Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

3413 Reviews

ReScore Reviews™ (98)

ReScore
Overall Rating 4.6530604/5Overall Rating 4.6530604/5Overall Rating 4.6530604/5Overall Rating 4.6530604/5rating 4.6530604
Original
Overall Rating 2.0918335/5Overall Rating 2.0918335/5rating 2.0918335rating 2.0918335rating 2.0918335
96% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


AR
Anita R.
Corona, CA
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Riverside Hyundai for Great Service
The service department at Riverside Hyundai is the best, you will not be disappointed!!!!! People come from far away to get the service they provide! David Ruiz is the greatest!!
David R. from Riverside Hyundai responded on 06/24/2019

Thank you Anita for being my Customer over the years... see you at your next service.

David Ruiz
Your Hyundai Service Drive Manager
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


ES
Ester S.
Riverside, CA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Awesome
Great service
Chan S., Service Advisor from Riverside Hyundai responded on 06/24/2019

Great customers like you make me want to provide great service. Thank you and see you next time!

Chan Shin
Your Friendly Service Advisor
951-643-5189

Verified Customer
Riverside, CA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
friendly staff, clean, great service and nice waiting area that provides coffee etc.
Friendly staff, clean, great service and nice waiting area that provides coffee etc.
Chan S., Service Advisor from Riverside Hyundai responded on 06/24/2019

Thank you for your survey!!!! Hope to provide another great service experience on your next visit.

Chan Shin
Your Friendly Service Advisor
951-643-5189

MG
Michelle G.
Riverside, CA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Happy Owner
Offer car services on Sundays!
Chan S., Service Advisor from Riverside Hyundai responded on 06/23/2019

Appreciate you taking the time for our survey! Yes we're open Sundays now!! See you then!!

Chan Shin
Your Friendly Service Advisor
951-643-5189

Verified Customer
Riverside, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Great customer service!
Every time I go into the Hyundai service area I am treated so kindly!
David R. from Riverside Hyundai responded on 06/22/2019

Thank you for the great review... see you at your next service.

David Ruiz
Your Hyundai Service Drive Manager
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


PS
Patricia S.
San Bernardino, CA
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Riverside Hyundai
Service manager is great. Service is fast and good.
David R. from Riverside Hyundai responded on 06/21/2019

Thank you for the great review... see you at your next service.

David Ruiz
Your Hyundai Service Drive Manager
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


Verified Customer
Fontana, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Satisfied customer
The service was great! My car was done quickly. Even washed. 😀😀
Chan S., Service Advisor from Riverside Hyundai responded on 06/20/2019

Appreciate you taking the time to respond to our survey! See you next time!!

Chan Shin
Your Friendly Service Advisor
951-643-5189

Verified Customer
Riverside, CA
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Nice environment
Comfortable waiting room and coffee and friendly staff
MICHAEL M. from Riverside Hyundai responded on 06/21/2019

Thank you for taking time for our survey. I will always do my best to provide you 5 star service everytime!

Michael Marcoux
Riverside Hyundai Service
951-643-5065 ext. 2149
mmarcoux@riversidemetro.com


ND
Nicolle D.
Chino Hills, CA
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
service department best at this dealership
Mike was my service provider and he was excellent. they fit me in with 10 minutes notice had all done and maybe you pay more at a dealership, but you also get it done right. Loved this place and my dirty car came back washed. The politeness was overwhelming and I will say that new veloster is hard to say no to.
MICHAEL M. from Riverside Hyundai responded on 06/21/2019

Thank you for taking time for our survey. I will always do my best to provide you 5 star service everytime!

Michael Marcoux
Riverside Hyundai Service
951-643-5065 ext. 2149
mmarcoux@riversidemetro.com


SR
Sujal R.
San Bernardino, CA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Friendly
Very friendly staff
MICHAEL M. from Riverside Hyundai responded on 06/21/2019

Thank you for taking time for our survey. Iwill always do my best to provide you 5 star service everytime!

Michael Marcoux
Riverside Hyundai Service
951-643-5065 ext. 2149
mmarcoux@riversidemetro.com


RW
Ronnie W.
Rancho Cucamonga, CA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Rw
Always a pleasure getting service from Riverside Hyundai they make you feel very comfortable and they take great care of your vehicle
Chan S., Service Advisor from Riverside Hyundai responded on 06/19/2019

Appreciate your kind words. Hope to see you again next time!

Chan Shin
Your Friendly Service Advisor
951-643-5189

DM
Diane M.
Riverside, CA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Everybody is real friendly
Everybody is real friendly, They explain everything to you real nicely and easy to understand.
David R. from Riverside Hyundai responded on 06/18/2019

Thank you for the great review... see you at your next service.

David Ruiz
Your Hyundai Service Drive Manager
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


SU
Shelley U.
Riverside, CA
2017 Hyundai Sonata Plu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Love the service at this dealership
Everyone, from the people checking me in for service to the ones who make the coffee, is just so friendly. Thanks for a great visit.
David R. from Riverside Hyundai responded on 06/18/2019

Thank you for the great review... see you at your next service.

David Ruiz
Your Hyundai Service Drive Manager
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


Verified Customer
Moreno Valley, CA
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2019 Category: Service
Thanks!
Mike was very helpful and professional.
MICHAEL M. from Riverside Hyundai responded on 06/18/2019

Thank you for taking time for our survey. I will always do my best to provide 5 STAR service everytime!

Michael Marcoux
Riverside Hyundai Service
951-643-5065 ext. 2149
mmarcoux@riversidemetro.com


CK
Candy K.
Rialto, CA
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Good service
Although my problem was not resolved, as it apparently has to do with my phone not the technology features in the car...the staff was extremely helpful and multiple people tried to help resolve the problem.
David R. from Riverside Hyundai responded on 06/18/2019

Thank you for the great review... please let me know what I can do for you in the future.

David Ruiz
Your Hyundai Service Drive Manager
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


LB
Lindsey B.
Riverside, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2019 Category: Service
Warrenty
Hyundai honored their warranty and made the rental car process very simple
Chan S., Service Advisor from Riverside Hyundai responded on 06/18/2019

I apologize about the tire and gas... I went ahead and put into file a no-charge oil change for you whenever you'd like to comeback.

Chan Shin
Your Friendly Service Advisor
951-643-5189

KS
Katherine S.
Riverside, CA
2015 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Love Riverside Hyundai
Always receive courteous, reliable service. Been coming here for 18 years. Thank you David Ruiz for being a great service rep!!
David R. from Riverside Hyundai responded on 06/17/2019

It was my pleasure... see you at your next service.

David Ruiz
Your Hyundai Service Drive Manager
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


Verified Customer
Riverside, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
Robin
They are always pleasant in the service department.
David R. from Riverside Hyundai responded on 06/16/2019

Thank you for the great review... see you at your next service. 😎

David Ruiz
Your Hyundai Service Drive Manager
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


TR
Teresa R.
Riverside, CA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
My service experience
As usual I had very good service.
MICHAEL M. from Riverside Hyundai responded on 06/16/2019

Thank you for taking time for our survey. I will always do my best to provide 5 star service everytime!

Michael Marcoux
Riverside Hyundai service
951-643-5065 ext. 2149
mmarcoux@riversidemetro.com


Verified Customer
Riverside, CA
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
GOOD JOB..
Like it.,🖒
David R. from Riverside Hyundai responded on 06/15/2019

It was my pleasure... see you at your next service.

David Ruiz
Your Hyundai Service Drive Manager
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".