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Rick Case Hyundai Fort Lauderdale

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(7,669 Reviews)
73
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
602
Total ReScores
4.7
ReScore Average
73
Net Promoter Score ®

Business Details

About

Rick Case Hyundai is conveniently located in Plantation, FL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Rick Case Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Rick Case Hyundai is conveniently located in Plantation, FL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Rick Case Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(954) 581-5885

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
11:00 AM - 4:00 PM
* Eastern Time (US & Canada)
925 North State Road 7 Plantation, FL 33317
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(7,669 Reviews)

Verified Customer
Tamarac, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/23/2016
verified customer Verified Customer
Category: Service
TERRIBLE SERVICE- LACK OF COMMUNICATION
A high pressure a/c hose was needed for the service of vehicle. This was not available at the dealership and was ordered. This took 10 business days to get back to dealer. No communication from Service advisor.I had to keep calling and he had no answer as to why part was taking so long and forward my call to parts dept.. Daily temp. was 95 degrees. I had to drive in that temp 1 hr each way to work daily. When I requested a loaner I was told there were none available. Other services prior to this were good.
Recommended
COLIN L. from Rick Case Hyundai Fort Lauderdale responded on 08/24/2016 06:08 AM

Thank you for taking the time to respond to our survey. We appreciate you using our service department and look forward to serving you in the future. We would like to apologize for not making your last visit a pleasant one and and will make sure that your next visit will be a much smoother process and we can then earn a “five star” rating.

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