Oharrall S.
Sacramento, CA
Mercedes-Benz C240
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2017 Category: Service
Oharrall said this business provided good service. He has been using them for 10 years.
This review was collected via phone interview by Customer Research Inc.

ST
Stefan T.
California
Mercedes-Benz 300SE
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Stefan said he is very happy with this business.
This review was collected via phone interview by Customer Research Inc.

MR
Mel R.
Sacramento, CA
Mercedes-Benz C280
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Mel said the staff at this business is always up front with what her vehicle needs. They are trustworthy and friendly. She likes the staff and they are always ready to help. She would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

BU
Blessing U.
Elk Grove, CA
Mercedes-Benz ML350
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2017 Category: Service
Blessing said the business treated her very nicely and they were very professional.
This review was collected via phone interview by Customer Research Inc.

TD
Thomasine D.
Elk Grove, CA
BMW 535i
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2017 Category: Service
Thomasine said she was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

RT
Ruby T.
Sacramento, CA
Mercedes-Benz SLK320
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017 Category: Service
Ruby said she has been going to this business for 10 years, and she has found that they have always been outstanding.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Sacramento, CA
Mercedes-Benz 240D
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/28/2017 Category: Service
John said the business is satisfactory. Everything is good about them, except for the wait time but they are meticulous.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 123 in total