Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(2,273 Reviews)

ReScore Reviews‚ĄĘ (110)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
95% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


KS
Kim S.
Clements, MD
2006 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2020 Category: Service
Great Experience
Great experience from beginning to end
PC
PAT C., Service Manager from Rick Case Hyundai Cleveland responded on 10/20/2020

Thank You for the 5 Star Review, We appreciate You coming to Rick Case.

Pat Clarke 
Service Manager Rick Case Hyundai
440-823-1840


Verified Customer
Cleveland, OH
2010 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2020 Category: Service
The staff
Everyone is truly exceptional
PAT C., Service Manager from Rick Case Hyundai Cleveland responded on 10/19/2020

Thank You for the 5 Star Review and Thank You for coming to Rick Case.

Pat Clarke 
Service Manager Rick Case Hyundai
440-823-1840


MM
Michele M.
Cleveland, OH
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2020 Category: Service
A beautiful second home
I feel like home when I'm at the 200th St Rick Case Hyundai. Family take care of family! Love it thereūü•į
PC
PAT C., Service Manager from Rick Case Hyundai Cleveland responded on 10/19/2020

Thank You for the 5 Star Review, We appreciate You coming to Rick Case.

Pat Clarke 
Service Manager Rick Case Hyundai
440-823-1840


CS
Caliber S.
Cleveland, OH
2020 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2020 Category: Service
Professional
Everyone that has helped me at Rick Case have been nothing short of professional and kind. Thank you
PC
PAT C., Service Manager from Rick Case Hyundai Cleveland responded on 10/13/2020

Thank You for the 5 Star Review, We appreciate You coming to Rick Case.

Pat Clarke 
Service Manager Rick Case Hyundai
440-823-1840


Verified Customer
Cleveland, OH
2014 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2020 Category: Service
Phenomenal service as always
Recommend this place to all my friends
PAT C., Service Manager from Rick Case Hyundai Cleveland responded on 10/13/2020

Thank You for the 5 Star Review, We appreciate You coming to Rick Case.

Pat Clarke 
Service Manager Rick Case Hyundai
440-823-1840


MW
Matthew W.
Euclid, OH
2020 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2020 Category: Service
Top quality service at affordable proces
The staff was super respectful and worked to get me the lowest price. The quality of work was nothing but the best. They cleaned my car for free too. Hands down the best hyundai dealership around. Highly recommend.
PC
PAT C., Service Manager from Rick Case Hyundai Cleveland responded on 10/10/2020

Thank You for the 5 Star Review, We appreciate You coming to Rick Case.

Pat Clarke 
Service Manager Rick Case Hyundai
440-823-1840


AA
Allicia A.
Euclid, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020 Category: Service
Time saved
The team really takes the time to make you feel comfortable and will work with you!
PC
PAT C., Service Manager from Rick Case Hyundai Cleveland responded on 10/08/2020

Thank You for the 5 Star Review, We appreciate You coming to Rick Case.

Pat Clarke 
Service Manager Rick Case Hyundai
440-823-1840


Verified Customer
Willoughby, OH
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020 Category: Service
Great Service
Thank you!
PAT C., Service Manager from Rick Case Hyundai Cleveland responded on 10/08/2020

Thank You for coming to Rick Case.

Pat Clarke 
Service Manager Rick Case Hyundai
440-823-1840


Verified Customer
Euclid, OH
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2020 Category: Service
Service
My second lease car. Good service good people. Fair.
PAT C., Service Manager from Rick Case Hyundai Cleveland responded on 10/06/2020

Thank you for the 5 Star Review, We appreciate You coming to Rick Case.

Pat Clarke 
Service Manager Rick Case Hyundai
440-823-1840


Verified Customer
Cleveland, OH
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2020 Category: Service
Service
I have had good service experiences.
PAT C., Service Manager from Rick Case Hyundai Cleveland responded on 10/06/2020

Thank You for the 5 Star Review and Thank You for coming to Rick Case.

Pat Clarke 
Service Manager Rick Case Hyundai
440-823-1840


VK
Valerie K.
Euclid, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2020 Category: Service
Rescore
Appreciated the fact that I received a follow up call because my service wasn't the best.

Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/05/2020 Category: Service
The good customer service of the staff
usually I get me vehicle back in a timely manner but this last time it took longer than promised.
PC
PAT C., Service Manager from Rick Case Hyundai Cleveland responded on 10/06/2020

I'm sorry it took longer than normal to service your car. We will try to contact you soon. Thank You.

Pat Clarke 
Service Manager Rick Case Hyundai
440-823-1840


JT
Jacqueline T.
Cleveland, OH
2020 Hyundai Elantra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/03/2020 Category: Service
hyundai elantra
good place to lease and buy cars
PC
PAT C., Service Manager from Rick Case Hyundai Cleveland responded on 10/05/2020

Thank You for taking the time to complete the survey, Hopefully next visit We can earn a 5 Star Review.

Pat Clarke 
Service Manager Rick Case Hyundai
440-823-1840


MS
Madeline S.
Euclid, OH
2010 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2020 Category: Service
service
friendliness of staff and quality of workmanship
PC
PAT C., Service Manager from Rick Case Hyundai Cleveland responded on 09/29/2020

Thank You for the 5 Star Review, We appreciate You coming to Rick Case.

Pat Clarke 
Service Manager Rick Case Hyundai
440-823-1840


Verified Customer
Cleveland, OH
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2020 Category: Service
The staff was very caring
Was very impress with my vehicle
PAT C., Service Manager from Rick Case Hyundai Cleveland responded on 09/29/2020

Thank You for the 5 Star Review, We appreciate You coming to Rick Case.

Pat Clarke 
Service Manager Rick Case Hyundai
440-823-1840


SL
Shanna L.
Euclid, OH
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020 Category: Service
Great customer Service
In and out in a timely matter. Everyone was pleasant.
CHRIS P. from Rick Case Hyundai Cleveland responded on 09/25/2020

THANK YOU FOR THE KIND REVIEW