Rick Case Hyundai Duluth


Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

1303 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 3.5925952/5Overall Rating 3.5925952/5Overall Rating 3.5925952/5rating 3.5925952rating 3.5925952
Original
Overall Rating 1.9259274/5rating 1.9259274rating 1.9259274rating 1.9259274rating 1.9259274
93% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Louise K. on 10/21/2017
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"Customer service department excellent"
My visit was just wonderful
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/21/2017 04:16 PM
Verified Customer on 10/21/2017
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"JUST AMAZING"
GREAT SERVICE AND OUTSTANDING JOB ON MY CAR
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/21/2017 04:04 PM
Robert B. on 10/21/2017
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"Superb Customer Service!!"
Always the Absolute Best Customer Service!!
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/21/2017 04:04 PM
Verified Customer on 10/21/2017
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"Quick"
Back to work in no time.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/21/2017 03:30 PM
Kim R. on 10/20/2017
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"Customer service"
Good customer service from EmmaLee. Professional, attentive and I didn't feel as if I was being cheated when additional services were mentioned.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/20/2017 04:28 PM
Jerry W. on 10/19/2017
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"The Best!!"
Tammy Baker & Her Staff go Above & Beyond-A Perfect 10!!!!!!!!!!!!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/19/2017 11:09 AM
Tammy B. at Rick Case Hyundai Duluth responded on 10/19/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you next service.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Robert P. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people!"
Always quick, friendly service.
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/19/2017 07:37 AM
Tammy B. at Rick Case Hyundai Duluth responded on 10/19/2017

hank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you next service.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Linda C. on 10/19/2017
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"I always receive EXCELLENT service."
My wife's running light was out so I went to my favorite dealer and Marieo Gantt greeted me and explained my cost for my light. As always Jennee greeted myself and my son when we walked in. In all honesty, I have only received EXCELLENT service at this location and long may it continue. Thanks for all you do to make your customers feel important.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 05:35 AM
Tammy B. at Rick Case Hyundai Duluth responded on 10/19/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you next service.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great first experience"
First time I went to this dealer for service and was very impressed.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 12:41 PM
Tammy B. at Rick Case Hyundai Duluth responded on 10/18/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you next service.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
John L. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good on Promise"
Service was provided as promised including time it took to service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 10:20 AM
Tammy B. at Rick Case Hyundai Duluth responded on 10/18/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you next service.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Service Duluth"
Great Service. Friendly staff.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 10:14 AM
Tammy B. at Rick Case Hyundai Duluth responded on 10/18/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you next service.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Dongwon L. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
I have had a great service all the time from Mrs. Chung whenever I visit
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 11:48 AM
Tammy B. at Rick Case Hyundai Duluth responded on 10/17/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you next service.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Verified Customer on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks!"
I feel confident no one will steal anything from my car at this dealership. Having had that bad experience at other service places just for trying to get a tire alignment or oil change I’ve decided that coming here is the best option. Please continue to encourage your associates not to go down that road as well as continue the fast and friendly service you always provide.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/15/2017 11:14 AM
Tammy B. at Rick Case Hyundai Duluth responded on 10/16/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you next service.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Verified Customer on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing Service "
Emelee was great. She offered a few options for service and made me feel comfortable.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/14/2017 04:02 PM
Tammy B. at Rick Case Hyundai Duluth responded on 10/16/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you next service.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Kesha W. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Took my Sonata in for a recall check and they noticed and fixed things that were covered under my warranty. Good looking out.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/14/2017 12:49 PM
Tammy B. at Rick Case Hyundai Duluth responded on 10/16/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you next service.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Clevon H. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy access."
Great Service.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/14/2017 09:22 AM
Tammy B. at Rick Case Hyundai Duluth responded on 10/16/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you next service.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Melissa J. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I love the customer service. Consistent friendly service"
I enjoy coming to Rick case Hyundai In duluth. Friendly faces and awesome customer service.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/14/2017 07:12 AM
Tammy B. at Rick Case Hyundai Duluth responded on 10/14/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you next service.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Adrianne J. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Never had a problem here."
I am presently driving my 2nd Hyundai vehicle. I started going to Rick Case Hyundai with the 1st one. I have never had a problem with the service department. Even if I was having something done that would take a couple of hours or so, they have a shuttle to transport you to and from nearby shopping, restaurants, etc. if you choose not to sit there and wait. The employees at this location (whether service or sales) are always ready to help you.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/13/2017 09:12 PM
Tammy B. at Rick Case Hyundai Duluth responded on 10/14/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you in the future.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Carol W. on 10/13/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"C. Warfield"
SERVICE WAS GOOD. THANK YOU
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/13/2017 07:45 PM
Tammy B. at Rick Case Hyundai Duluth responded on 10/14/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you in the future.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Emmalee was great customer service and kept me informed on everything. Great experience
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/13/2017 10:49 AM
Tammy B. at Rick Case Hyundai Duluth responded on 10/13/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you in the future.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
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