Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

2956 Reviews

ReScore Reviews™ (85)

ReScore
Overall Rating 4.6352922/5Overall Rating 4.6352922/5Overall Rating 4.6352922/5Overall Rating 4.6352922/5rating 4.6352922
Original
Overall Rating 2.0714276/5Overall Rating 2.0714276/5rating 2.0714276rating 2.0714276rating 2.0714276
96% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


SR
Stephanie R.
Riverside, CA
2013 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Outstanding service
Great & friendly service!
David R. from Riverside Hyundai responded on 11/19/2018

Thank you for the great review... please let me know what I can do for you in the future. 😀

David Ruiz
Your Hyundai Service Drive Manger
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


JL
Jeesoo L.
Riverside, CA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Kind
Very comfortable
David R. from Riverside Hyundai responded on 11/19/2018

Thank you for the great review... see you at your next service.

David Ruiz
Your Hyundai Service Drive Manger
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


Verified Customer
Colton, CA
2013 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/18/2018 Category: Service
Great Service
I always receive great service at Riverside Hyundai, it is worth the drive from the San Bernardino area. I would avoid scheduling service on Mondays or holidays.
LEO S. from Riverside Hyundai responded on 11/19/2018

Thank you for taking the time to complete your service review, We do apologize for the length of the wait time during the holiday break. Promise to make your return visit a more pleasant one.

Your Service Consultant,

Leo Soto
Lsoto@riversidemetro.com
951-643-5065 X.2192


AZ
Albert Z.
Riverside, CA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Helpful staff
Great service with Leo!
LEO S. from Riverside Hyundai responded on 11/19/2018

Thank you for a Great review, Looking forward to your return here at Riverside Hyundai.

Your Service Consultant,

Leo Soto
Lsoto@riversidemetro.com
951-643-5065 X.2192


CP
Constance P.
Grand Terrace, CA
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Impressive Service
My first service for my new Santa Fe. I spoke to David on the phone and then he took care of me when I came in. He understood the problem and took care of something I was not aware was wrong. He went the extra mile for me and I appreciate it.
David R. from Riverside Hyundai responded on 11/17/2018

It was my pleasure... please let me know what I can do for you in the future.

David Ruiz
Your Hyundai Service Drive Manger
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


KG
Karn G.
Riverside, CA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
friendly and efficient
good job all around
David R. from Riverside Hyundai responded on 11/16/2018

Thank you for the great review.

David Ruiz
Your Hyundai Service Drive Manger
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


JR
Jose R.
Moreno Valley, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Great service
I like the people there, service was too notch.

LG
Laura G.
Corona, CA
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Excellent customer service from David Ruiz
Thank you for always great customer service from David Ruiz
David R. from Riverside Hyundai responded on 11/16/2018

It was my pleasure Laura... see you at your next service.

David Ruiz
Your Hyundai Service Drive Manger
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


CS
Clyde S.
Moreno Valley, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Service!
David is no doubt the best service manager of any kind that I have ever encountered. He sets the bar!
David R. from Riverside Hyundai responded on 11/16/2018

Thank you Mr. Schweitzer... see you at your next service.

David Ruiz
Your Hyundai Service Drive Manger
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


WB
William B.
Yucaipa, CA
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
RIVERSIDE HYUNDAI
best customer service in town! the guys are great from top to bottom.
Chan S., Service Advisor from Riverside Hyundai responded on 11/16/2018

Appreciate you taking the time to respond to my survey!! Hope to see you again next time!

Chan Shin
Your Friendly Service Advisor
951-643-5189

CA
Carol A.
Fontana, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Service
David was knowledgeable and friendly! He made me feel like he wanted my business. I usually go to I. E. Hyundai. Will return here from now on.
David R. from Riverside Hyundai responded on 11/15/2018

Thank you for the great review... please let me know what I can do for you in the future.

David Ruiz
Your Hyundai Service Drive Manger
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


RA
Ruth A.
Riverside, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Service Advisor
David Ruiz is the best service advisor.
David R. from Riverside Hyundai responded on 11/14/2018

Thank you for being my Customer over the years Mr. and Mrs. Adams... see you at your next service.

David Ruiz
Your Hyundai Service Drive Manger
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


FG
Farage G.
Laguna Niguel, CA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2018 Category: Service
Me
I be traveling between riverside and Laguna Niguel and be using both dealers
David R. from Riverside Hyundai responded on 11/14/2018

Thank you for the great review... I plan on providing a 5 star experience at your next service.

David Ruiz
Your Hyundai Service Drive Manger
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


UF
Ubaldo F.
Perris, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Rescore
Liked the follow up to see how things can be improved.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/13/2018 Category: Service
Good service
Good service
Chan S., Service Advisor from Riverside Hyundai responded on 11/14/2018

Appreciate you taking the time to speak with me this morning. Hope to see you again next time!

Chan Shin
Your Friendly Service Advisor
951-643-5189

Verified Customer
Corona, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Chan
Chan great at explaining everything
Chan S., Service Advisor from Riverside Hyundai responded on 11/13/2018

Appreciate you taking the time to respond to my survey!! Hope to see you again next time!

Chan Shin
Your Friendly Service Advisor
951-643-5189

Verified Customer
Riverside, CA
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2018 Category: Service
Very good service!
Very knowledgeable staff
David R. from Riverside Hyundai responded on 11/13/2018

Thank you... I plan to give you a 5 star experience at your next service... see you then.

David Ruiz
Your Hyundai Service Drive Manger
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


CB
Carroll B.
Lake Elsinore, CA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Friendly professional staff
Everyone was extremely helpful and patient with the process of purchasing a new card.
Chan S., Service Advisor from Riverside Hyundai responded on 11/13/2018

Thank you for your survey!!! Hope to see you again next time!!

Chan Shin
Your Friendly Service Advisor
951-643-5189

Verified Customer
Ontario, CA
2017 Hyundai Sonata Plu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Efficient, professional and friendly.
Excellent service!
David R. from Riverside Hyundai responded on 11/12/2018

Thank you very much... see you at your next service.

David Ruiz
Your Hyundai Service Drive Manger
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


Verified Customer
Corona, CA
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Car service
David is a great service person. He makes sure that everything is done and your car is safe to drive.
David R. from Riverside Hyundai responded on 11/12/2018

Thank you for the great review... see you at your next service.

David Ruiz
Your Hyundai Service Drive Manger
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


JR
Jeffrey R.
Riverside, CA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Excellentservice
Quick and efficient service.
Chan S., Service Advisor from Riverside Hyundai responded on 11/13/2018

Appreciate you taking the time to respond to my survey! See you next time!

Chan Shin
Your Friendly Service Advisor
951-643-5189