Service is woman- friendly, helpfully and patiently answering questions and professionally providing service that is requested. David Ruiz is and has been an excellent service provider for me over the last nine years. RM

Recommended

David R. from Riverside Hyundai responded on 09/18/2018

Thank you Rebecca... see you at your next service.

David Ruiz
Your Hyundai Service Drive Manger
Genesis Experience Manager
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".

Verified Customer

Rialto, CA

2018 Hyundai Tucson

Verified

09/18/2018 Category: Service

Good customer service

Thanks for the service great job

Recommended

Verified Customer

Riverside, CA

2018 Hyundai Elantra

Verified

09/18/2018 Category: Service

Great Service!

David is a good guy who took care of my issues in a timely manner!

Recommended

David R. from Riverside Hyundai responded on 09/18/2018

Thank you for the great review... see you at your next service.

Sara D.

Moreno Valley, CA

2018 Hyundai Sonata

Verified

09/18/2018 Category: Service

David is awesome

david was wonderful helping

Recommended

David R. from Riverside Hyundai responded on 09/18/2018

It was my pleasure Sara... see you at your next service.

David R.

Menifee, CA

2017 Hyundai Sonata

Verified

09/18/2018 Category: Service

Service

Service and friendly, however, on the service I have for my second car, a Ford Taurus Limited, near my home service and prices on a larger car is cheaper and outstanding. Riverside is hour and half best case round trip to bring in the Hyundai but that is where I bought for my wife and beats the heck out of customer service in Temecula.

Recommended

Robert P.

Perris, CA

2017 Hyundai Sonata Hyb

Verified

ReScore Review™

09/18/2018 Category: Service

Issue resolved

My problem was fixed to my satisfaction! Thanks again to David Ruiz. Thanks for looking out for me and my car!

Recommended

Original Review

09/18/2018 Category: Service

Disappointed

First I’m righting the the review not my husband , my name is Monda it’s my car and I’ve always taken my car into riverside Hyundai for service and it’s also they place where my we purchased the car . I’ve never ever had a bad experience there. The guys are always friendly and courteous in the service department , but somehow my car was damaged in their care and I don’t blame the guys inside they are not the mechanics they didn’t do it. Anyways the problem was resolved to my sastifaction.

Recommended

David R. from Riverside Hyundai responded on 09/18/2018

Thank you Monda for taking the time to talk to me today... please let me know what I can do for you in the future.

Verified Customer

Riverside, CA

2018 Hyundai Sonata

Verified

09/18/2018 Category: Service

Comfortable with that car

Feel in a friendly environment...fasr service

Recommended

Chan S., Service Advisor from Riverside Hyundai responded on 09/18/2018

Thank you for your survey. Hope to see you again next time.

Chan Shin
Your Friendly Service Advisor
951-643-5189

Verified Customer

Corona, CA

2018 Hyundai Sonata

Verified

09/18/2018 Category: Service

Friendly Atmosphere

This is my 3rd time, taking my car here for Maintenance. It's been "GREAT" each time here.

Recommended

LEO S. from Riverside Hyundai responded on 09/18/2018

Thank you very much for a Wonderful review of your last service, looking forward to seeing you on your return with us here at Riverside Hyundai.

Your Service Consultant,

Leo Soto
Lsoto@riversidemetro.com
951-643-5065 X.2192

David C.

Riverside, CA

2015 Hyundai Genesis

Verified

09/17/2018 Category: Service

Service

The service at Riverside Hyundai is improving! Recently, the advisor did a complimentary small replacement of a bulb. I thought that was very nice, and made me have a better view of the experience.

Recommended

Chan S., Service Advisor from Riverside Hyundai responded on 09/17/2018

Appreciate you taking the time to respond to my survey! Hope to provide you with a 5 star experience next time!!

Chan Shin
Your Friendly Service Advisor
951-643-5189

Cherise R.

Moreno Valley, CA

2017 Hyundai Tucson

Verified

09/16/2018 Category: Service

Great

Recommended

LEO S. from Riverside Hyundai responded on 09/17/2018

Thank you for taking the time to complete your review. Looking forward to seeing you again here at Riverside Hyundai.

Your Service Consultant,

Leo Soto
Lsoto@riversidemetro.com
951-643-5065 X.2192

Alexis E.

Menifee, CA

2015 Hyundai Sonata

Verified

09/14/2018 Category: Service

Oil service

David Ruiz is a great service advisor

Recommended

David R. from Riverside Hyundai responded on 09/15/2018

Thank you Alexis for being my Customer over the years... see you at your next service. 😎

Margaret L.

Moreno Valley, CA

2018 Hyundai Santa Fe S

Verified

09/14/2018 Category: Service

always a great job ,they listen and look into all concerns

We have owned three Hyundai so far , their service dept does a great job in making sure your problems are fixed and the car is returned as soon as possible. David in the service dept is quick and thorough in finding out your problems.

Recommended

David R. from Riverside Hyundai responded on 09/14/2018

It's always my pleasure taking care of your Hyundai needs... see you at your next service.

