Rick Case Hyundai is conveniently located in Plantation, FL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Rick Case Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Rick Case Hyundai is conveniently located in Plantation, FL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Rick Case Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.
Verified CustomerThank you for taking the time to respond to our survey. We appreciate you using our service department and look forward to serving you in the future. We would like to apologize to you for not fully meeting your expectation and hope that on your next visit we could earn a “five star” rating.
However, each time I've taken my car for maintenance at Rick Case, a salesman has approached me in the waiting area to try to sell me a new Hyundai. The last time (2-10-16) I took my laptop with me to do some work while I was there and also in hopes I would not be interrupted by a salesman. My current car loan is with a local credit union, the interest rate is the lowest I have ever seen, and I'm completely happy with my $220/month car payment. Even after I clearly say I am not interested in buying a new car, the salesmen always push to try to get me in a new car. The last time I was having an oil change, the salesman repeatedly asked me if I was sure I didn't want a new car. He claimed he was trying to save me money. I was having routine maintenance done on my car, which I budget for yearly. So I fail to see how buying a brand new car during a regularly scheduled oil change will save me money. The reason I mention this is because it is a pattern at Rick Case. If it only happened once, I wouldn't bother writing about it. I also understand a salesman's income depends on making sales. But badgering people in the service waiting area is not a good tactic. It makes me want to go somewhere else to get an oil change. When I'm ready to buy a new car, I will go to a dealership and talk to a salesman personally.