Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

99 Reviews

100% Would Recommend
88% Business Response
Latest Review 18 days ago

Reviews


JP
Jenny P.
Tomah, WI
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2019 Category: Service
Jenny said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 08/29/2019

Thank you, we appreciate your business!


BW
BART W.
Tomah, WI
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019
Oil Change
Always do a nice job.
Robin C. from Ricks Certified Auto responded on 08/27/2019

Thank you Bart, appreciate your business!


Verified Customer
Warrens, WI
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019
good work
fast service.
4 new tires out on in a hour exact like quoted.
no issues!
Robin C. from Ricks Certified Auto responded on 08/14/2019

Thank you Ashley, always a pleasure to serve you!


LP
Larry P.
Tomah, WI
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Larry said the employees did a very good job and he liked that they got right at it.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 08/12/2019

Thank you Larry, we are happy to help!


DV
Dewayne V.
Tomah, WI
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Dewayne said that he was happy with what they did for him. They were great.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 08/12/2019

Thanks Dewayne! We appreciate the 5 stars and your kind words


IJ
IGNATIA J.
Tomah, WI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019
There are def good people there
Very curious, and get the job done!
Robin C. from Ricks Certified Auto responded on 08/05/2019

Thank you!!


JW
John W.
Wisconsin
Subaru Impreza Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/22/2019 Category: Service
John said he would recommend this business for service. He also said when he dropped off his vehicle there was a little miscommunication.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 07/23/2019

Thank you John, and again, I apologize for my miscommunication, but alls well that ends well! 


Verified Customer
Norwalk, WI
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019
A job well done
The people at Ricks Certified Auto quickly worked us in the schedule and got the job done.
Robin C. from Ricks Certified Auto responded on 07/19/2019

Thanks John, always a pleasure to serve you and your vehicle needs!


BH
Brad H.
Tomah, WI
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2019 Category: Service
Brad said the business did fine.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 07/19/2019

Thank you Brad, we appreciate your business!


WA
William A.
Tomah, WI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
William said this business has always taken care of him.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 07/12/2019

Thank you William! We take great pride in our customer service and we appreciate your business!!


GH
GREGG H.
Tomah, WI
Kia Sephia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019
Been very happy with their service!
Thanks again Rick for saving the day for me this past Monday!
Robin C. from Ricks Certified Auto responded on 07/10/2019

We are glad we were able to "save" you on Monday Gregg!! Hope the rest of your week goes well!


FD
Francis D.
Tomah, WI
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019 Category: Service
Francis said the staff got done what was needed.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 06/28/2019

Thank you Francis, we are here to help with all of your service needs and look forward to working with you in the future! Have a great weekend!


Verified Customer
Norwalk, WI
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019
Rick watches out for us.
We appreciate that Rick and his crew gives us a "heads up," notifying us of things that might need attention in the future but he is not pushy.
Robin C. from Ricks Certified Auto responded on 06/13/2019

Thank you! we appreciate your business and we look forward to a long future of assisting you with all of your vehicle service needs!


CM
Cody M.
Tomah, WI
Chevrolet Silverado SS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2019 Category: Service
Cody said the business was good, but their service was a little slow.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 06/13/2019

Thank you for the feed back Cody. Sorry to hear you thought we were a little too slow, but better to be the best than to rush through a job! We look forward to working with you in the future!!


AE
Amanda E.
Sparta, WI
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Amanda said the service was great and was completed quickly.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 06/11/2019

Thank you Amanda, we were happy to help you out with your service needs and look forward to taking care of your vehicle needs in the future


GC
Gary C.
Tomah, WI
Cadillac CT6 Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Spoke with Debby. She said the business was consistent , helpful and did great work.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 05/21/2019

Thank you Deb, we appreciate your business, enjoy your new tires!


LS
Lucas S.
Tomah, WI
Ford Five Hundred
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2019 Category: Service
Lucas said everything was good. The staff provided good customer service.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 05/17/2019

Thank you Lucas, we appreciate your business!!


LC
LEO C.
Tomah, WI
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019
Customer-friendly, professional service.
Service we can trust. Great follow-up.
Robin C. from Ricks Certified Auto responded on 05/09/2019

Thanks much Leo, we appreciate you and your business. Always a pleasure to see you and Ann!


BC
Bob C.
Sparta, WI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Bob said he always has a great experience at this business.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 05/08/2019

Thank you for your kind words Bob, we appreciate your business!!


AC
Adam C.
Tomah, WI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Adam said the mechanic completed the service quickly and he was up front with the cost.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 04/16/2019

Thanks Adam, we appreciate the 5 stars, and we appreciate your business!

Robin C. from Ricks Certified Auto responded on 04/22/2019

Thank you Adam, we appreciate the great review and we appreciate your business!