Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

41 Reviews

100% Would Recommend
82% Business Response
Latest Review 2 days ago

Reviews


PH
PAULA H.
Camp Douglas, WI
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
True professionals Fast honest service
We are very happy with everyone at Ricks Auto working on our Dodge Charger and 4x4 pickup . From awesome Robin at the front desk to honest Rick and his hard working crew in the back. They are always very picky about your car no matter if it is as simple as a oil change. Fair prices great work, they stand behind the work always will take time to talk with you even though they are super busy.
Robin C. from Ricks Certified Auto responded on 09/24/2018

Thank you for the glowing review!! We appreciate your business and look forward to helping you with all of your service needs in the future!!


MH
Mark H.
Tomah, WI
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Mark said the business is trustworthy. Rick does good work.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 09/20/2018

Thank you Mark, we appreciate you and your business!!


GF
Gerald F.
Tomah, WI
Volkswagen Passat Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Gerald said they did a great job. He was in and out. It took less time and less cost than originally quoted.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 09/18/2018

Thank you for the 5 stars Gerald, and look forward to helping you with all of your vehicle needs!!


TW
Tim W.
Tomah, WI
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Tim said they did a great job. They didn't understand what he had initially wanted.
This review was collected via phone interview by Customer Research Inc.

TS
TOM S.
Black River Falls, WI
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Honesty.
Its a 20 star rating.
Robin C. from Ricks Certified Auto responded on 09/13/2018

Wow, we have never had a "20 star" rating before, thank you so much, we appreciate your business!!


JB
Jennifer B.
Kendall, WI
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Jennifer said everything was done how it needed to be done.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 09/13/2018

Thank you Jennifer, appreciate your business!!


TG
Tye G.
Tomah, WI
BMW X1
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Tye said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 09/13/2018

Thanks Tye! Appreciate it


JM
Joseph M.
Wilton, WI
Buick Lucerne
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
Joseph said the staff got him in and got him out, but it was expensive.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 09/12/2018

Thanks Joe for the 4 stars, sorry you thought it was expensive, but your car is running great and that is what matters!! Everything is expensive anymore isn't it? Thanks again Joe!


TR
TODD R.
Camp Douglas, WI
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Prompt service
They always pay attention to detail. Fast friendly service would definitely recommend.
Robin C. from Ricks Certified Auto responded on 09/04/2018

Thanks Todd, always a pleasure to serve you!! Enjoy your new tires!!


JS
Jack S.
Tomah, WI
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Jack said they are fast and convenient.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 08/20/2018

Thank you Jack!


AG
Audrey G.
Tomah, WI
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Audrey said everything he does, he does well. She likes the business' staff. They are nice and good.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 08/16/2018

Thank you Audrey!!


RF
Ryan F.
Sparta, WI
Cadillac Seville
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Ryan said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 08/14/2018

Thank you Ryan!


BL
Briehn L.
Norwalk, WI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Briehn said the business is awesome. She said they were really quick, they were super nice, fast and it was a goods experience.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 08/14/2018

Thank you Briehn!! It was a pleasure to help you out with the service needs on your Impala and look forward to serving you in the future!


RM
Robin M.
Tomah, WI
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Robin said they did a good job and she is very happy and pleased with them.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 08/14/2018

Thank you Robin, appreciate the 5 stars!


CA
Chevy A.
Tomah, WI
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Spoke with Jennifer. She said it is a good business, and she would recommend it for service.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 08/10/2018

Thank Chevy, we will see you soon for the next set of service work you need done and look forward to taking care of your service needs in the future!!


TS
Timothy S.
Tomah, WI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Timothy said that the business got the vehicle in on short notice. He said the work was done quickly.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 08/09/2018

Thank Timothy! We were happy to help you out with your vehicle maintenance and look forward to serving you for years to come!!


JN
Jaime N.
Tomah, WI
GMC Sierra 2500HD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Jaime said the service went very well.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 08/06/2018

Thank you Jaime! We look forward to helping in the future with all of your GMC needs!!


RP
Robert P.
Tomah, WI
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Robert said the business provided great service and staff. The staff were efficient, quick and provided overall good service.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 08/06/2018

Thank you Robert, it was a pleasure helping you out with your Jeep service work!!


LS
Louise S.
New Lisbon, WI
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Louise said the staff have been really been good to them.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 07/26/2018

Thank you Louise! So happy we were able to help you with both of your vehicles and looking forward to doing so for many years to come!!


DN
Dale N.
Sparta, WI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Dale said he did a good job.
This review was collected via phone interview by Customer Research Inc.
Robin C. from Ricks Certified Auto responded on 07/20/2018

Thank you Dale! We appreciate the 5 stars and look forward to helping you with all of your vehicle maintenance in the future!!


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