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River Oaks Firestone

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(987 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
91%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
4
Total ReScores™
3.3
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

From selling cars to fixing them, River Oaks has been a fixture in the Houston, TX area for more than 60 years. We treat our customers’ vehicles as if they were our own. Visit us today, contact online, or phone us to schedule an appointment today. From selling cars to fixing them, River Oaks has been a fixture in the Houston, TX area for more than 60 years. We treat our customers’ vehicles as if they were our own. Visit us today, contact online, or phone us to schedule an appointment today.

Categories
Firestone Repair Shop, Tire Sales and Repair, Car Maintenance
Contact
(713) 621-2040
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
3701 Westheimer Rd Houston, TX 77027-5221
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River Oaks Firestone's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(987 Reviews)
Write a Review
Recent Reviews
Verified Customer
Houston, TX
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2018
verified customerVerified Customer
Excellent customer service
This office takes care of my car quickly and has excellent customer service. I had my alignment done about a month ago, and when I brought it back the other day because the car was pulling to the right, they had me in and out in less than 15mins with the problem resolved and no extra charge! That kind of service speaks to their investment in both the quality of the work they do and taking care of their customers. Thank you.
Recommended
EDDIE S. from River Oaks Firestone responded on 12/25/2018 07:02 AM

Thank you so much for your encouraging words. It’s always a pleasure to serve you and your vehicle.  We truly appreciate your trust and business . Have a Merry Christmas and Happy Holidays to you and family. 

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