Some good some bad
I have mix review on the service I’m from out town and my daughter is moving down here to do the Disney program and I’m looking for a place so she could take her car and not get rip off so I look on line and it had good reviews so I took her car over to get oil change and alignment well the kid that did the oil change needs more training on how to do oil change he had ear pieces in listening to something he was doing the oil he did the oil change let the car down put the oil in and started it up and oil every where he forgot to check to if old gasket was left on oil filter housing which it was he never bother to check to see was left on then he took the skid plate to clean the mess he put back my skid plate back on and left bolts out I went up to the manger and told him and he said he made a mistake that’s a mistake that u don’t make sorry the other gentleman his name was Chip very very nice person he did my alignment and explain to me what was happening with the alignment which I understood perfectly because I was a mechanic up north I ask him to check to make sure everything was tight and he did and even put the missing bolt back in and even clean better and hose it off he is a guy that u to work on your car t will give them second change and my daughter will let b no what happens thank you Frank Spina
After a long day at Sea World we pulled out of our $40 premium parking space and over a gigantic lug nut. We took the car here and had amazing service. They were honest, and had very fair prices. Elwin was awesome and he really sympathized with our situation. He got the job done as fast as possible and us back on our way. Thank you for making a terrible situation not so terrible!!!
2009 chevy suburban.
I took in my suburban that I loaned my daughter and friends to go to Disneyland 1500 mile from our home in Texas. The vehicle made the trip all the way to Orlando and had brakes on rear of car go out and ruined a rotor. I don't know anyone in the area so my wife researched and checked reviews and found Rikers auto and tire. We spoke to Ralph and he said he was really busy and it may take until Wednesday to make repairs. Which was not to bad considering spring brake weekend. So he called with a quote for new rotors and brake pads 598,29 yes sounds exspensive because I can do that job at home for around 200.00 but don't forget to take in consideration that price would be me doing the labor and buying the parts so no labor paid. I think this is where people believe they are being ripped off but you have to think of it as if you owned a shop what the cost are to light it, buy supplies, pay employees, and all the overhead that is figured in. I feel like I got a very fair shake from people I don't even know because I look at the whole picture that is being painted. So before you write reviews that are harsh and buisness losing to a company think it all out before you blast them. My car was done and on the road the very next morning. They spent the week and enjoyed themselves and the vehicle made the 1500 mile trip back to Texas. I believe this is a great place to do buisness and kept the number in my phone in case any more trouble arose. I personally think Ralph and the crew did a great job.
Easy and great!
I went to get my oil changed, and the front desk was friendly and helpful, which is surprising considering it’s 8:00 AM on a Saturday. They were quick, and everything was easy! The waiting room is stylish, has 50¢ coffees, and DirecTV to make you feel right at home. Would definitely recommend!
Go Here If You Enjoy Getting Ripped Off
Do NOT use this mechanic. I have tried to use them a couple times now as they are in close proximity to my office. Both times they quoted astronomical prices compared to competitors and this last time they even charged me $25 for a quote. Yes, your read that right. They charged me to tell me that they were going to overcharge me! That's a first for me!
San Diego, CA
Chris from Griffins Auto Repair
This is my 2nd experience working with Chris...He sticks to his quotes and is a pleasure to work with.
if I could I would put large warning sign on this place
dropped off truck for service, engine dies when gets hot, vapor lock or cat issues, they did nothing on the truck but give me lip service, out of towners be ware of them, locals all go to the front of the line. and they will wait until last second to look at it maybe.
So close. Service is great
Everything was wonderful. It was my first visit and I will come back. The quote time was off for my oil change. I was quoted 30 minutes and it took 1-1 1/2 hours.
Quick Turnaround on Fuel Pump Replacement
I cannot speak highly enough for the work done by Riker's to replace the failed fuel pump on my 1999 Mustang GT. I had my car towed into Riker's at 10 PM, first thing the next morning they called me to confirm the fuel pump was bad. A new fuel pump was installed by 3 PM. Perfect service!
We are new to the area, and this has become our new favorite place to bring our vehicle. The service is great and the prices are reasonable (no, no one paid me to say that lol) Thanks Rikers!
The Welborn family W.
Short version, daughters Nissan started running rough and check engine light on half way back to college on a Sunday. ( 3 hour drive ) They diagnosed the problem and called me with a simple repair. Could have taken us to the cleaners, but fixed it promptly and had her on her way!!
poor diagnostics/price gouging/taking advantage of customers
NOT AT ALL/ they everyone is stupid
Ron G. from Riker's Automotive And Tire Centers Inc. responded on 12/03/2014
The Customer requested work done on 10/23/2014. We diagnosed the 2001 Mercury Sable LS, as having a cracked Engine Coolant Water Outlet, where the hose connects to the engine. We quoted a price of $422.32, which included a diagnostic charge, replacement of the part that was cracked, labor to replace the part, and coolant.
We told the customer that it is possible that there will be more issues, due to the nature of the cooling system and it will depend on how hot the car ran. We even printed this warning on his receipt:
"Be advised that if the car has been overheated, that internal damage may have happened to the engine or heads of the engine. The total damage might not be determined until the engine is back in working condition."
On 10/24/2014, he returned with a complaint of overheating. We brought the car in the shop to diagnose why it was overheating. We found that the Water Pump was now leaking. We quoted the work to replace it but we were being told that we had mis-diagnosed the original problem and that we need to repair it for free.
After many discussions, we settled on a reduced price to repair the water pump.
It is common, after a part is replaced in a cooling system that other parts in the system will start to fail, due to age and the stress of being overheated. That is exactly what happened in this case. The weakest point was replaced, which then puts more stress on the other items. After we repaired the part, the car left the shop without any leaks. It took over 50 miles for the water pump to fail.
We repaired the car correctly!
The part we repaired did not fail!
We could not see that another part was about to fail
We stand behind our work with a 2 year, 24 month warranty
We gave an extensive discount on the repair of the water pump.
happy with service
fast and courteous
So far the problem seemed to have been fixed. Thanks
quick service and trustworthy guys!
i love them :)