Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

21 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


AH
Allen H.
Tomah, WI
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Allen said the staff was friendly. He liked the fact that they filled out the rebate form for him and gave him a ride to work. He said they did a great job.
This review was collected via phone interview by Customer Research Inc.

CF
Curtis F.
Norwalk, WI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Curtis said the staff took the time to answer his questions. The service was good, and he was satisfied.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 07/17/2018

Thank you Curtis, it was nice to see you again and help you out with the tires on your Motorhome!


DP
Dustin P.
Tomah, WI
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Dustin said the staff at this business was friendly and faster than he expected.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 07/17/2018

Thanks for the great review Dustin, we appreciate it and we appreciate your business!


DC
Dale C.
Tomah, WI
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Dale said he's had no problems with the business.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 07/17/2018

We were happy to help you Dale, we look forward to doing more business with you!


JC
Jody C.
Tomah, WI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Jody said she took a lawn mower tire in and got it fixed. The facility saved her $100. She says to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
Wilton, WI
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Joseph said the staff provided same day, in and out service.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 07/12/2018

Thanks for the 5 starts Joe, we appreciate your bringing your vehicles to us for service! We look forward to serving you for many years to come!!


JD
Jeff D.
Tomah, WI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Jeff said the staff were able to get the job done within three hours.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 06/26/2018

Thanks Jeff, we appreciate the 5 stars and are glad you were happy with your service!!


JJ
Jake J.
Franklin, WI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2018
Happy customer.
Our car broke down over 3 hours away from home and we went to ricks. They had a week wait for service but got us up and running again the next day (we got there at 1 and needed major work). Robin was awesome and did everything she could to help us out. If I lived in Tomah this is the only garage I would take my car to.

Thank you guys for getting us back home and to work on time.
Robin C. from Ricks Certified Auto responded on 06/26/2018

Hi Jeff! We are so glad we were able to take of you and help you with your repairs! Stop in and say hi next time you are traveling through Tomah!


CS
Craig S.
Wisconsin
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Craig said the staff at this business was friendly and were good at communicating with him.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 06/26/2018

Thanks for the 5 starts Craig, we appreciate it!


JS
Jack S.
Tomah, WI
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Jack said he had no problems with his service.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 06/26/2018

Thanks Jack!


RD
Randy D.
Tomah, WI
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Randy said they got him right in and took care of him. The business has a very nice staff, with great service.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 06/26/2018

Thanks Randy, we will see you next time you are ready for service!


RH
Rebecca H.
Tomah, WI
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Rebecca said the business' staff got it back to her earlier than predicted, which was nice.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 06/26/2018

Thanks Rebecca, we appreciate the 5 stars!!


CL
Craig L.
Fort Mc Coy, WI
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Craig said the employees did the work very well, did exactly what they said they would do, and it turned out well. They did particularly good work on his antique vehicle and he was impressed.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 06/26/2018

Thanks Craig, we appreciated you allowing us to work on your car, what a beauty!!


DL
David L.
Wisconsin
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
David said the staff provided service in five minutes, for $20.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 06/26/2018

Thank you David, we appreciate your business!


BK
Bradley K.
Tomah, WI
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Bradley said this business was prompt and did a nice job.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 06/26/2018

Thanks Brad, we will see you next time you are ready for service, we appreciate you!


TR
TODD R.
Camp Douglas, WI
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
Great work and customer service.
Great service, friendly and knowledgeable employees.
Robin C. from Ricks Certified Auto responded on 06/26/2018

Thanks Todd, and thank you for letting us help you out with the maintenance on your Chevy Equinox, we appreciate your business!


CS
CLARENCE S.
Tomah, WI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2011
awesome job !
Everyone was nice, they dropped me off at home and picked me up. thank you !

RC
RANSE C.
Tomah, WI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2011
Very pleased
The work was completed on time; the costs were plainly itemized, and my Jeep runs much better now after the tune-up.

RF
ROBERT F.
Tomah, WI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2011
SERVICE REVIEW
DID SERVICE AND REPAIRS ON TIME AND AT QUOTED COST

RH
RYAN H.
Tomah, WI
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2011
Oil Change
Always do good work for me, and let me know of potential problems.

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