Verified Customer

Riverside, CA

2017 Hyundai Elantra

Verified

09/14/2018 Category: Service

Great Service

Always a good experience!

Recommended

David R. from Riverside Hyundai responded on 09/14/2018

The Service Team at Riverside Hyundai thank you for taking the time to rate your visit... see you at your next service.

Diana C.

Moreno Valley, CA

2015 Hyundai Sonata

Verified

09/14/2018 Category: Service

I love Hyundai

Riverside Hyundai has great customer service and I would highly recommend this dealership to anyone looking to purchase a vehicle or have there vehicle serviced.

Recommended

David R. from Riverside Hyundai responded on 09/14/2018

Thank you Diana... see you at your next service.

Manuel E.

Corona, CA

2015 Hyundai Sonata

Verified

09/13/2018 Category: Service

Excellent Service

Hassle free auto service .

Recommended

Chan S., Service Advisor from Riverside Hyundai responded on 09/13/2018

Appreciate you taking the time to respond to my survey. See you next time!

Chan Shin
Your Friendly Service Advisor
951-643-5189

Jessica J.

Riverside, CA

2017 Hyundai Tucson

Verified

09/13/2018 Category: Service

Love hyundai

I've had a Hyundai for over 10 years. My first car was an Elantra and now I have a Tuscon. I love both cars

Recommended

Chan S., Service Advisor from Riverside Hyundai responded on 09/13/2018

Thank you for your survey! See you next time.

Chan Shin
Your Friendly Service Advisor
951-643-5189

Richard T.

Perris, CA

2013 Hyundai Azera

Verified

09/12/2018 Category: Service

No complant

I was going to talk to a sells person and look at new cars but left the service department a little upset and just went in the waiting room and played avatar on my cellphone till I was told my car was. Done.

Recommended

MICHAEL M. from Riverside Hyundai responded on 09/12/2018

THANK YOU FOR TAKING TIME FOR THIS SURVEY, JUST CURIOUS ABOUT THE 2 STAR IF THERE IS ANYTHING I CAN DO TO MAKE IT BETTER. AS THIS SCORE REFLECTS DIRECTLY, I WULD LIKE TO SPEAK TO YOU ABOUT THIS IN THE NEAR FUTURE.

MICHAEL MARCOUX
RIVERSIDE HYUNDAI
951-643-5065 X 2149

MICHAEL M. from Riverside Hyundai responded on 09/18/2018

HI RICHARD! THIS IS MIKE IN HYUNDAI SERVICE.
I WAS WONDERING IF YOU HAVE TIME IF YOUR COULD RESCORE MY SURVEY, PER OUR PHONE CONVERSATION. THAT SCORE WEIGHS HEAVY ON ME PERSONALLY AS AN ADVISOR.

THANK YOU FOR YOUR TIME,

MICHAEL MARCOUX
RIVERSIDE HYUNDAI
951-643-5065 X 2149

Shawn S.

Moreno Valley, CA

2017 Hyundai Sonata

Verified

09/11/2018 Category: Service

Will always return for service

Wanted to say thank you to Leo for handling our online check in and service. Always a pleasure bringing our car to Riverside Hyundai for all of our service and needs for our car. See you guys on the next service.

Recommended

LEO S. from Riverside Hyundai responded on 09/12/2018

Hello Mr. Schumacher,

Thank you for a wonderful review of your last visit, looking forward to seeing you again here at Riverside Hyundai.

Your Service Consultant,

Leo Soto
Lsoto@riversidemetro.com
951-643-5065 X.2192

Brady K.

Riverside, CA

2016 Hyundai Veloster

Verified

09/11/2018 Category: Service

Leo rocks!

Leo Soto is friendly, communicative and efficient. I will always trust him with my service needs.

Recommended

LEO S. from Riverside Hyundai responded on 09/11/2018

Hello Brady,

Thank you as well for a Wonderful review. Always a pleasure taking care of all your vehicle's needs. Looking forward to your return with us here at Riverside Hyundai.

Your Service Consultant,

Leo Soto
Lsoto@riversidemetro.com
951-643-5065 X.2192

Lori L.

Perris, CA

2018 Hyundai Elantra

Verified

09/11/2018 Category: Service

Awesome customer service

All the employees at Riverside Hyundai are so nice. Leo I'm the service department is great. Everyone I go there and see everyone that we have met from both times we have bought a car gray is like family. They are awesome.

Recommended

LEO S. from Riverside Hyundai responded on 09/11/2018

Hello Lori,

Thank you so much for a Great review and taking the time to complete your survey from your visit, looking forward to your return back with us here at Riverside Hyundai.

Your Service Consultant,

Leo Soto
Lsoto@riversidemetro.com
951-643-5065 X.2192

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Location

Address

8001 Auto Center Drive
Riverside, CA 92504

(951) 688-9420

Send a message

www.hyundairiverside.com

About Riverside Hyundai is located in Riverside CA juts off the 91 freeway. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Riverside Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

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Vehicle Reviews

Riverside Hyundai

Overview

2820 Reviews

ReScore Reviews™ (81)

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