Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

1715 Reviews

ReScore Reviews™ (40)

ReScore
Overall Rating 3.9499993/5Overall Rating 3.9499993/5Overall Rating 3.9499993/5rating 3.9499993rating 3.9499993
Original
Overall Rating 2.0250025/5Overall Rating 2.0250025/5rating 2.0250025rating 2.0250025rating 2.0250025
93% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


Anonymous avatar
Verified Customer
Lawrenceville, GA
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Service Dept
Very professional and friendly

YL
Youn L.
Suwanee, GA
2014 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Rick Case in Duluth
I like their service so much!
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 06/23/2018

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you next visit.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com

MP
Monica P.
Grayson, GA
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
The customer service, the comfortable and friendly environment. They really make sure you're well taken care of and the same for your vehicle.
I bought my first Hyundai vehicle at this location after having my Acura for over 10 years and I must say I'm glad I made the switch. I've been very happy with my vehicle and extremely impressed with both the Service and Customer Service departments at this location. I have to admit I've been more happy with this location than any other Hyundai location I've gone to. My vehicle seems very pleased as well, it's running nicely.
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 06/23/2018

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you next visit.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com

DN
Debbie N.
Atlanta, GA
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Service Advisor
Tony was great. So helpful and very nice.
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 06/22/2018

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you next visit.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com

Anonymous avatar
Verified Customer
Lilburn, GA
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Prompt and Friendly
Everyone in the service department during my visit was friendly and got the work done quick.
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 06/22/2018

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you next visit.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com

KC
Kelly C.
Duluth, GA
2013 Hyundai Elantra Gt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Fast and efficient-
A pleasant change from the usual dealership service experiences. Rick Case was friendly and did the work on my Hyundai as promised in about an hour.
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 06/22/2018

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you net visit.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com

TW
Tenicia W.
Tucker, GA
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Service
It was great
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 06/21/2018

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you net visit.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com

ML
Michael L.
Duluth, GA
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Thank you!
Truly appreciate your service! Always feel welcomed and taken care of when I visit. Thank you guys for all that you do!
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 06/21/2018

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you net visit.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com

DD
Dynetta D.
Lawrenceville, GA
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Great People
Always so very courteous and helpful. That was my first time meeting Mr. Gantt he is very knowledgeable.
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 06/21/2018

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com

HE
Hamid E.
Lawrenceville, GA
2017 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
service
Very fast and wonderful staff.
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 06/21/2018

Thank you for Choosing Rick Case Hyundai Service. We truly appreciate your business.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com

MC
Minerva C.
Duluth, GA
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
CUSTOMER SERVICE
The customer service at Rick Case in Gwinnett is excellent. The customer service staff very friendly and knowledgeable. I would definitely recommend this dealership.
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 06/20/2018

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you again next visit.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com

BB
Bradley B.
Norcross, GA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Robyn
Kind and helpful
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 06/20/2018

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you again next visit.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com

Anonymous avatar
Verified Customer
Norcross, GA
2012 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Great Customer Service!!
Even without an appointment the attended to me as soon as I arrived and were very kind. Great Customer Service!!
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 06/20/2018

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you again next visit.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com

TA
Tyler A.
Flowery Branch, GA
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Fast and easy
Mario was fantastic
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 06/20/2018

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you again next visit.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com

MR
Michelle R.
Lawrenceville, GA
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Still a satisfied customer
Every time that I have service done at Rick Case Hyundai Duluth, I always receive great service. On my last visit, this same expectation continued. I'm so glad that I purchased my car from this location.
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 06/18/2018

We certainly appreciate your business and look forward to seeing you when you come in for your vehicle;s service. Have a great week.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com

JM
Julia M.
Duluth, GA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
Satisfied
Routine service met every expectation.
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 06/18/2018

Thank you for choosing Rick Case Hyundai Service. We truly apprecaite your business and look forward to seeing you next visit.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com

TC
Tamara C.
Lawrenceville, GA
2016 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
30k service and oil change
Awesome service!
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 06/15/2018

Thank you for choosing Rick Case Hyundai Servixe. We truly appreciate your business and look forward to seeing you again soon.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com

LC
Linda C.
Lilburn, GA
2013 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Thank you
Thank you
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 06/15/2018

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you again soon.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com

YW
Yvette W.
Dacula, GA
2017 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Love my Hyundai Dealership
It’s the people that work there!
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 06/14/2018

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you again next visit.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com

Anonymous avatar
Verified Customer
Atlanta, GA
2014 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2018 Category: Service
Great job and great service
Quick service and good customer service as well. Car is in great shape!!!
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 06/13/2018

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you again next visit.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com