Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

627 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


DJ
Denise J.
Citrus Heights, CA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Denise said the staff provided great customer service while doing a great job in a timely manner.
This review was collected via phone interview by Customer Research Inc.

VC
Vashon C.
Sacramento, CA
INFINITI QX56
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Vashon said the staff is extremely helpful, and when he had questions they were more than willing to answer. He had another issue, and they gave a discount to help him out. The guys are outstanding, timely, and he's never been to a place as good as there. They did a great job.
This review was collected via phone interview by Customer Research Inc.

VG
Vinod G.
Vacaville, CA
Honda Accord Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2018 Category: Service
Vinod said the service work is good, but the waiting time is sometimes as much as 2 hours,
This review was collected via phone interview by Customer Research Inc.

TP
THERESA P.
Folsom, CA
Volkswagen Passat Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018
Excellent service. Honest.
I will always come back. I had inadvertently left the wheel lock tool for my car at home. They went through all of their tools to find one that would take the wheel locks off without having to make me go back for it. I called, had my brakes done and was on the road, all within two hours. While I was there a gentleman came in who had been told he needed brakes. They inspected his car and told him that he did not need brakes yet. Their honesty is very commendable. I can’t say enough about how pleased I am.

SK
Shanmuganathan K.
Folsom, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Shanmuganathan said he was overall satisfied.
This review was collected via phone interview by Customer Research Inc.

BM
Brenda M.
Sacramento, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Excellent service. No nonsense.
They know so much about cars -- and they'll help you know more too. You'll leave feeling knowledgeable, confident and taken care of... like you're doing what's best for your car AND your wallet. It's like having a mechanic in the family. I promise, if you go once, they'll become your new "go to" for brakes, oil changes, and many other other automotive needs.

JL
JUDY L.
Carmichael, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Always Reliable and Competent
Hi, our whole family loves Mike and River City Brakes. We all agree we wouldn't go anywhere else. Once you find a place you can trust to give you an honest, fair and reasonable estimate, it is gold. Thanks you River City Brakes!

EL
ERIK L.
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Excellent service
Would highly recommend River City Brakes to anyone looking for a honest reliable auto repair shop. Mike, and his team are very professional and friendly. Shop is always kept clean, technicians keep there tools organized and well kept wich assures u have highly skilled mechanics working on your vehicle. Every visit I’ve scheduled has been enlightening knowing my vehicle is in good hands. I know Mike the owner personally, and as a business owner. He is honest, professional, and very knowledgeable with his services. So if your looking for a auto shop to keep your vehicle running healthy and safe I would highly recommend you make a visit to River City Brakes to meet Mike and his team!

MB
Mike B.
Roseville, CA
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Mike said the business did a great job and were very attentive.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Citrus Heights, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Michael said the employees were quick, asked the questions they needed to ask, and called him as soon as the work was done. It was pretty affordable.
This review was collected via phone interview by Customer Research Inc.

VL
Veronica L.
Citrus Heights, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Veronica said the staff provided great in and out service.
This review was collected via phone interview by Customer Research Inc.

AS
Aman S.
West Sacramento, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Aman said the business has good service and takes care of their customers.
This review was collected via phone interview by Customer Research Inc.

BB
Brandon B.
Carmichael, CA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Brandon said the business had good customer service and honored a coupon he had.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Orangevale, CA
Mitsubishi Galant
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Great and reasonable
Owner is a hottie, but a part from that the service is great, fast and friendly, I didn't feel like I was waiting very long when I got an oil change a few weeks ago. They don't give you the run around, very straight forward and helpful. Through the wormhole seems to always be on the TV and it's rad. My car is happy and my family is also happy with the service.

MK
Mona K.
Sacramento, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Mona said the prices were cheap. When she walked in, the employees were really nice. They took care of everything she needed.
This review was collected via phone interview by Customer Research Inc.

CC
Chris C.
Sacramento, CA
Chevrolet Impala Limited
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/26/2018 Category: Service
Chris said he purchased a groupon for front and back brakes and the mechanic only did the back brakes. He was charged for the back brakes as well. So at this time he will not recommend them.
This review was collected via phone interview by Customer Research Inc.

MF
Mike F.
El Dorado Hills, CA
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Mike said the staff was honest, and provided good service.
This review was collected via phone interview by Customer Research Inc.

QW
Quinton W.
Sacramento, CA
Chrysler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Quinton said it was pleasant.
This review was collected via phone interview by Customer Research Inc.

TC
Tammy C.
Sacramento, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Tammy said the business's employees have been very honest and they make her feel she is getting clear work on the vehicle. She stated she doesn't feel she has been taken advantage of, and has already recommended this place.
This review was collected via phone interview by Customer Research Inc.

RY
Robert Y.
Folsom, CA
Subaru Impreza Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018 Category: Service
Robert said the employees provided good service. The employee who helped him did everything perfect. He was attentive and sharp. He was straight forward and honest. Robert appreciated his service.
This review was collected via phone interview by Customer Research Inc.