Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(4,030 Reviews)

ReScore Reviews™ (123)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
96% Would Recommend
100% Business Response
Latest Review about 16 hours ago

Reviews


DK
Donald K.
Riverside, CA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2020 Category: Service
Great server ce
Greatest service advisor ever!
David Ruiz! Took care of my car againđź‘Ť

Verified Customer
Moreno Valley, CA
2012 Hyundai Elantra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/27/2020 Category: Service
Extraordinary staff
Fast service. I came in late but still accommodated me. There was an icon on my dashboard and they fixed it right away. Practice Social distancing. I do hope they have hand sanitizer on each staff desk. Where customers use the pen to sign etc. so customers could immediately clean hands. Just for safety reasons. Otherwise very good service.

LF
Linda F.
Riverside, CA
2018 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2020 Category: Service
Great Service
Observed all safety rules except for one maskless customer in waiting room.

JG
Jordan G.
Corona, CA
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2020 Category: Service
Thank you!
Great customer service.

RG
Rosa G.
Riverside, CA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2020 Category: Service
Car in good hands.
They take time to explain the needs of the vehicle. And help you to decide what will work for you.

DG
Delia G.
Riverside, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2020 Category: Service
Amazing Customer Service
I have been to other locations and they don’t compare to the amazing customer service at Riverside. All of the representatives are friendly and take care of you. They have integrity and care about how they treat their customers.
David R., Service Drive Manager from Riverside Hyundai responded on 10/20/2020

It was my pleaure... see you at your next service.

David Ruiz
Your Hyundai Service Drive Manager
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


DP
Doris P.
Riverside, CA
2020 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2020 Category: Service
SERVICE ON MANUFACTURING DEFECT
Riverside Hyundai got to the bottom of an issue never encountered by Hyundai engineers as quickly as possible, provided us with loaner and got the car fixed. Diligence and follow through is a standard with Riverside Hyundai Service Dept.
David R., Service Drive Manager from Riverside Hyundai responded on 10/20/2020

Thank you for the great review.

David Ruiz
Your Hyundai Service Drive Manager
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


DM
Dennis M.
Riverside, CA
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2020 Category: Service
Service
David was outstanding as always. He is the reason I keep coming back.
David R., Service Drive Manager from Riverside Hyundai responded on 10/20/2020

Thank you for the great review.

David Ruiz
Your Hyundai Service Drive Manager
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


MG
Miguel G.
Riverside, CA
2014 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2020 Category: Service
Customer Service
My Advisor does everything I need to keep my Car in great condition, Mr. Ruiz, David always make sure it is well serviced and up to date on recalls and recommendations.
David R., Service Drive Manager from Riverside Hyundai responded on 10/20/2020

Thank you Miguel... see you at your next service.

David Ruiz
Your Hyundai Service Drive Manager
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


LB
Lori B.
Moreno Valley, CA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2020 Category: Service
Customer service
David & Leo have been extremely helpful whenever I have to bring my car in for any service.

DL
Debra L.
Riverside, CA
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2020 Category: Service
Excellent Service Department
Appointments are easy to make. The service department and staff are amazing. They keep there promises and are very professional.
David R., Service Drive Manager from Riverside Hyundai responded on 10/20/2020

Thank you for the great review.

David Ruiz
Your Hyundai Service Drive Manager
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


Verified Customer
Riverside, CA
2014 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020 Category: Service
Good Place
excellent service!!

Verified Customer
Moreno Valley, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2020 Category: Service
Very good service
Very good service,and professional
David R., Service Drive Manager from Riverside Hyundai responded on 10/07/2020

Thank you for the great review... see you at your next service.

David Ruiz
Your Hyundai Service Drive Manager
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


VM
Veronica M.
Pasadena, CA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2020 Category: Service
Wonderful!
The professional customer service that David, provides is wonderful! David is always willing to make the necessary arrangements for my car to receive the proper maintenance to have a reliable and smooth ride with security and ease of mind.
David R., Service Drive Manager from Riverside Hyundai responded on 10/07/2020

Wow... thank you Veronica, see you at your next service.

David Ruiz
Your Hyundai Service Drive Manager
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".


Verified Customer
Riverside, CA
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2020 Category: Service
Always great service
Always great service. They take care of their customers.
David R., Service Drive Manager from Riverside Hyundai responded on 10/08/2020

It was my pleasure... please let me knopw what I can do for you in the future.

David Ruiz
Your Hyundai Service Drive Manager
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".